Introduction
In the beginning of 2020, the world has turned upside down. We now must consider the way we do business; how we effectively manage teams virtually and how we can inspire and engage with our customers and clients. We find ourselves in the ‘new normal’, where we have ventured into people’s homes via video conferencing which organizations have had to ‘pivot’ overnight because of the pandemic.
This conference will challenge your thinking around business and management. You will be asked the types of questions which will make you think, and not automatically do what you’ve always done. Putting the person in the centre of the operation needs to be key, whether this is the customer, the staff member, or the manager.
Learn from thought leaders in business who will share their practical support and tools which you can use in key areas of business; leading organizations, managing the workforce and connecting with your customer.
The GLOMACS virtual conference will provide you all this in the comfort of your own office or home. You will have the opportunity to ask questions of our key speakers and will provide you with new thinking and motivation for taking your business forward during these challenging times.
Objectives
Understand how the new virtual workplace has changed for business, people, and customers. This includes:
- How we need to build upon what we have learnt and humanize our workplaces?
- Demonstrating the behaviours as leaders which create a positive leadership climate
- Enable potential and performance with impactful coaching techniques
- Tailor our offerings to the digital customer
