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Course Schedule
Classroom Sessions:
Date Venue Fees
27 - 31 May 2024 London - UK $5,950
30 Sep - 04 Oct 2024 London - UK $5,950
Course Description

INTRODUCTION

This GLOMACS training course on Creative Problem Solving & Decision Making for Healthcare Environmental and Hospitality Services covers a range of methods to identify a problem and its cause and effects, utilize a combination of approaches to analyze the problem to make accurate and timely decisions to solve problems, develop the ability to solve complex, difficult, and intractable problems, and create effective and innovative solutions, and monitor and evaluate the implementation of solutions to problems. It will give a guiding framework to support adhering to hospital national and international standards and requirements.

Objectives

At the end of this GLOMACS Creative Problem Solving & Decision Making for Healthcare Environmental & Hospitality Services training course, you will:

  • Discover techniques to enable you to accurately define a problem So, you will be sure you are working on the problem itself – and not the symptoms
  • Learn valuable techniques and methodologies to develop your critical thinking abilities
  • Overcome barriers to effective problem solving and establish quality-based solutions
  • Understand How to ensure adhering to Hospital National and International standards and requirements.

WHO SHOULD ATTEND?

This training course is suitable for a wide range of professionals of various organizational levels of Healthcare Environmental and Hospitality Services teams, but will greatly benefit

  • Service Managers and Transformation Executives
  • Supervisors, Team Leaders, and Administrators
  • Environmental and Safety professionals
  • Quality Management professionals
  • Hospitality professionals
  • Front Line teams
Course Outline

  • Problem-Solving & Decision-Making Foundation
  • Competency Framework for Problem Solving
  • Stakeholder Management & Engagement
  • Political & Bureaucratic Awareness
  • Problem Solving Methodologies
  • Understanding and Using ISO Standards
  • Performance Evaluation and Improvement
  • Understanding and Using Hospital National & International Standards
  • Healthcare Environmental, Health, and Safety
  • Healthcare Quality Improvements
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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