HR Processes, Culture &
Change Management Programme

This important GLOMACS HR Processes, Culture, & Change Management Programme training seminar focuses on vital areas of modern Human Resource Management (HRM). It is a unique seminar that addresses core HR issues in a critical and evaluative way. This HR Management training seminar also provides a theoretical background, guidelines on best practice, and skills development in organisational development processes, all from a HR perspective.

The first week of this 10-day GLOMACS HR Processes, Culture, & Change Management Programme training seminar focuses on core HRM Processes, whilst in the second week we will look more specifically at culture and change management. Over ten days, this training seminar will bring you up to date on the latest techniques and approaches that are appropriate in effective management of Human Resources, Culture and Change including:

• Strategic HRM (SHRM)
• Performance Management in a multi-cultural setting
• Reward, Learning & Development
• Talent Management & Nationalisation
• Organisational Development (OD)
• Work Psychology
• The Difference between Change Management and Managing Change
• Methodology & Application
• An Understanding of Workplace Culture and Change
• Leadership and Change

The seminar is split into two modules:

MODULE I - The 5-Day MBA in HR

MODULE II - Leading & Managing Change

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week training course.

By the end of this GLOMACS training seminar, participants will be able to:

• Understand Strategic HRM approaches (SHRM)
• Demonstrate a thorough understanding of employee resourcing, recruitment & reward
• Describe best practice in working with employees with problems
• Understand performance management in a multi-cultural environment
• Design a suitable change management model in their workplace
• Understand organisational culture
• Identifying change management practices that may be culture-bound
• Develop practical skills in Organisational Development (OD)

Dynamic presentations support each of the topics together with interactive trainer lead sessions of discussion. There will also be numerous practical sessions where participants have the opportunity to participate and experience topics taught. Case studies, DVDs, small group work, exercises and feedback will be used to facilitate learning and provide a fun and energising learning environment.

• Add value to the participant’s department and the organisation as a whole
• Participants are encouraged to take new ideas and strategies back to their workplace for discussion
• Staff committed to building a high performance organisation
• The effective and efficient implementation of change
• Development of practical skills in planning, organising and implementing change
• Develop skills that are dynamic and relevant to the business environment
• The organisation will have in place appropriate systems and processes to encourage and support change
• Professional and HR Personnel will be able to demonstrate greater strategic awareness

• Will enable participants to understand current best practice in HRM
• A greater strategic overview of the HR function
• Develop your skills for the future and be able to help transform current activity into and added value activity
• Will enable participants to work with and assist employees
• The ability to think analytically and understand change management theory
• Develop strategic and operational awareness in the field of change management
• Commitment to change management methods and practice
• Knowledge of how to implement change and the ability to address related individual and group issues

• Anyone involved in HRM at all levels
• Those who have joined a HR or Personnel Department in past few years but who have no formal HR Training
• Those who would benefit from an understanding of the HR role and function
• Professionals and Supervisors who wish to enhance their competencies in change management
• HRM Personnel who need to stay up-to-date on current practices and trends in change management and organisational development
• Occupational Health & Safety and Training Staff involved in change management
• Those who received their training in past years and need to be brought up to date with best practice in Change Management

Module I - The 5-Day MBA in HR

DAY 1

Module II - Leading & Managing Change

DAY 6

Understanding Human Psychology and Its Impact on Change Management

• What is Human Psychology?
• Tip of the Iceberg Concept
• Understanding Yourself
• Developing  Self-awareness,  Trust  and  Communication 
• How Attitudes are formed?
• Motivation at Workplace and What Drives People to be Motivated
• The Key Drivers of Change
• The Need for Change Management

DAY 7

Approaches to Organizational Change

• Where do you start with Organizational Change?
• Anticipated Reaction to Change
• What are typically the things which are required to Change?
• Define the Scale of Organizational Change
• Approaches to Organizational Change
• Steps required to Implement Change
• How to Sustain Change?
• What is the impact of Appreciative Inquiry on Change Management?
• Organizational Alignment around the Change

DAY 8

Change Management and Change Leadership

• The Five Psychological Phases of Change and their Effective Management
• Difference between Change Management and Change Leadership
• Leadership and Culture in Change Management
• Change Management and Emotional Intelligence impact on Organization Performance
• The Key Components of Emotional Intelligence Link to Leadership
• Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)

DAY 9

Organisational Development (OD)

• What is Organisational Development?
• Introduction  to  Performance  Management Tool Namely the Balanced Scorecard
• Defining Strategy and How to Translate It into Action and Execution
• SWOT and PESTEL Analysis
• Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
• Building a Strategy Focused Organisation (SFO)
• Introduction to Strategy Maps

DAY 10

Developing Performance Contracts Framework and Scoring Mechanism

• Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization
• Developing and Implementing Performance Contracts Framework between CEO and Functional Managers within the Organization
• Developing a Comprehensive Balanced Scorecard and Scoring Mechanism for your organization using EXCEL
• Seminar Review and Wrap-up

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.com