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Course Description

INTRODUCTION

The COVID-19 pandemic has changed everything.  The commercial world we will all return to when this is all over, (and it will not be ‘over until a proven vaccine has had worldwide adoption), will most likely be a very different one to the one we left, back in March.

Many industries and organisations were only just getting to grips with the transformative power of the internet, of price-comparison, peer-review and ‘auto-switch’ websites and then along comes a Pandemic, a Global shut-down and who knows what to follow.  The customers that re-emerge from this crisis will be fewer and probably much more risk averse than before.  They will be looking for brands they trust, developing Brand propositions and partnerships based on trust will be critical going forwards.

 That is the purpose of this GLOMACS online training course.

Objectives

The objectives of this online training course are:

  • Review the Strategic and Branding Options facing organisations, post-pandemic
  • Understand the customer’s likely mindset and psychology to determine true value
  • Understand the power of branding to engender trust in customers
  • Discover how to create compelling, meaningful Value Propositions, based on solid research and data
  • Develop a sales process that is collaborative, and which positions you as a Trusted Advisor, not a ‘salesperson’
  • Earn techniques to uncover, describe and communicate true, compelling value that will earn business and enduring customer loyalty

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

WHO SHOULD ATTEND?

There are a number of Professionals who will benefit from this GLOMACS online seminar including, (but not limited to):

  • Marketing Executives
  • Brand Managers
  • Key Account Executives
  • Business Development Professionals
  • Entrepreneurs
  • Small to Medium Enterprise (SME) owners and Managers
  • Sales Executives and Sales Managers
Course Outline

This GLOMACS online training course will cover a range of topics, including;

  • How has the pandemic changed the world?
  • What will the re-emerging customer look like?
  • What are the likely strategic choices facing the selling enterprise?
  • How to build a Brand
  • Segmenting the Market 1 – Account Selection methods
  • Segmenting the Market 2 – Developing Customer personas
  • How to build a compelling value proposition per segment
  • Consultative selling skills, selling like a trusted advisor, not as a vendor
  • Building trust and lifetime business relationships
  • Developing and Harvesting Customer loyalty
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

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