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An Interactive 5-Day Training Course

Supplier Relationship Management Practitioner

Building Effective Relationships using Tools and techniques

Schedules Introduction Objectives Methodology Organisational Impact Personal Impact Who should Attend? Outline

Classroom Schedule

Date	Venue	Fees
22 - 26 Dec 2025	Dubai - UAE	$ 5,950
18 - 22 May 2026	Dubai - UAE	$ 5,950
14 - 18 Sep 2026	Dubai - UAE	$ 5,950
21 - 25 Dec 2026	Dubai - UAE	$ 5,950
Online Schedule
10 - 14 Nov 2025	Online	$ 3,950
07 - 11 Sep 2026	Online	$ 3,950
09 - 13 Nov 2026	Online	$ 3,950

Introduction

Supplier Relationship Management (SRM) is a strategic approach to managing interactions with key suppliers to maximize value and reduce risk. This training course provides participants with the knowledge, tools, and best practices to build strong supplier relationships, enhance collaboration, and drive business success.

Participants will explore key concepts such as supplier segmentation, performance measurement, risk management, and negotiation strategies, equipping them with practical skills to enhance supplier interactions and long-term partnerships.

Designed for procurement, supply chain, and business professionals, this training course combines theory with real-world applications through interactive discussions, case studies, and hands-on exercises.

This GLOMACS Supplier Relationship Management Practitioner training course will highlight:

The strategic importance of Supplier Relationship Management
The effective Identification and management of key suppliers
How to build trust, collaboration, and communication strategies
Tools to identify, assess and mitigate supplier risks
Best practices for managing supplier negotiations

Objectives

By the end of this course, participants will be able to:

Understand the fundamentals and strategic importance of SRM
Identify and classify suppliers for effective relationship management
Develop and implement SRM strategies to enhance collaboration
Leverage Key Performance Indicators (KPIs) to assess supplier performance
Manage risks and conflicts in supplier relationships
Leverage technology and innovation in SRM
Enhance negotiation and communication skills for better supplier engagement

Methodology

This training course will combine interactive lectures and case studies to enhance learning. Participants will be engaged in group discussions, workshops, and practical exercises for hands-on experience. Real-world examples from diverse industries are integrated to provide relevant insights. Additionally, case studies and best practices are used to reinforce key concepts and practical applications.

Organisational Impact

Implementing best practices in SRM can help organizations:

Improve supplier performance and reliability
Enhance cost savings through better negotiations
Strengthen strategic supplier partnerships
Reduce supply chain risks and disruptions
Increase efficiency and innovation in procurement

Personal Impact

Participants will gain:

A comprehensive understanding of SRM principles and strategies
Improved decision-making and problem-solving skills
Practical techniques for supplier evaluation and management
Enhanced negotiation and communication abilities
A professional edge in procurement and supply chain management

Who should Attend?

This GLOMACS Supplier Relationship Management Practitioner training course is ideal for:

Procurement and supply chain professionals
Vendor and supplier managers
Contract and purchasing officers
Operations and logistics managers
Business leaders involved in supplier interactions
Anyone responsible for supplier performance and relationship management

Course Outline

Day 1

Foundations of Supplier Relationship Management

Definition and importance in modern business
Key principles and objectives
The role of SRM in supply chain strategy
Categorizing suppliers based on value and risk
Strategic vs. tactical supplier relationships
Implementing Supplier positioning models (Kraljic Matrix, ABC Analysis)

Day 2

Developing an SRM Strategy

Aligning supplier relationships with business goals
Defining roles and responsibilities in SRM
Creating a governance structure for supplier management
Key criteria for evaluating potential suppliers
Supplier due diligence and risk assessment
Developing long-term partnerships

Day 3

Managing Supplier Performance & Risk

Setting clear expectations and SLAs
Continuous improvement strategies
Addressing poor supplier performance
Identifying and mitigating supplier risks
Business continuity and supply chain resilience
Managing geopolitical, financial, and operational risks

Day 4

Collaboration, Innovation & Negotiation

Creating a partnership mindset
Joint problem-solving and value creation
Co-innovation with suppliers
Key negotiation strategies for supplier management
Handling conflicts and disputes effectively
Using Win-win negotiation techniques

Day 5

Technology, Future Trends & Practical Application

The role of AI, automation, and blockchain in supplier management
E-Procurement and SRM
The evolving role of SRM in global supply chains
Sustainability and ESG (Environmental, Social, and Governance)
The impact of geopolitical and economic shifts on SRM

Certificates

On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

Providers and Associations

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Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Options & Brochure

Related Categories

Purchasing, Logistics & Supply Chain Management

An Interactive 5-Day Training Course

Supplier Relationship Management Practitioner