What does your organisation want from HR?
Richard McNamara Chartered Fellow FCIPD, a GLOMACS Senior Consultant who has presented numerous HR related courses to a range of different organizations and has a clear perspective on such issues, having lived through them!
Get it wrong and HR becomes the corporate punch bag and the corporate police force perhaps at the same time.
Get it right and HR is the function that helps unite the organisation creating a harmonious and high performing organisation where people are productive, uncomplaining and mutually supportive.
These issues and more will be considered in the Glomacs course Human Resource Development and Personnel Management which takes place in Kuala Lumpur in May, Amsterdam in October and London in December. See http://glomacs.com/seminars/human-resources-development-and-personnel-management