What happens when a business starts to boom? Does their operational activities seamlessly address the needs of new markets – new customers with diverse backgrounds, cultures, work practices and in many cases end-customers? Quite often the answer is NO. Current operations evolved to address past situations and there is now a need for the business to effectively manage their new situation. Furthermore, it may not always be about growth – if an organization’s business environment changes, then they need to change in order to remain competitive. But what do they change and how do they change – that is the key question?
Establishing projects to deliver business needs (such as enabling organizational change) is a valuable and widely accepted mechanism in today’s business environment. Typical business needs include continuous improvement initiatives, new product development, meeting customer requests etc. Turning these needs into distinct measurable and controllable project requirements enables the business to successfully deliver each project requirement and ultimately achieve the business need or requirement. Using project management practices forces the business to address business needs in a structured approach and apply disciplined techniques to the management of a business need from requirements identification to outcome delivery.
The Project Management Institute (PMI)® updates the Project Management Body of Knowledge (PMBOK)® on a regular basis so that this reference book reflects the most current generally accepted practices used across industries to manage projects. As a PMI® registered education provider, GLOMACS have built their specialized course entitled “Managing Business Requirements Using a Project Framework“, to discuss the tools, techniques and terminologies used by this ANSI Project Management Standard. Requirements elicitation and documentation techniques are examined as are the tools used to convert these business requirements into project work. The management of changing business needs and how they are supported by project change management are explored. Finally, delegates will be exposed to techniques used to verify that project work has delivered on the business needs that were the source of the requirements.
As the project manager of globally distributed teams building international supply chain products, Dr. Michael Lane PMP, has applied rigorous disciplined processes to effectively manage complex project environments. This sector is very fluid and the effective elicitation of requirements and delivery of true business value is core to success. He brings many years of such experience to bear in teaching the course as delegates work through a reinforcement case study designed to allow them to reflect on the criticality of getting the requirements correct and managing them as the project progresses. Furthermore, Dr. Lane places a strong emphasis on how corporate governance supports delivery of “the right stuff”.