Control Room Management

An Interactive 5-Day Training Course

Control Room Management

Enhancing Operational Control, Decision-Making, and
Risk Management in High-Reliability Environments

NASBA
Online Schedule
Date Venue Fees
26 - 30 Jan 2026 Online $ 3,950
25 - 29 Jan 2027 Online $ 3,950

Introduction

This Control Room Management training course is designed to strengthen the operational, supervisory, and decision-making capabilities of professionals responsible for managing control room environments in safety-critical and high-reliability operations. Control rooms play a central role in monitoring processes, responding to abnormal situations, and maintaining operational stability across industries such as oil and gas, power generation, utilities, manufacturing, and infrastructure.

Participants will explore best practices in control room organisation, human factors, alarm management, shift handover, incident response, and performance monitoring. The GLOMACS training course focuses on how control room leaders can reduce operational risk, improve response effectiveness, and support safe, compliant operations.

  • Roles and responsibilities of control room leadership
  • Human factors and situational awareness
  • Alarm management and communication discipline
  • Decision-making during abnormal and emergency conditions
  • Improving control room performance and resilience

Objectives

At the end of this training course, you will learn to:

  • Understand best practices for effective control room management
  • Strengthen situational awareness and decision-making
  • Apply human factors principles to reduce errors
  • Improve alarm handling and shift handover
  • Lead control room teams for safe operations

Training Methodology

This training course uses structured presentations, operational frameworks, facilitated discussions, scenario analysis, and guided reflection to strengthen control room leadership and operational effectiveness.

Organisational Impact

This training course will help organisations:

  • Improve operational reliability and control room performance
  • Reduce incidents linked to human error
  • Strengthen safety and compliance outcomes
  • Enhance coordination between field and control room teams
  • Improve incident response effectiveness
  • Reinforce a strong safety culture

Personal Impact

Participants will gain:

  • Increased confidence in control room leadership
  • Improved communication and decision-making skills
  • Better management of abnormal situations
  • Enhanced situational awareness
  • Stronger understanding of human factors
  • Practical tools for operational excellence

Who should Attend?

This GLOMACS Control Room Management training course is ideal for professionals involved in control room operations, including:

  • Control Room Supervisors and Shift Leaders
  • Operations and Production Supervisors
  • Panel and Senior Operators
  • Process and Operations Engineers
  • HSE Professionals
  • Managers in safety-critical operations
Course Outline
Day 1

Fundamentals of Control Room Management

  • Role of control rooms in modern operations
  • Control room leadership responsibilities
  • Safety-critical operations overview
  • Control room organisation and discipline
  • Field and control room interfaces
  • Performance standards and expectations
Day 2

Human Factors and Situational Awareness

  • Human factors principles
  • Workload and fatigue management
  • Situational awareness development
  • Error prevention strategies
  • Managing distractions
  • Supporting operator performance
Day 3

Alarm Management and Communication

  • Alarm management principles
  • Alarm prioritisation and rationalisation
  • Effective communication protocols
  • Information flow during operations
  • Shift handover best practices
  • Control room coordination
Day 4

Decision-Making and Incident Response

  • Decision-making models
  • Managing abnormal operations
  • Incident escalation and leadership
  • Emergency coordination
  • Learning from incidents
  • Maintaining control under pressure
Day 5

Performance Improvement and Resilience

  • Monitoring control room KPIs
  • Continuous improvement approaches
  • Integrating safety and efficiency
  • Leadership behaviours
  • Operational resilience strategies
  • Personal action planning
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers

Endorsed Education Provider

NASBA
Options & Brochure
Related Courses
Frequently Asked Question
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.
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