Business Performance Management -
Control Frameworks and Dashboards

This Glomacs Business Performance Management – Control Frameworks and Dashboards training course will focus on the critical role of Business Performance Management (BPM) control frameworks as the basis for effective business planning, and, crucially, as the means by which winning strategies can be converted in to detailed operating plans that provide a powerful link with organizational operations. Many organizations invest significant resources in their planning activities, but success can only be achieved when there is a framework in which strategic and tactical plans can be implemented, executed, controlled and, when necessary, adapted, to ensure that the company’s long-term goals are achieved.

This hands-on workshop style training course will provide you with the expertise, practical techniques, and powerful tools to translate winning business strategies in to detailed operating budgets, incorporating key financial and non-financial performance measures and targets. The most effective techniques for monitoring and controlling organizational performance with strategic and tactical dashboards will also be explained, with practical training in which delegates can design and build their own.

This Business Performance Management training course will highlight:

• The critical drivers of organizational success
• How control frameworks optimize business performance
• Exploiting data analytics and Business Intelligence tools
• Design and application of control dashboards
• Using Excel and Power BI to produce dashboards

By the end of this Business Performance Management training course, you will have learned to:

• Understand the drivers of long-term organizational success
• Recognize the key stages of a performance control framework
• Develop meaningful Key Performance Measures
• Apply powerful techniques in data analysis and forecasting
• Design and implement effective reports and dashboards

The course is structured as a highly participative workshop with trainings, presentations, case studies, and interactive worked examples. Relevant examples and case studies are provided to illustrate the application of each of the topics covered and opportunities are provided to learn and apply the key principles using practical examples and exercises.

The organization will benefit from the awareness and application of the most up to date principles and practice in operating effective business performance management frameworks, using well designed scorecards and control dashboards. Specific benefits include:

• Development and application of “strategic thinking” skills
• Improved analytical, planning and reporting skills
• Application of descriptive and predictive analytics
• Enhanced reporting using data visualizations and dashboards
• Better support for key business decision-makers

Delegates will benefit from the expansion in their knowledge of developments in Business Performance Management, and the application of up-to-date tools for data analytics, forecasting and reporting; benefits will specifically include:

• Development of “strategic thinking” skills
• Practical skills to build performance management frameworks
• Up to date knowledge of data analytics and forecasting
• Improved skills in producing data visualizations and dashboards
• Greater levels of involvement in management decision-making

This Business Performance Management training will be highly relevant to the development needs of a wide range of business professionals from both “front-line” functions, as well as the key support functions in modern organizations from both the private, government, and public sector.

This GLOMACS training course is suitable to a wide range of professionals but will greatly benefit:

• Head Office Professionals
• Supply Chain and Logistics Specialists
• HR and Talent Management Team Members
• Planning and Finance Professionals
• Commercial and Legal Team Specialist

DAY 1

The Foundations of Organizational Success

• The drivers of organizational success
• Introducing Business Performance Management (BPM)
• Fundamentals of business strategy
• Plan – Execute – Control - Adapt
• The role of financial strategy
• Business finance essentials

DAY 2

Business Performance Management Frameworks

• Key stages in the BPM framework
• Developing Key Performance Measures (KPM)
• Enterprise Resource Planning (ERP) systems and BPM
• The role of budgeting in BPM
• Adaptive Management Processes (AMP)
• Using rolling forecasts

DAY 3

The Role of Business Analytics and Business Intelligence

• Defining Business Analytics (BA) and Business Intelligence (BI)
• Data characteristics and quality concerns
• Using MS Excel and Power BI
• Data analysis and forecasting techniques
• Integrating risk management into BPM
• Sensitivity analysis tools

DAY 4

Designing and Building Control Dashboards

• Key elements of effective business reports
• Choosing the right graphics
• Designing effective data visualizations
• Using dashboards as “agents for change”
• Key elements of functional dashboard design
• Practical tips for building scorecards and dashboards

DAY 5

Control Dashboard Implementation and Integration

• Strategic, operational and tactical dashboards in action
• Critical success factors in implementing dashboards
• Overcoming resistance to implementation
• Alternative approaches for dashboard applications
• Elements of best dashboard design
• Implementing and integrating dashboards

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.com