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Course Schedule

We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at info@glomacs.com

Course Description

INTRODUCTION

This empowering training course ‘Advanced Supervisory Skills’ is especially designed for all those who have the potential and capabilities of expanding their leadership Supervisory skills. Bill Gates, the Founder of Microsoft has stated that, “As we look ahead into the next century, leaders will be those who empower others!” 

This training course is specifically prepared to empower selected individuals to develop these dynamic leadership skills. Team leaders and new managers, whatever their job title, if they are in charge of others then they will be helped greatly by this course. 

The latest leadership development research and interpersonal relationship skills, will be presented on this dynamic training course.  These cutting edge market techniques will cause each participant to be real success leaders in their field.

This GLOMACS training course will highlight:

  • The challenge of personal development
  • Understanding and practice key supervisory / management skills
  • Learning how to motivate and harness your staff potential and abilities
  • Developing objective setting, performance supervision and team communication
  • Enhancing your personal empowerment for successful corporate leadership

Objectives

At the end of this training course, you will learn to: 

  • Know what real supervision is, and its required strategies
  • Understand and practice basic supervisory skills
  • Define the difference between the supervisory and the operational roles
  • Explain what motivates you and describe ways to motivate others effectively
  • Use different techniques to communicate effectively with your Team

Training Methodology

This training course will be presented in a highly interactive manner, with a very impactive computer presentation style. Individual and group activities, will intersperse the sessions. Video and role plays situations will highlight the major teaching features.

Organisational Impact

The Organisation will gain:

  • Enhanced skill level of staff
  • Higher levels of productivity
  • More effective establishment of goals
  • Increased motivation of personnel
  • More effective communication throughout the organization
  • A significantly empowered leadership

Personal Impact

Each participant will learn how to: 

  • Use an appropriate strategy for delegating to others
  • Motivate and support others in the achievement of targets
  • Demonstrate effective questioning skills
  • How to communicate effectively
  • How to empower yourself and the Staff who work with you
  • Develop powerful interpersonal relationship skills

WHO SHOULD ATTEND?

This training course establishes a Supervisory Leadership platform, from which to create the organisations next top tier leaders.

This training course is suitable to a wide range of professionals, but will greatly benefit:

  • First Level Supervisors
  • Those with leadership and managerial potential and capabilities
  • Those who are desiring empowered leadership skills
Course Outline

DAY 1

Developing the Supervisor Leader

  • The Challenge of Supervisory Personal Development
  • The Difference between Doing and Supervising
  • Knowing How to Develop Essential Interpersonal Relationship Skills
  • How to Develop Effective Self-coaching Skills
  • What are the Skills and Attributes of an Effective Supervisor?
  • Developing a Positive Leadership Mindset

DAY 2

Managing Performance for Effective Results

  • Characteristics of Performance Management
  • Getting Productivity through People
  • The Importance of Strategic Goal Setting
  • How, When and to Whom to Delegate
  • Knowing the Benefits of Effective Delegation
  • Getting and Managing Results

DAY 3

Managing Performance Problems and People

  • What motivates me and others?
  • Understanding the 3 Major Types of Motivation
  • How to Manage Conflict
  • Working with Different Types of Personalities
  • What to do when a problem arises?
  • Effective Listening and Questioning Skills

DAY 4

Communicating Clearly, Confidently and Concisely

  • What is Communication, and the 3 major levels of Communication?
  • Understanding the Communication Cycle
  • The Significance of Non-Verbal Communication
  • How to Make an Effective Presentation
  • Planning and Running a Team Meeting
  • How to be an Effective Decisive Decision Maker

DAY 5

Building Proactive Leadership Empowerment

  • What is personal empowerment influence?
  • Developing Your Mind, Attitude, Appreciation and Character Influence
  • Building Trust and Believability: Walking Your Talk
  • Essential Qualities of a Top Supervisor
  • How to Shape and Build a Powerful, Productive Team
  • How to Stay Motivated and Know How to Develop Your Proactive, Plan of Action
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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