| Date | Venue | Fees | |
|---|---|---|---|
| 20 - 24 Jul 2026 | London - UK | $ 5,950 | |
| 07 - 11 Sep 2026 | Barcelona - Spain | $ 5,950 | |
| 21 - 25 Sep 2026 | Amsterdam - The Netherlands | $ 5,950 | |
| 16 - 20 Nov 2026 | Dubai - UAE | $ 5,950 | |
| 16 - 20 Nov 2026 | Online | $ 4,950 | |
| 30 Nov - 04 Dec 2026 | Vienna - Austria | $ 5,950 | |
| 24 - 28 May 2027 | Dubai - UAE | $ 5,950 | |
| 19 - 23 Jul 2027 | London - UK | $ 5,950 | |
| 06 - 10 Sep 2027 | Barcelona - Spain | $ 5,950 | |
| 20 - 24 Sep 2027 | Amsterdam - The Netherlands | $ 5,950 | |
| 15 - 19 Nov 2027 | Dubai - UAE | $ 5,950 | |
| 15 - 19 Nov 2027 | Online | $ 4,950 | |
| 29 Nov - 03 Dec 2027 | Vienna - Austria | $ 5,950 |
Introduction
The Advanced Certificate in Employee Relations (ER) training course equips professionals with the knowledge and skills to manage and enhance workplace relationships effectively. Employee Relations focus on fostering a productive, positive, and transparent dynamic between organisations and their employees, underpinned by compliance with employment laws and ethical standards.
This advanced training course is tailored for practitioners who already possess expertise and experience in Employee Relations. It delves deeper into the complexities of ER, addressing modern challenges and equipping participants with the tools to align organisational goals with employee needs. By the end of the training course, participants will be prepared to lead effective ER initiatives that meet the demands of diverse stakeholders in a rapidly evolving workplace.
This GLOMACS Advanced Certificate in Employee Relations (ER) training course will highlight:
- How to enhance the employment relationship
- Negotiation skills for HR Professionals
- Workplace mediation skills training
- Managing workplace conflict
- Employee Relations (ER) and the new generations
Objectives
By the end of this training course, participants will learn to:
- Apply the principles of ER in their organisation (application)
- Differentiate between the psychological contract and engagement (analysis)
- Design a stakeholder engagement strategy (synthesis)
- Defend ER decisions based on best-practices (evaluation)
- Describe the basics of principle-based negotiation (knowledge)
- Understand issues suitable for workplace mediation (comprehension)
Training Methodology
Participants in this Transformational Industrial (IR) and Employee Relations (ER) training course will receive thorough training on the subjects covered by the training course outline with the facilitator using a variety of proven adult learning teaching and facilitation techniques.
This training course is very participatory and interactive. Training methodology includes individual and group activities that will intersperse the sessions. A variety of practical sessions, relevant case studies, simulations, and group games and activities are programmed into this training course.
Organisational Impact
- Enhanced employee satisfaction and retention.
- Improved labour and industrial relations
- Stronger employee relations and engagement
- Reduced time and costs spent on workplace conflict
- Greater adaptability to address modern workplace challenges
Personal Impact
- Develop practical, transferable skills and competencies
- Improve your effectiveness as an ER professional
- Better understand the future of ER
- Learn practical skills in workplace mediation
- Develop skills related to your career in HRM & ER
Who should Attend?
This GLOMACS Advanced Certificate in Employee Relations (ER) training course is designed for those who already have experience and training in ER. It may also suit:
- Employee Relations (ER) Personnel
- Industrial Relations (IR) Personnel
- Union Delegates and Officials
- Human Resource Management (HRM) Professionals
Transformational Employee Relations
- Developing a positive employee relations framework
- Current Trends in Employee Relations
- The Role of Trade Unions in the global workplace
- Understanding the Psychological Contract
- Dealing with Generations Y, Z and Alpha
Stakeholder Engagement Fundamentals for HR professionals
- Essentials of stakeholder management
- The difference between engagement and management
- The consequences of ineffective stakeholder collaboration
- Identifying stakeholders – key techniques
- Three practical tools for stakeholder analysis
Negotiation Skills for Employee Relations
- An Introduction to Negotiation
- The win-win concept explored- getting to “yes”
- The Coleman Raider “bare bones” model
- Best Alternative to a Negotiated Agreement (BATNA)
- National cultural and negotiation
Managing Conflict in The Workplace
- Analysing conflict handling behaviour
- Proven methods for resolving and managing conflict
- Alternative Dispute Resolution (ADR)
- Discipline and grievance handling: best practices
- Investigation of grievances
An Introduction to Workplace Mediation
- Understanding HR’s role in mediation
- Issues suitable for mediation
- Stages of workplace mediation
- Reaching and formalising agreements
- Personal Action Planning
- Upon successful completion of the classroom-based training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
- Upon successful completion of the online training course, a GLOMACS Certificate will be awarded to all delegates. Guided Learning Hours – In accordance with ISO 9001:2015–certified quality management standards, one Guided Learning Hour is awarded for every 60 minutes of attendance.
- The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Endorsed Education Provider
