GLOMACS Training & Consultancy
Close

Search for a Glomacs Course by Keywords

Schedules Introduction Objectives Training Methodology Organisational Impact Personal Impact Who Should Attend? Outline
Course Schedule
Date Format Fees
18 - 22 Dec 2023 Online $3,950
16 - 20 Dec 2024 Online $3,950
Course Description

Introduction

Etiquette is about the rules of expected behavior in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads to better relationships as well to influence and persuade people you need a high level of interpersonal skills. We have all experienced moments of embarrassment when others do not understand or are offended by our behavior.

This exciting and challenging Business and Corporate Etiquette online training course will help you to improve your impact on others and, in turn, their response to you. These skills will help you in your job, your career and in your life. They do not just apply in face-to-face communication but in online and virtual situations as well.

This GLOMACS Business and Corporate Etiquette online training course will highlight:

  • How etiquette, emotional intelligence and active listening affect our lives
  • To use the skills of correct etiquette in every situation
  • Correct forms of address and behavior for both formal and informal situations
  • How to handle difficult situations with style
  • How to project yourself and your organization perfectly online

Objectives

The objectives of this Business and Corporate Etiquette online training course are:

  • To focus on your ideal image and work to deliver it
  • To refine and hone your communications skills to develop successful relationships
  • To understand the rules of behavior in every situation
  • To provide an opportunity update your social skills and knowledge
  • To display courtesy and concern across all communications channels

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice

Organisational Impact

The company will benefit in the following ways:

  • Help present your organization with poise and confidence
  • Project your brand values through skilled staff
  • Have confidence that your staff can acquit themselves well in any situation
  • Improve relationships within the organization
  • Improve relationships with customers, investors and other external stakeholders
  • See an increase in staff assurance and demeanor

Personal Impact

The personal benefits to be derived from attending this Business and Corporate Etiquette online training course include the following:

  • Greater understanding of relationships both formal and informal and how to nurture them
  • Improved understanding of how to approach specific people and achieve success
  • Greater understanding of how to improve online media personal impact
  • Knowing how to conduct yourself on formal occasions
  • Being able to deal masterfully with formal dining events
  • Improved level of confidence

Who Should Attend?

This GLOMACS Business and Corporate Etiquette online training course on Business and Corporate Etiquette would benefit a wide range of professionals but is particularly relevant for:

  • Public Relations Officers
  • Team Leaders and Managers
  • Corporate Communications Practitioners
  • Public Affairs Specialists
  • Marketing Officers
  • Sales Staff
Course Outline

DAY 1 

The Changing World of Etiquette and Social Expectations

  • The changing world of communication and the challenges it poses
  • The importance of relationships and their impact on reputation
  • Establishing and maintaining cordial relationships
  • What is your reputation and what would you like it to be?
  • Targeting people in your network – what relationships do you need to succeed?
  • First impressions count and how to make them

DAY 2 

Investing in Yourself

  • The importance of appearance, dress, and grooming
  • The importance of body language from handshake to hangouts
  • Touchpoints and Moments of Truth
  • How to prepare for and profit from any networking opportunity
  • Assessing and tailoring your style
  • Personality types and how to deal with difficult people

DAY 3 

Etiquette Across All Media

  • Email etiquette
  • Formal writing – letters, memos, and reports
  • Instant messaging
  • Social media
  • Online meetings
  • Interviews

DAY 4 

Mastering Social Events

  • How to issue and reply to invitations
  • Correct forms of address
  • How to introduce people?
  • Making small talk
  • Dining etiquette and making sense of table settings
  • Have them ‘eating out of your hand’

 DAY 5 

Continuous Improvement

  • Setting SMART goals for self-improvement
  • Researching your contacts
  • Building up a wardrobe for all occasions; dress codes
  • Giving and receiving gifts – How to choose?
  • The power of follow-up and staying in touch
  • Building your confidence and presence
Providers and Associations

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

Visit website

PetroKnowledge

PetroKnowledge

Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

Visit website

KC Academy

KC Academy

Our collaboration with KC Academy aims to provide the best training services and benefits for our valued clients

Visit website

You may also be interested in...

Send to Colleague

© 2023. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


Sending your message. Please wait...

Send Successfully

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.

Print Page

© 2023. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


Sending your message. Please wait...

Close

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.

Download PDF

© 2023. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


Sending your message. Please wait...

Close

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.


SHARE

HIDE
LinkedIn
Facebook
Twitter
WhatsApp
Email
Other