This practical training seminar provides the latest thinking, methods and tools to be able to complete two of the most important areas of training – Training Needs Analysis (TNA) and Evaluation. It will also show those attending how to demonstrate the added value of training activities. These are the two areas that will really make a difference to any training function in linking training more directly to the needs and outcomes of the organisation.
In this GLOMACS training seminar on Mastering the Training Cycle, participants will:
- Learn more about TNA in the context of what the organization requires from training
- Understand the need for data to inform the need for, and outcomes from, training
- Learn how to measure the value derived from training
- Be able to show training costs and calculate the Return on Investment
By the end of this training seminar, delegates will be able to:
- Identify and be able to use the 4-level model for doing Training Needs Analysis and be able to manage the portfolio of needs
- Master competency frameworks to maximise their usage and value to the delegate’s own organization
- Measure the Return on Investment (ROI) on a training course
- Understand how to embed evaluation into the training cycle so that the ROI can be measured
- Assess which training is suitable for ROI measurement
- Practice measuring ROI on a range of training situations
This is a practical and busy fast track training course, which will use organizational case studies and situations to work out unit costs, ROI and a simpler way to do things, to enhance the learning. Throughout the week, delegates will work on real case studies to bring the methodologies to life.
A few of the benefits the organisation will gain are:
- Having a standard and auditable approach to training
- Having a much higher success rate and identifying the right training through a process approach to TNA and evaluation
- Having concrete information which will show clearly the value of training to the organisation
- Having confident and competent training staff thinking and operating more like a business partner
- Having an approach to evaluation which will provide consistent results
Benefits individuals will gain from this training seminar are:
- Getting the complete tool box to be able to do accurate TNA and Evaluation
- Being more comfortable in using data from a range of sources to inform the need for training and to better measure the outcomes of training
- Gaining sufficient expert guidance to be able to implement immediately what has been taught and put it into operation
- Gaining the confidence needed to be able to make a difference in the company
- Being able to demonstrate the immediate value of this course on return to the workplace
- Knowing the tools to be able to operate more like a business partner
Who Should Attend?
- Anyone in training or HR who needs to master either TNA or evaluation
- HR Professionals who need to understand how training can be measured
- Those interested in maximising the training budgets
- Those responsible for training budgets and who need to know what’s required
- Training Managers
- Training Coordinators
- Supervisors who are involved with training and development
The Modern Approach to Training Needs Analysis
- What does an organization want from training?
- How is HR responding?
- Linking Training more overtly to the Organizational Strategy and Business Plan
- Analysing your Customer Base – The Four Quadrant Model
- Quadrant One: Organizational needs - How much of the process is governed by TNA?
- Using Competency Frameworks
- Making Competency Frameworks more Line Manager Friendly
- When is an employee competent – When is enough enough?
Quadrant Two: Department Needs & Quadrant Three: Team Needs
- Quadrant Two: Departments
- The Specific Requirement Departments Have
- The Need for Data in Assessing Departmental TNA
- Understanding the Technical Ladder and Its Implications for Training and Development
- How the leadership pipeline differs?
- Quadrant Three: TNA for teams
- Tools for Analyzing Team Training Needs
Quadrant Four: Individual Needs / The First Steps in Evaluation – Understanding Unit Costs
- Quadrant Four: Individual Needs
- The 70 / 20 / 10 Model of Training and Development
- Ways to Train other than Attending a Training Course
- The Role of Training in Curating Material to Support Knowledge Transfer and Developing Organizational Knowledge
- Embedding the Wider Notion of Development – The need for personal development plans
- Understanding Unit Costs – The start point for evaluating training
Mastering the Evaluation Process
- Validation vs. Evaluation – What is the difference?
- Improving the Usefulness of the Validation Form / The End of Course Questionnaire
- Evaluation Models Explained
- The Return on Investment Formula – explaining what is then required
- Embedding Evaluation into the Training Cycle and How to do it
- Practical Tips in Evaluating Training
Practical Examples of Evaluation – Your Chance to Master the Techniques
- Evaluating the Cost of Alternative Forms of Training, Competency Improvement, Gelegate Own Examples
- Accountability of Training Department to Guarantee and Produce Results – The Competencies Required
- Should all training be subject to Evaluation?
- Summary of Main Themes Discussed
- Delegates’ Action Planning
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
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In Association With
Oxford Management Centre
A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.