
This GLOMACS Design Planning & Problem Diagnostic Strategy training seminar is essentially about Design thinking, a five-phase process that is broadly used and has proven its value. Design Thinking is a human-centered, iterative problem-solving process of discovery, ideation, and experimentation that employs various design-based techniques to gain insight and yield innovative solutions for virtually any type of organizational or business challenge. This method combines both analytical and creative approaches to generate solutions. This Design Thinking training seminar is an ideal starting point for an organization embarking on digital transformation.
In this GLOMACS 5-day action-oriented training seminar, the facilitator will guide participants to work in small teams, to experience a customer-centric approach to problem solving through a re-imagination of the end-to-end customer experience journey.
Participants will develop skills such as descriptive anthropologists, visual thinkers and strategists through a hybrid of workshop discussions and activities. This seminar covers building empathy through descriptive anthropology research, generating ideas, prototyping and testing new concepts.
The GLOMACS training seminar will highlight:
Upon completion of this GLOMACS training seminar, participants will be able to:
This is an experiential workshop, which emphasises engagement, interaction and practice. The methods will be used in this seminar include:
Participants will be given the opportunity, that requires them to work in teams to address one unmet need and present their ideas.
Enhanced design planning and problem diagnostic ability enables an organization to increase stakeholder satisfaction through:
Delegates will develop their ability to use design planning and problem diagnostics competency to become more proactive, creative and innovative to implement business solutions through:
This Design Planning & Problem Diagnostic Strategy training seminar is designed for any business leader, professional, manager or individual contributor wishing to gain practical know-how on the principles, process and tools of Design Thinking.
Oxford Management Centre
A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.
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