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Course Description

INTRODUCTION

Coaching is a powerful development technique that can unlock employee potential, improve motivation and, in most cases, can be far more beneficial than just direct training. This course will provide you with the confidence, skills and techniques to conduct and master coaching effectively. You will learn about the power of coaching, as well as how to ensure that you apply the correct coaching method for the situation.

On the course you will learn various coaching models, how to adopt a solution focused approach, as well as understand directive and non-directive approaches to coaching. You will also learn about the use of powerful questioning techniques, how to give effective memorable feedback, culminating on in active individual development plans. In addition, you will understand the ethics and guidelines aligned to coaching, as well as how to influence a coaching culture within your workplace.

By the end of the course you will have the confidence to master coaching effectively, thereby increasing motivation, potential and development with those you coach.

This seminar will highlight:

  • The importance and power of coaching over traditional training methods
  • The main coaching models and their application to achieve optimum success in both individual and team situations
  • The development of key interpersonal, behavioral and communication skills needed to effectively coach others
  • Mastering coaching methods and techniques to unlock people's true potential, motivation and problem solving for both personal as well as workplace issues
  • The main requirements, including ethics and guidelines to coaching in order to influence a true coaching culture in the organisation

Objectives

At the end of this seminar, you will learn to:

  • Understand how coaching differs from other development techniques
  • Analyze your coaching style to increase your coaching technique
  • Apply powerful coaching methods and techniques to motivate individuals and help problem solve
  • Utilize the correct interpersonal, behavioural and communication techniques to effectively coach
  • Demonstrate the best coaching process and models
  • Explain how to develop and help promote a coaching culture

Training Methodology

Participants to this course will receive a thorough training on the subjects covered by the course outline with the tutor utilizing a variety of proven adult learning teaching and facilitation techniques. The highly interactive and participative course methodology includes numerous practical demonstrations and activities relating to the core competencies of coaching; specific videos relating to the topics being discussed; as well as targeted, highly interactive exercises ensure learning is fully embedded during the course. In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

Organisational Impact

Organisations will greatly benefit from sending delegates on the course by:

  • Ensuring that coaching is correctly taught, so eliminating confusion and misinterpretation
  • Gaining more motivated, confident and proficient coaches in the organisation
  • Increasing the positive interpersonal behaviours and communication skills of the workforce
  • Reducing workplace problems and issues through effective coaching strategies and techniques
  • Increasing problem solving and positive self-development across the organisation
  • Developing a coaching culture, ownership and empowerment within the organisation

Personal Impact

As a participant on the course, you will gain:

  • A greater understanding and application of coaching techniques
  • Greater confidence in dealing with other people’ issues and problems
  • Techniques to help empower people to achieve greater potential and development
  • An increased awareness of your behaviour and communication skills and how to improve these
  • Pro-actively develop and help influence a coaching culture to those around you
  • Techniques to enable greater and more productive working relationships

WHO SHOULD ATTEND?

This course is suitable to a wide range of professionals but will greatly benefit:

  • HR and L&D/Training professionals
  • Senior managers
  • Middle managers
  • Supervisors/Team Leaders
  • Those who need to coach others in the workplace
Course Outline

DAY 1

Coaching People to Excellence

  • Defining Coaching: Coaching v Mentoring v Counselling
  • The psychology of ‘Problem and Need’: the basis of Coaching
  • How and why people learn: understanding the drivers to performance
  • Qualities, attributes and behaviours required to Coach to Excellence
  • Motivational considerations in Coaching to peak performance
  • Confidentiality and ethics, in Coaching situations
  • Coaching in Action: practical demonstrations

DAY 2

Coaching Mastery

  • Developing the Coaching ‘chemistry’: building rapport
  • Understanding and developing your Coaching Style
  • Emotional Intelligence and awareness in Coaching
  • The Active Listening model
  • Creating ‘Power Questions’ for coaching excellence
  • Coaching Models explained and applied (GROW, OSKAR, Solution Focus)
  • Structuring Coaching conversations
  • Practical application: coaching demonstrations and practice

DAY 3

Coaching for Peak Organisational Performance

  • Practical coaching: coaching demonstrations and practice
  • Giving powerful feedback
  • Development of the individual: implementing development plans
  • Team Coaching: Coaching teams and groups
  • Overcoming barriers to coaching in the organisation
  • Embedding a Coaching culture in the organisation for optimum growth
  • Summary
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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