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Course Schedule

We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at [email protected]

Course Description

INTRODUCTION

The Supervisory role is pivotal in any organisation.  Supervisors implement the requirements of higher management to get the job done while utilising their team to ensure it is achieved.  This requires good leadership, management and team building qualities.

This comprehensive GLOMACS, Building Core Leadership, Supervisory & Team Competencies training seminar has been developed to equip Supervisors with exceptional knowledge, skills and practical application of the key areas of their role. This GLOMACS Management & Leadership training seminar provides knowledge that encompasses all the development that a modern Supervisor needs to fulfill their role in the organisation. This includes leadership, management, problem solving, time management, team building, motivation as well as many others. This is essential development for the Supervisory level.

This GLOMACS training seminar will highlight:

  • The importance of leadership and how this differs from traditional management techniques
  • The knowledge and techniques in order to improve your self-awareness
  • How to manage people through excellent interpersonal skills and communication techniques
  • Methods for developing increased performance management
  • Tools and techniques for productive time management and problem solving
  • The key dynamics for a high performing team; assigning roles and structure

MODULES

This training course is split into three modules:

MODULE I - The Influential Leader

MODULE II - Achieving Supervisory Excellence

MODULE III - Building Core Leadership, Supervisory & Team Competencies

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1,2 and 3 back-to-back as a 3-week training course.

Objectives

At the end of this GLOMACS training seminar, you will learn to:

  • Describe the differences in leadership and management and be aware of your own self-understanding
  • Understand your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
  • Learn time management techniques and problem solving models to improve decision making
  • Apply powerful interpersonal techniques to improve communication and manage others effectively
  • Apply development, coaching and feedback techniques to increase optimum people performance management
  • Improve team cohesion and impact on production through your management and actions.

Training Methodology

Participants to this GLOMACS Building Core Leadership, Supervisory & Team Competencies training seminar will receive a thorough knowledge on the subjects covered by the seminar outline with the instructor utilising a variety of proven adult learning teaching and facilitation techniques. Training seminar methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on this GLOMACS Management & Leadership training seminar, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during the training seminar.  In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

Organisational Impact

Organisational benefits of delegates attending this GLOMACS training seminar include:

  • A more knowledgeable supervisor who fully understands their role in the organisation
  • Greater communication and interpersonal skills development
  • Increased solution to problems, providing fast and efficient productivity
  • Effective and efficient decision-making
  • Reduced HR issues relating to team harmony
  • Greater professional managerial focus throughout the organisation

Personal Impact

  • A greater understanding of your role, management and leadership
  • Increased confidence when dealing with people issues
  • Improved communication and interpersonal skills
  • Models and techniques to improve your problem solving and decision-making
  • Greater team performance, and team harmony
  • Development techniques to enhance your career

WHO SHOULD ATTEND?

This GLOMACS training seminar is suitable to a wide range of professionals but will greatly benefit:

  • Newly promoted Supervisors
  • Experienced Supervisors with no or little formal training
  • Persons who are expected to be promoted to the Supervisory level in the very near future
Course Outline
Module 1: The Influential Leader

DAY 1

Leadership: Self-Awareness to Growth

  • Defining Leadership
  • Competencies of Great Leaders
  • Leadership Styles, Attributes and Qualities
  • VUCA Leadership: The New Normal
  • Personal Power and Emotional Intelligence
  • Self-understanding to SWOT
  • Leadership Assessment

DAY 2

Leading through Positive Interaction and Influence

  • Developing Positive Inspirational Leadership
  • Psychology of Personal Interaction and Motivation
  • Key Interpersonal and Engagement Techniques
  • Influencing Skills and Methods
  • Social Networking - How to work the room?
  • The Art of Social Negotiation

DAY 3

Client Relationship Building

  • Defining Your Key Clients and Customers
  • 5 Key Fundamentals of Lasting Client Building
  • Networking and Business Influence
  • Social Media and Business Communication to Build Relationships
  • Developing Long-term Partnerships through Trust and Integrity

DAY 4

Leadership for Sustainable Growth

  • Creating an Environment for Growth
  • Forming Vision and Values
  • Defining Organisational Aims, Goals, and Targets
  • Developing and Cascading Clear Business Objectives
  • Communicating the Message as a Leader

DAY 5

Leading Organisational Success

  • Leading through Change
  • Strategic and Future Planning
  • Organisational Planning: Succession Planning for a sustainable future
  • Celebrating Organisational Success
  • Next Steps
Module 2: Achieving Supervisory Excellence

DAY 6

The Importance of the Supervisory Role in the Organisation

  • Supervisory Role: Importance in Organizational Success
  • Managing or Leading as a Supervisor
  • The Power Bases of the Supervisor
  • Supervisory Characteristics, Competences and Behaviours
  • Inspiring Change and Innovations Leading to Continuous Improvement
  • Personal Accountability, Reliability, Integrity and Honesty

DAY 7

Problem Solving, Decision Making and Time Management

  • Defining Problems
  • Assessing Risks and Analyzing Problems
  • Problem Solving Models and Techniques
  • Decision Making Processes
  • Time Problems
  • Prioritizing your Time and Others
  • Allocating Resources

DAY 8

Mastering Communication and Interpersonal Skills

  • Overcoming Communication Barriers
  • The Power of Questions
  • Active Listening Skills
  • How to influence the outcome / effects of others?
  • Persuasion and Negotiation: Keys to Personal Influence
  • Conflict Management: Managing Conflict Assertively
  • Effective Meeting Skills

DAY 9

Managing Your Team and Others for Results

  • Factors for Enhanced Team Development
  • Increasing Team Performance
  • Group Dynamics
  • Job Enrichment and Motivation
  • Effective Delegation of Tasks

DAY 10

Developing Your Team and Others

  • How people learn?
  • Positive Development: Training and Development Planning
  • Coaching for Personal and Team Growth
  • Giving Powerful Feedback to Increase Optimum Performance
  • Next Steps
Module 3: Building Team Excellence

DAY 11

The Development of Empowering Team Dynamics 

  • The Team Leadership Challenge
  • The Sociology and Structure of A Successful Team
  • Developing A Powerful Self-coaching Programme for Your Team
  • Working the Team Performance Curve
  • How to Build Empowering Team Dynamics
  • Identifying Optimum Team Roles

DAY 12

Achieving Communication Engagement and Alignment 

  • Team Communication Structures
  • Effective Interpersonal Communication
  • Active Listening
  • Influencing for Results
  • Creating and Communicating the Vision
  • Managing Change within the Team

DAY 13

Increasing Team Performance and Motivation 

  • Team Performance Management
  • Objective Setting for Increased Performance
  • Motivation and Reward within Teams
  • Active Conflict Management in Teams
  • Negotiation Strategies to Achieve Team Agreement

DAY 14

Igniting Team Innovation and Productivity 

  • Creating a Team Building Change Environment
  • Problem Solving: Defining the Problem
  • Team Problem Solving Techniques
  • Innovation and Creativity
  • Decision Making that Causes Proactive Results

DAY 15

The Simulation Environment and Final Design

  • Empowered and Sharpened Team Development
  • Empowering for Success
  • Effective Team Delegation
  • Developing A Proactive Plan of Action
  • Team Mentoring and Coaching
  • Feedback for Greater Improvement
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

PetroKnowledge

PetroKnowledge

Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

Visit website

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

Visit website

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