Certified Employee Performance Management Professional

Introduction

This Certified Employee Performance Management Professional training course provides an in-depth and strategic exploration of how performance management systems can be leveraged to drive organisational excellence, employee engagement, and business transformation. As organisations face increasing pressure to achieve productivity gains while fostering a culture of innovation and accountability, performance management must evolve into a forward-looking, evidence-based capability.

Participants will gain expertise in designing and executing high-impact performance management systems that are aligned with strategic goals, built on behavioural insights, and enabled by effective communication and data analytics.

This GLOMACS Certified Employee Performance Management Professional training course will highlight:

• The strategic role of performance management in organisational growth and transformation
• Techniques to set SMART objectives aligned with organisational KPIs
• Methods to conduct meaningful appraisals and feedback sessions
• Approaches for addressing underperformance constructively and lawfully
• Best practices for linking performance with learning, career progression, and retention

Objectives

Participants will be able to:

• Understand the full cycle and principles of performance management
• Design tailored, evidence-based performance management systems aligned to organisational strategy
• Develop effective performance indicators and appraisal tools
• Use coaching and behavioural models to enhance feedback conversations
• Evaluate and interpret performance data for talent and organisational decisions
• Implement transparent, equitable reward systems linked to outcomes and behaviours
• Support career development through performance insights and succession planning

Training Methodology

The Certified Employee Performance Management Professional training course is delivered through a mix of expert-led input, facilitated peer discussion, real-world case analysis, and structured practical exercises. Emphasis is placed on building strategic insight, communication skills, and implementation confidence. Participants will engage with frameworks, tools, and scenarios drawn from diverse organisational contexts.

Organisational Impact

Organisations will benefit from:

• Stronger alignment between business objectives and individual performance contributions
• Improved employee engagement and reduced turnover
• A consistent and accountable culture of performance and recognition
• Reduced legal and reputational risk through ethical and evidence-based practices
• Enhanced leadership capability in managing performance, potential, and productivity
• Increased agility in identifying and developing high-potential talent

Personal Impact

Participants will:

• Gain confidence in managing complex and sensitive performance discussions
• Strengthen their capability to implement fair, structured performance systems
• Apply coaching and feedback tools for performance growth
• Understand performance documentation for legal compliance and fairness
• Use performance data to inform decision-making in recruitment, promotion, and retention
• Enhance their leadership profile and impact in talent management roles