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Customer Service
Training Seminars & Courses

Excellent customer service should be at the heart of your business if you wish to be successful. It is important to provide good customer service; to all types of customers, including potential, new and existing customers. Good customer service relates to the service your employees provide before, during and after a purchase. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.

GLOMACS’ team of highly experienced associates not only cover the skills to deliver excellent customer service but also to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media.  Make us your trusted partner in maintaining excellence in this business-critical area.

Sep 2019

Code Title Date Venue Fees
CS005 Customer Profiling Techniques & Procedures 29 Sep - 03 Oct 2019 Dubai - UAE $4,950

Oct 2019

Code Title Date Venue Fees
CS004 Customer Focused Management 07 - 11 Oct 2019 Prague - Czech Republic $5,950

Nov 2019

Code Title Date Venue Fees
CS002 Beyond Customer Service 03 - 07 Nov 2019 Dubai - UAE $4,950
CS002e ILM® Endorsed Service Quality and Excellence 03 - 07 Nov 2019 Dubai - UAE $4,950
CS006 Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond 17 - 21 Nov 2019 Dubai - UAE $4,950
LD008 Training Management & Organisational Learning 24 - 28 Nov 2019 Dubai - UAE $4,950
MK008 Customer-Focused Selling Strategies  24 - 28 Nov 2019 Dubai - UAE $4,950

Dec 2019

Code Title Date Venue Fees
CS004 Customer Focused Management 02 - 06 Dec 2019 London - UK $5,950
CS003 Client Management Strategies for Retention & Growth  15 - 19 Dec 2019 Dubai - UAE $4,950

Jan 2020

Code Title Date Venue Fees
CS001 Achieving Excellence in Customer Service 12 - 16 Jan 2020 Dubai - UAE $4,950

Jun 2020

Code Title Date Venue Fees
CS002 Beyond Customer Service 21 - 25 Jun 2020 Dubai - UAE $4,950
CS002e ILM® Endorsed Service Quality and Excellence 21 - 25 Jun 2020 Dubai - UAE $4,950

Sep 2020

Code Title Date Venue Fees
CS007 Customer Service for the Public Sector 06 - 10 Sep 2020 Dubai - UAE $4,950
CS005 Customer Profiling Techniques & Procedures 27 Sep - 01 Oct 2020 Dubai - UAE $4,950

Oct 2020

Code Title Date Venue Fees
CS004 Customer Focused Management 05 - 09 Oct 2020 Prague - Czech Republic $5,950

Nov 2020

Code Title Date Venue Fees
CS002 Beyond Customer Service 01 - 05 Nov 2020 Dubai - UAE $4,950
CS002e ILM® Endorsed Service Quality and Excellence 01 - 05 Nov 2020 Dubai - UAE $4,950
CS006 Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond 15 - 19 Nov 2020 Dubai - UAE $4,950
LD008 Training Management & Organisational Learning 22 - 26 Nov 2020 Dubai - UAE $4,950
MK008 Customer-Focused Selling Strategies  22 - 26 Nov 2020 Dubai - UAE $4,950
CS004 Customer Focused Management 30 Nov - 04 Dec 2020 London - UK $5,950

Dec 2020

Code Title Date Venue Fees
CS003 Client Management Strategies for Retention & Growth  13 - 17 Dec 2020 Dubai - UAE $4,950

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