We’re pleased and excited to welcome Dr. Pat Hartwell to GLOMACS teaching faculty.
As well as being an International Learning & Development Specialist and Professional Speaker, Dr. Hartwell is passionate about helping people to improve their interpersonal and people management skills. We caught up with Dr. Hartwell to chat about her career and what’s hot in HR, Learning & Development.
Q: What got you into HR, Learning & Development in the first place?
I’ve been passionate about helping people to improve their interpersonal and people management skills for as long as I can remember. For a number of years I was a Senior Lecturer in Higher Education teaching primarily on post-graduate courses, including the CIPD Diploma in Personnel Management – (Employee Development & the specialist Employee Counseling) – and general management courses (D.M.S.) and tutoring in strategic aspects of HRM on the MBA programmer. It all started with an interest in helping people to have a positive experience in the workplace and have meaningful work and be managed as an individual.
Q: And you changed track into training & consulting?
Yes, I found that I really enjoyed looking round the room and seeing people ‘light up’ as they grasped the relevance of the topic and saw how they could apply it to their role. At some point of time it was also to ensure that everyone at work had the opportunity to grow and develop.
Not everything we talk about will be relevant or useful for everybody, but at the end of a training session delegates feel better about themselves, their relationships and their job and go away with ideas on how to improve their relationships by changing their attitude and behavior. I have seen many who have enhanced confidence in their abilities and they are thinking differently.
I also believe that training opportunities should be entertaining and enjoyable as well as learning experiences and that training shouldn’t be expensive, only ignorance.
Q: What is your favorite topic to teach?
I have four!
Recruitment & Selection, Presentation Skills, Developing Self Confidence & Assertiveness, Dealing with Challenging Situations and Personalities.
Recently, I had the privilege to conduct a research with a cross-section of professions and nationalities into the personality profiles and thinking of those people who appear to ‘take whatever life throws at them’ and still have time and energy left over for family and leisure pursuits. From this work, I did produce a profile that has proved to be consistent and applicable in a number of situations including change, leadership and successful self-employment.
Q: What are the hot topics this year and next?
Data Analytics and the Neuroscience of learning
Emotion and learning are more deeply interconnected than we thought.
Q: What about the consulting assignments you have worked on?
The great thing about consulting is you never do the same thing twice. I’ve been involved with a range of organizations from QinetiQ, Macmillan Cancer, Al Rahji Bank, Bank of Jordan, International Criminal Court, Commonwealth Secretariat, Jyske Bank, Dong Energy, Cairn Energy, University for the Creative Arts etc. Recent assignments include NATO, The I.C.C., Eurojust, The Bank of Jordan, Omantel, the Organization for Security and Co-operation in Europe (OSCE), Astra Zeneca and US based B.D.’s UK Operations.
Dr. Hartwell will be teaching two courses for GLOMACS this year:
21 August—25 August, London
10 September—14 September, Dubai
Contact us now to register your interest in these events, or click on the event links above to make your booking.
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