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Course Schedule
Classroom Sessions:
Date Venue Fees
09 - 20 Sep 2024 London - UK $11,900
Course Description

MODULES

This training course is split into two modules:

MODULE I - HR Analytics

MODULE II - Managing Emotions & Evaluating Truthfulness

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline
Module 1: HR Analytics

DAY 1

Overview of HR Data and Analytics 

  • Seminar overview – Introduction to Analytics
  • The rationale for the evidence based approach
  • Understanding statistics - Probability and Significance
  • The nine steps of the analytics process
  • Aims of an analytics strategy
  • State-of-the-art analytics: Stages on the journey

DAY 2

The Concept of Human Capital

  • Viewing employees as assets not costs
  • Strategies for investing in human capital metrics
  • Measuring the impact of HR strategy and investments
  • Measuring ROI
  • Embedding human capital analytics in the organisation
  • Assessing the organisation's readiness for HR analytics

DAY 3

Data Collection and Analysis  

  • Understanding the cultural context
  • What information can be analysed?
  • Methods of data capture
  • Employee self-assessment and self-report measures
  • Electronic workforce surveillance & analytics
  • Data security

DAY 4

HR Metrics and Analytics in Action 

  • Recruitment & selection
  • Learning & development
  • Attendance, absence & well-being
  • Manpower planning
  • Talent management & succession planning
  • HR effectiveness and efficiency

DAY 5

Metrics for Employee Performance and Productivity 

  • Performance management
  • Employee motivation
  • Employee engagement
  • The psychological contract
  • Empowerment and accountability
  • Conclusion and action planning
Module 2: Managing Emotions & Evaluating Truthfulness

DAY 6

Identifying Emotions & Self-awareness

  • Emotions Defined
  • Emotional Timeline
  • Automatic Appraisal System
  • Self-awareness / Management
  • Attentiveness

DAY 7

Identifying & Managing Emotions of Others

  • Components of Communication
  • The Face
  • Emotions & the Face
  • Subtle / Partial Expressions
  • Managing the Process
  • Preparation & Engagement
  • Evaluation & Learning

DAY 8

Understanding Deception and Credibility

  • Lies & Truth Defined
  • Psychological Model of Truth
  • Psychological Model of Lies
  • Thinking and Feeling
  • Attentiveness

DAY 9

Reading the Channels

  • Memory
  • Understanding Emotions
  • The Face
  • The Body
  • Verbal Style and Voice

DAY 10

Undertaking Analysis

  • Criteria Based Content Analysis
  • Context
  • Baseline
  • Managing the Process
  • Evaluation and Learning
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