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Schedules Introduction Objectives Training Methodology Who Should Attend? Outline
Course Schedule
Date Format Time Fees
07 - 08 Nov 2022 Online 11:00 to 16:00 Dubai [GMT +4] $1,100
Course Description

Introduction

We engage in negotiation in one form or another from the moment we get up in the morning until the moment we go to sleep at night. Increasingly, however, many of these negotiations are happening electronically by e-mail, text messaging, video conferencing and online meeting platforms. The global COVID-19 pandemic has served to accelerate this process and requires us more than ever to ensure we have a deep understanding of the negotiation process and an ability to think, plan and act strategically so that we can adapt effectively to negotiating across a variety of e-communication platforms and mediums.

E-Negotiation in an online world is a two-day training course that provides both a fundamental strategic analysis of the negotiation process and essential tools for planning and managing every negotiation. It goes on to considers the challenges of utilising these strategies and tools in the e-negotiation environment we increasingly inhabit.  Delegates will learn the skills required to negotiate effective outcomes both face-to-face and electronically externally with suppliers, contractors and customers as well as internally within their organisation between colleagues, departments and managers.

In this GLOMACS online training course delegates will:

  • Understand the specific challenges and opportunities that negotiators faces when communicating electronically
  • Gain valuable insight into their own natural negotiation style, strengths and weaknesses
  • Develop a comprehensive understanding of negotiation through a detailed analysis of the process
  • Understand key negotiation strategies and how to apply them effectively when using e-communication
  • Explore the limitations of body language and the challenges of communicating effectively when engaged in e-negotiation

Objectives

The aim of this online training course is to provide delegates with a practical skill base that will allow them to:

  • Gain self-awareness of their personal negotiation and style
  • Understand the key analysis of the negotiation process
  • Learn how to achieve collaborative value-adding negotiation results in an e-negotiation environment
  • Expand their range of negotiating skills and strategies and how these might be applied in e-negotiations
  • Understand the challenges of effective communication when negotiating online
  • Develop their ability to become a more skilled and effective negotiator applicable across a range of communication channels

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

Who Should Attend?

This GLOMACS online training course is targeted at anyone who is ambitious and wishes to build or enhance his or her negotiation skills and apply these skills more effectively in an online environment.

Course Outline
  • E-negotiation – the key challenges of negotiating in an online environment
  • Conflict management strategies – understanding win-win
  • Understanding your own negotiation style
  • Competitive ‘value claiming’ negotiation strategies
  • BATNA; Zone of Possible Agreement
  • Openings, Anchors & Target Points; Offer and Counter Offer
  • Pitfalls and opportunities when value claiming in e-negotiations
  • Cooperative ‘value-creating’ Negotiating Strategies
  • Needs and interests – the key to unlocking value
  • Unbundling, package deals, multiple offers
  • Email traps – building a win-win environment online
  • Power in negotiations – building trust in e-negotiations
  • Body language & communication – adapting to e-negotiations
  • Bringing it all together  - Key tips for successful negotiation online
Certificates
  • On successful completion of this online training course, GLOMACS E-Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor, will be awarded to the delegates
  • Continuing Professional Education (CPE) credits : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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