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Course Schedule
Online Sessions:

05 - 06 Aug 2024 Online $2,450
Course Description

INTRODUCTION

Who likes giving or receiving feedback?

Most employers and employees do not. Most employees are brought into the office to receive "constructive criticism" which is not usually constructive. And they leave feeling demotivated and sometimes frustrated. Surely there must be a better way to discuss performance, suggested improvements, and goals for the future.

Giving feedback should engage employees, give them the opportunity to understand their achievements, their skills and successes, as well as means of development and learning. When feedback is communicated in the right way it can lead to exceptional performance. Feedback is a skill and it takes practice.

This GLOMACS online training course delivers several feedback processes and tips on how you can give feedback constructively and effectively.

Objectives

By the end of this online training course, you will be able to

  • Use feedback models to give and receive feedback
  • Relate feedback into the development of the individual
  • Encourage confidence and motivation in the feedback process
  • Provide negative feedback and ways to improve
  • Set future goals and gain commitment
  • Always finish on a positive - appreciate the good

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

WHO SHOULD ATTEND?

This online training course is suitable to a wide range of professionals but will greatly benefit:

  • Supervisors
  • Team Leaders
  • Managers
  • Professional who deliver feedback
  • Professional who receive feedback
Course Outline

Amongst a wide range of valuable topics, the following will be prioritised:

  • How to give feedback to your staff
  • Where to give your feedback
  • How feedback fits into the continuous improvement cycle
  • Planning your feedback to improve performance
  • The rules for effective feedback
  • Apply the continuous improvement cycle - goal, plan, action, feedback & change
  • How to deliver negative feedback
  • Proper praise and appreciation
  • How to set goals based upon recent feedback
  • How to gain commitment to improve
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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