Excellent customer service should be at the heart of your business if you wish to be successful. It is important to provide good customer service; to all types of customers, including potential, new and existing customers. Good customer service relates to the service your employees provide before, during and after a purchase. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.
GLOMACS’ team of highly experienced associates not only cover the skills to deliver excellent customer service but also to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media. Make us your trusted partner in maintaining excellence in this business-critical area.
Choose your Course
|CS002||Beyond Customer Service||21 - 25 Jun 2020||Dubai - UAE||$4,950|
|CS002e||ILM® Endorsed Service Quality and Excellence||21 - 25 Jun 2020||Dubai - UAE||$4,950|
|CS007||Customer Service for the Public Sector||06 - 10 Sep 2020||Dubai - UAE||$4,950|
|CS005||Customer Profiling Techniques & Procedures||27 Sep - 01 Oct 2020||Dubai - UAE||$4,950|
|CS004||Customer Focused Management||05 - 09 Oct 2020||Prague - Czech Republic||$5,950|
|CS002||Beyond Customer Service||01 - 05 Nov 2020||Dubai - UAE||$4,950|
|CS002e||ILM® Endorsed Service Quality and Excellence||01 - 05 Nov 2020||Dubai - UAE||$4,950|
|CS006||Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond||15 - 19 Nov 2020||Dubai - UAE||$4,950|
|MK008||Customer-Focused Selling Strategies||22 - 26 Nov 2020||Dubai - UAE||$4,950|
|CS004||Customer Focused Management||30 Nov - 04 Dec 2020||London - UK||$5,950|
|CS003||Client Management Strategies for Retention & Growth||13 - 17 Dec 2020||Dubai - UAE||$4,950|
|CS001||Achieving Excellence in Customer Service||10 - 14 Jan 2021||Dubai - UAE||$4,950|