Introduction
This Advanced Laboratory Supervision & Management (QC & Lab) training course equips laboratory supervisors, quality control professionals and laboratory managers with the advanced technical, managerial and leadership capabilities required to maintain reliable laboratory operations and deliver accurate analytical results. Effective laboratory management involves more than supervising testing activities. It requires maintaining analytical quality, managing technical resources, ensuring procedural compliance and developing competent laboratory teams. Participants will examine how to strengthen laboratory governance, improve operational efficiency and establish effective quality assurance and quality control practices. The course emphasises the integration of technical supervision, performance management and risk-based decision-making to maintain consistent laboratory standards, reliable testing processes and operational accountability.
The training course explores laboratory quality management systems, analytical method performance, measurement uncertainty, equipment management, laboratory safety and supervisory leadership. Participants will learn how to evaluate laboratory workflows, strengthen quality control procedures, manage technical personnel and address nonconforming test results. Particular attention is given to the application of ISO/IEC 17025 principles, method verification and validation, measurement traceability, internal quality audits and corrective action management. The course also examines laboratory information management systems, resource planning, operational performance indicators and continuous improvement. Through practical laboratory management scenarios and structured technical exercises, participants will develop effective approaches to improving analytical reliability, strengthening team performance and achieving sustainable laboratory operational excellence.
This GLOMACS Advanced Laboratory Supervision & Management (QC & Lab) training course will highlight:
- Strengthening laboratory supervision, leadership and operational accountability
- Applying laboratory quality management and ISO/IEC 17025 principles
- Improving analytical quality control and measurement reliability
- Managing laboratory equipment, personnel and technical resources
- Addressing nonconformities, laboratory risks and performance deficiencies
- Enhancing laboratory efficiency, digitalisation and continuous improvement
Objectives
By the end of this training course, participants will be able to:
- Apply advanced supervisory and management practices to laboratory operations.
- Evaluate laboratory quality systems and technical compliance requirements.
- Strengthen analytical quality control, method performance and data reliability.
- Manage laboratory personnel, equipment, resources and operational risks.
- Investigate nonconforming results and implement effective corrective actions.
- Develop performance improvement strategies for laboratory quality and efficiency.
Training Methodology
This training course combines expert-led technical presentations, laboratory management discussions, analytical quality exercises and structured problem-solving activities. Participants will examine laboratory operating procedures, quality control data, equipment records, performance indicators and nonconformity reports. Practical exercises will focus on interpreting analytical results, evaluating quality control trends, addressing laboratory management challenges and developing corrective actions. The methodology emphasises sound technical judgement, effective team supervision and the application of quality management principles to laboratory operations.
Organisational Impact
Organisations will benefit from:
- Greater reliability and consistency of laboratory test results
- Stronger laboratory quality management and technical compliance
- Improved utilisation of laboratory equipment and resources
- More effective supervision and development of laboratory personnel
- Reduced analytical errors, repeat testing and operational inefficiencies
- Stronger laboratory performance monitoring and continuous improvement
Personal Impact
Participants will develop:
- Greater confidence in laboratory supervision and technical leadership
- Stronger understanding of laboratory quality management requirements
- Improved ability to evaluate analytical performance and measurement quality
- Better capability in managing laboratory personnel and resources
- Greater competence in investigating quality failures and corrective actions
- Improved decision-making and laboratory performance management skills
Who should Attend?
This GLOMACS Advanced Laboratory Supervision & Management (QC & Lab) training course is specifically designed for experienced professionals directly responsible for supervising laboratory activities, maintaining analytical quality and managing laboratory operations, including:
- Laboratory Managers and Supervisors
- Quality Control Laboratory Managers
- Senior Laboratory Analysts and Chemists
- Laboratory Technical Supervisors
- Quality Assurance and Quality Control Supervisors
- Analytical Laboratory Team Leaders
- Laboratory Quality Managers
- Laboratory Operations Coordinators
- Laboratory Technical and Quality Officers
Advanced Laboratory Management and Supervisory Leadership
- Understanding laboratory management roles and responsibilities
- Establishing laboratory objectives and operational priorities
- Strengthening technical leadership and supervisory effectiveness
- Managing laboratory personnel, competencies and workloads
- Developing laboratory procedures and operational standards
- Measuring laboratory productivity and service performance
Laboratory Quality Management and Technical Compliance
- Applying ISO/IEC 17025 quality management principles
- Establishing laboratory quality policies and procedures
- Managing analytical methods, verification and validation
- Understanding measurement uncertainty and metrological traceability
- Maintaining laboratory documentation and technical records
- Conducting internal audits and evaluating compliance
Analytical Quality Control and Laboratory Data Reliability
- Establishing analytical quality control procedures
- Applying statistical quality control and control charts
- Evaluating accuracy, precision and measurement variability
- Managing reference materials and calibration requirements
- Investigating out-of-specification and nonconforming results
- Ensuring data integrity, traceability and result verification
Laboratory Resources, Equipment and Risk Management
- Planning laboratory resources, workloads and testing capacity
- Managing equipment qualification, calibration and maintenance
- Monitoring laboratory consumables, chemicals and inventory
- Identifying laboratory safety hazards and operational risks
- Investigating laboratory incidents and equipment failures
- Implementing corrective and preventive management actions
Laboratory Performance Improvement and Operational Excellence
- Developing laboratory KPIs and performance dashboards
- Improving sample management and laboratory turnaround times
- Applying laboratory information management systems (LIMS)
- Reducing analytical errors, repeat testing and process waste
- Managing quality improvement and technical team development
- Developing a laboratory operational excellence action plan
- Upon successful completion of this training course, a GLOMACS Certificate will be awarded to all delegates.
- Guided Learning Hours – In accordance with ISO 9001:2015–certified quality management standards, one Guided Learning Hour is awarded for every 60 minutes of attendance.
Endorsed Education Provider
