The Complete Course for HR Professionals in Dubai

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Course Description

MODULES

This training course is split into two modules:

MODULE I - Policy Initiatives to Transform HR

MODULE II - Performance Management

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline

Module 1: Policy Initiatives to Transform HR

DAY 1

The Links Between HR and Competencies

What are Competencies?
What support should Managers; Team Leaders and Supervisors get from HR?
What should they take responsibility for themselves?
Values, Strategy and HR
Different Methods of Developing a Competency Framework – behavioural event interviewing, repertory grid interviews, top management judgement, focus groups
Getting “buy-in”
An HR Management Framework Based on Competencies
Technical, Behavioural and Leadership Competencies

DAY 2

Competencies and Recruitment

Competency Design – definitions, negative indicators, positive indicators
Recruitment and Selection
Adapting a Competency Framework for Use in Recruitment
The Use of Assessment Centres in Recruitment
Examples of Assessment Centres
Induction, Orientation and Personal Development

DAY 3

What is meant by Knowledge Management; Empowerment and by Engagement?

Definition of a Learning Organisation: People, Teams, Organisation
Understanding Competitive Advantage, Productivity and Profit
Characteristics of Engaged Employees and of Disengaged Employees
Characteristics of Empowered Employees and Un-empowered Employees
Motivation – Intrinsic and Extrinsic

DAY 4

Techniques for Engaging Employees

Informal Participative Decision-making Programmes
Job Enrichment
Self-managed Work Teams
Informal and Formal Consultation Processes
Enterprise Social Networking, Blogs Multimedia

DAY 5

The Role of the Supervisor and Team Leader in Knowledge Management

Getting the “Quid pro Quo” – initiative vs. reciprocation
The Interpersonal Skills Involved – listening, communicating, assertiveness and influence
The Responsibility for People
Delegation
Recognition for Efforts to Share Knowledge

Module 2: Performance Management

DAY 6

Introduction to Performance Management

The Context and Business Case for Performance Management
Strategic and Integrated Performance Management
The Importance of Establishing a Culture of High Performance
The Principles and Building Blocks of Effective Performance Management
The Role of HR and Leaders within Performance Management
Motivational Theories, Models and their Role in Performance Management
The Psychological Contract in Practice

DAY 7

Performance Management: Setting Performance Objectives

What are the performance objectives?
Key Elements of Performance Objectives – SMART
The Importance of Agreeing to Objectives
Quantitative and Qualitative Objectives
Developing SMARTMaC Objectives
Setting Objectives
Achieving Holistic Organization Integration – Vertical, Horizontal and Functional

DAY 8

Performance Management: Key Performance Indicators (KPIs)

What are KPIs?
Significance of Performance Objectives and KPIs
Developing the Best KPIs for Your Organization
Designing KPIs that Matter
The Value of the Balanced Scorecard (BSC)
The Purpose of Employee Appraisal
Managing Challenges with the Employee Appraisal

DAY 9

Performance Management: Managing Performance

Monitoring Employee Performance with Ongoing Review
Addressing the Performance Gap – Proven Approaches to Solving Performance Problems
Managing a Performance Problem
Improving Attendance at Work – Resolving Absences and Sick Absences
Agreeing with the Performance Appraisal Rating
Performance Appraisal and the Link to Rewards and Recognition
Benchmarked Performance Appraisal Methods

DAY 10

Impact of Positive and Constructive Feedback and Coaching

Optimal Feedback Models to Provide Constructive and Developmental Feedback
Impact of Giving and Receiving Useful Feedback
Coaching for Effective Performance
Continuing Professional Development: Personal Development Planning (PDP)
Review, Summary and Final Evaluation

Certificates

On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance

Providers and Associations

Endorsed Education Provider

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

Options & Brochure

Related Categories

HR Management

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Yes, GLOMACS offers special discounts for group bookings. If you’re planning to enroll multiple participants from your organization, please reach out to our team to discuss the available discount packages.

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Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

Will I receive a certificate upon completing a GLOMACS course?

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Does GLOMACS offer customized training for organizations?

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

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What types of training courses does GLOMACS offer?

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What are the key benefits of attending a GLOMACS course?

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

Why should I choose GLOMACS?

GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.

An Interactive 10-Day Training Course