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Encourage Your Customers to be Unreasonable
The primary function of every business is to get and keep customers.
Meeting your customer demands is what you do actually for a living. To beat your competitors, you must meet those demands better.
Meeting customer demands is not the name of the game – Exceeding them is!
- Do you exceed your customer’s expectations?
- Do you surprise customers with more than they were expecting from you?
- Do you look for ways that you could be of more service, or for projects that you could help out on?
Successful companies go the extra mile. They stand out from the crowd because of their extra efforts.
An America’s Top Sales Trainer and Customer Service Expert will be in Dubai to deliver two classic GLOMACS trainings on Customer Service.
- Beyond Customer Service: Service Quality and Excellence
- Achieving Excellence in Customer Service – Providing a Quality Service
Are you willing to go the extra mile?