Advanced Certificate in Employee Relations (ER)

INTRODUCTION

The Advanced Certificate in Employee Relations (ER) training course equips professionals with the knowledge and skills to manage and enhance workplace relationships effectively. Employee Relations focus on fostering a productive, positive, and transparent dynamic between organisations and their employees, underpinned by compliance with employment laws and ethical standards.

This advanced training course is tailored for practitioners who already possess expertise and experience in Employee Relations. It delves deeper into the complexities of ER, addressing modern challenges and equipping participants with the tools to align organisational goals with employee needs. By the end of the training course, participants will be prepared to lead effective ER initiatives that meet the demands of diverse stakeholders in a rapidly evolving workplace.

This GLOMACS Advanced Certificate in Employee Relations (ER) training course will highlight:

• How to enhance the employment relationship
• Negotiation skills for HR Professionals
• Workplace mediation skills training
• Managing workplace conflict
• Employee Relations (ER) and the new generations

Objectives

By the end of this training course, participants will learn to:

• Apply the principles of ER in their organisation (application)
• Differentiate between the psychological contract and engagement (analysis)
• Design a stakeholder engagement strategy (synthesis)
• Defend ER decisions based on best-practices (evaluation)
• Describe the basics of principle-based negotiation (knowledge)
• Understand issues suitable for workplace mediation (comprehension)

Training Methodology

Participants in this Transformational Industrial (IR) and Employee Relations (ER) training course will receive thorough training on the subjects covered by the training course outline with the facilitator using a variety of proven adult learning teaching and facilitation techniques.

This training course is very participatory and interactive. Training methodology includes individual and group activities that will intersperse the sessions. A variety of practical sessions, relevant case studies, simulations, and group games and activities are programmed into this training course.

Organisational Impact

• Enhanced employee satisfaction and retention.
• Improved labour and industrial relations
• Stronger employee relations and engagement
• Reduced time and costs spent on workplace conflict
• Greater adaptability to address modern workplace challenges

Personal Impact

• Develop practical, transferable skills and competencies
• Improve your effectiveness as an ER professional
• Better understand the future of ER
• Learn practical skills in workplace mediation
• Develop skills related to your career in HRM & ER

WHO SHOULD ATTEND?

This GLOMACS Advanced Certificate in Employee Relations (ER) training course is designed for those who already have experience and training in ER. It may also suit:

• Employee Relations (ER) Personnel
• Industrial Relations (IR) Personnel
• Union Delegates and Officials
• Human Resource Management (HRM) Professionals