Advanced Accident Investigation & Reporting

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS). The more serious the incident the more extensive the investigation.

However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal significant potential for a serious future incident should the conditions be left uncorrected. While incidents seem to happen for obvious reasons, there may be things that contribute to an accident which are not always immediately apparent. Attendance on this Advanced Accident Investigation and Reporting online training course will provide you with the confidence and necessary professionalism to enable a thorough Accident Investigation as soon as practicable after the event.

This GLOMACS online training course will highlight:

• Why and who conducts an investigation?
• Investigation methodology, the essential six-step process
• Characteristics of an effective incident/accident analysis programme
• The two major components that contribute to the cause of an incident
• Why investigations must be constructive, professional, credible and timely
• Safety Management Systems on promoting a pro-active safety culture

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

This online training course will provide solutions for the organisation’s workforce to adopt a systematic approach to determining why an accident or incident has occurred and the steps you need to take to make sure it does not happen again.

• Confident and professional team able to conduct a thorough accident investigation as soon as practicable after the event
• Strategies for reducing human error
• Building a safer organisation by considering all causal factors, both direct and indirect
• A clear understanding of how and why things went wrong
• Identify any deficiencies in your risk control management system

Attendance at this online training course will enable participants to confidently answer the statement “What happened, and what can we do to prevent this from happening again?”

This online training course will also:

• Provide you with the tools necessary to properly complete advanced accident investigations
• Identify the complete range of benefits of accident investigations
• Discuss how to fully understand the six steps of accident investigations and reporting
• Show how to establish rapport with witnesses and obtain factual statements
• Show how to produce and present a professional final accident report

This Advanced Accident Investigation & Reporting online training course is suitable for those officers who may become involved in these investigation as well as Managers wishing to have a deeper knowledge of this process and crucially how it affects the interpretation of the law, regulations and company procedures.

This GLOMACS online training course is suitable to a wide range of professionals but will greatly benefit:

• HSE Officers
• Supervisors
• Inspectors
• Advisors
• Auditors
• Team Leaders/Managers

DAY 1

Incident and Accident Theories

• Incident & accident analysis overview, exploring accident theory
• Identify accident and incident causation factors
• What are the necessary conditions for an accident to happen?
• Unsafe acts v. unsafe conditions: Avoiding the “Blame Game”
• Role of the HSE team leader and a trained and prepared workforce during an investigation
• Links between risk assessment and incident investigation
• Factors that contribute towards establishing a good safety culture?
• Organisation’s who survived and those who failed

DAY 2

Investigation Methodology

• Six-step accident investigation process
• Scene protection and examination - Who should be involved at this stage
• Listen and learn, and learn to look and listen more
• The importance of note taking v. reliance on memory
• Scene photographs and sketching – Equipment required

DAY 3

Root Cause Analysis

• What is the “Root Cause” and why is it important
• Basic v. Root cause: Getting from “effect” to “cause”
• What questions to ask to confirm “Root Cause”
• From root cause to prevention
• Consider the human error issues
• Help to establish and maintain regulatory due diligence
• The role of policies, equipment and training on accident prevention

DAY 4

Interviewing Techniques, Facts, Evidence & Witness Statements

• Purpose and preparation for the interview
• Who conducts the interview
• Where to conduct an interview
• Building rapport with the witness
• Obtaining witness statements
• Forms and format
• Inculpatory and exculpatory statements

DAY 5

Report Writing & Practical Exercises

• Forms, format and structure
• Effective writing skills – Simple, self-explanatory and straightforward
• Writing the report – The aim is to persuade and seek action
• Help to prevent recurrence – Cost savings (Human and financial)
• Accident investigation

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

PetroKnowledge

Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.com