| Date | Venue | Fees | |
|---|---|---|---|
| 24 - 28 Aug 2026 | London - UK | $ 5,950 | |
| 14 - 18 Sep 2026 | Dubai - UAE | $ 5,950 | |
| 02 - 06 Nov 2026 | London - UK | $ 5,950 | |
| 30 Nov - 04 Dec 2026 | Dubai - UAE | $ 5,950 | |
| 01 - 05 Feb 2027 | Dubai - UAE | $ 5,950 | |
| 03 - 07 May 2027 | London - UK | $ 5,950 | |
| 21 - 25 Jun 2027 | Online | $ 4,950 | |
| 21 - 25 Jun 2027 | Riyadh - Saudi Arabia | $ 5,950 | |
| 23 - 27 Aug 2027 | London - UK | $ 5,950 | |
| 13 - 17 Sep 2027 | Dubai - UAE | $ 5,950 | |
| 01 - 05 Nov 2027 | London - UK | $ 5,950 | |
| 29 Nov - 03 Dec 2027 | Dubai - UAE | $ 5,950 |
Introduction
This Certified Employee Performance Management Professional training course provides an in-depth and strategic exploration of how performance management systems can be leveraged to drive organisational excellence, employee engagement, and business transformation. As organisations face increasing pressure to achieve productivity gains while fostering a culture of innovation and accountability, performance management must evolve into a forward-looking, evidence-based capability.
Participants will gain expertise in designing and executing high-impact performance management systems that are aligned with strategic goals, built on behavioural insights, and enabled by effective communication and data analytics.
This GLOMACS Certified Employee Performance Management Professional training course will highlight:
- The strategic role of performance management in organisational growth and transformation
- Techniques to set SMART objectives aligned with organisational KPIs
- Methods to conduct meaningful appraisals and feedback sessions
- Approaches for addressing underperformance constructively and lawfully
- Best practices for linking performance with learning, career progression, and retention
Objectives
Participants will be able to:
- Understand the full cycle and principles of performance management
- Design tailored, evidence-based performance management systems aligned to organisational strategy
- Develop effective performance indicators and appraisal tools
- Use coaching and behavioural models to enhance feedback conversations
- Evaluate and interpret performance data for talent and organisational decisions
- Implement transparent, equitable reward systems linked to outcomes and behaviours
- Support career development through performance insights and succession planning
Training Methodology
The Certified Employee Performance Management Professional training course is delivered through a mix of expert-led input, facilitated peer discussion, real-world case analysis, and structured practical exercises. Emphasis is placed on building strategic insight, communication skills, and implementation confidence. Participants will engage with frameworks, tools, and scenarios drawn from diverse organisational contexts.
Organisational Impact
Organisations will benefit from:
- Stronger alignment between business objectives and individual performance contributions
- Improved employee engagement and reduced turnover
- A consistent and accountable culture of performance and recognition
- Reduced legal and reputational risk through ethical and evidence-based practices
- Enhanced leadership capability in managing performance, potential, and productivity
- Increased agility in identifying and developing high-potential talent
Personal Impact
Participants will:
- Gain confidence in managing complex and sensitive performance discussions
- Strengthen their capability to implement fair, structured performance systems
- Apply coaching and feedback tools for performance growth
- Understand performance documentation for legal compliance and fairness
- Use performance data to inform decision-making in recruitment, promotion, and retention
- Enhance their leadership profile and impact in talent management roles
Who should Attend?
This GLOMACS Certified Employee Performance Management Professional training course is ideal for professionals responsible for managing and improving employee performance, including:
- HR Managers, HR Business Partners, and Performance Management Specialists
- Organisational Development and Learning & Development Leaders
- Line Managers and Team Leaders involved in people development
- Talent Management and Workforce Planning Professionals
- Public Sector or Non-Profit Leaders managing performance with accountability frameworks
Foundations of Performance Management
- Understanding performance management in strategic HRM
- Components and stages of the performance cycle
- Principles of goal setting and KPIs
- Legal and ethical considerations
- Introduction to SMART objectives
- Stakeholder roles in performance management
- Barriers to effective performance systems and how to overcome them
- Establishing a culture of continuous feedback
Planning and Setting Expectations
- Aligning performance goals with organisational strategy
- Developing competency-based objectives
- Framing expectations for performance and values-based behaviours
- Collaborative performance planning
- Performance agreements and goal cascading
- Integrating behavioural expectations
- Linking individual goals to team objectives
- Tools for performance planning documentation
Monitoring, Coaching, and Feedback
- The role of continuous feedback
- Coaching models for performance enhancement
- Documentation and monitoring tools
- Optimising performance check-ins: frequency, tone, and focus
- Constructive performance conversations
- Avoiding bias in performance discussions
- Developing employee accountability
- Overcoming resistance to feedback
Evaluation and Appraisal Techniques
- Performance appraisal frameworks
- Rating scales and assessment methods
- 360-degree feedback systems
- Legal risks and fairness in evaluations
- Addressing performance gaps
- Dealing with underperformance
- Linking appraisal outcomes to development pathways
- Data interpretation for HR reporting
Linking Performance to Rewards and Career Growth
- Strategic reward and recognition policies
- Performance-based career development planning
- Incentives and non-financial rewards
- Succession planning integration
- High-potential identification and development
- Recognition best practices
- Retention through performance engagement
- Differentiating performance levels fairly and transparently
- Upon successful completion of the classroom-based training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
- Upon successful completion of the online training course, a GLOMACS Certificate will be awarded to all delegates. Guided Learning Hours – In accordance with ISO 9001:2015–certified quality management standards, one Guided Learning Hour is awarded for every 60 minutes of attendance.
- The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Endorsed Education Provider
