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Course Schedule
Classroom Sessions:
Date Venue Fees
22 - 26 Apr 2024 Dubai - UAE $5,950
17 - 21 Jun 2024 Kigali - Rwanda $5,950
26 - 30 Aug 2024 Dubai - UAE $5,950
18 - 22 Nov 2024 London - UK $5,950
21 - 25 Apr 2025 Dubai - UAE $5,950
Online Sessions:

22 - 26 Apr 2024 Online $3,950
18 - 22 Nov 2024 Online $3,950
21 - 25 Apr 2025 Online $3,950
Course Description


This Corporate Social Responsibility (CSR) in the Oil & Gas Industry training course addresses the raft of issues that face companies in the hydrocarbon industries. The global focus on climate change has cast the oil and gas industry as a problem sector. Disasters, oil-spills and financial irregularities have all fed high-profile news stories that fuel public distrust and protest. Communities that rejoiced in the discovery of oil have sometimes grown disenchanted with the reality of its extraction and the infrastructure that grows to support it.

While some companies and host governments have handled matters deftly and with great strategic insight, this has not always been the case. This training course will give you the skills to identify, monitor and manage issues that affect your organisation, map stakeholder interests and maintain positive stakeholder relationships within the framework of corporate policy and strategy.

This GLOMACS training course will highlight:

  • The development of a strategic approach to Corporate Social Responsibility
  • The tools to identify, track and manage issues
  • Stakeholder identification and mapping
  • Risk and crisis management approaches and tools
  • Evaluation and analysis tools


This GLOMACS training course will focus on the practical and theoretical aspects of risk, reputation and stakeholder management and Corporate Social Responsibility.

At the end of this Corporate Social Responsibility (CSR) in the Oil & Gas Industry training course, you will have learned to:

  • Conduct a reputational and communications audit
  • Identify issues that impact your business and plan to monitor and manage them
  • Develop a risk and crisis management plan
  • Write a brand and reputation management strategy
  • Develop a Corporate Social Responsibility Action Plan

Training Methodology

This training course uses a range of proven adult learning techniques to ensure maximum understanding and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead discussion sessions and practical activities. Case studies – many on video – will be used throughout the training course.

There will also be many practical sessions where participants have the opportunity to practice and experience course related activities. Practical and fun exercises, short video presentations, small group work and feedback will be used to facilitate learning.

Organisational Impact

Building your reputation and maintaining good relations with your publics and stakeholders is important to achieving corporate objectives. This GLOMACS Corporate Social Responsibility (CSR) in the Oil & Gas Industry training course will:

  • Help build future scenarios that enhance the reputation and impact of the organisation
  • Improve communication with key Stakeholders
  • Increase the coherence and impact of corporate philanthropy
  • Positively influence key Stakeholders
  • Develop a crisis avoidance and management approach

Personal Impact

By attending this training course, participants will develop:

  • A detailed understanding of Corporate Social Responsibility
  • Practical Skills for issue management
  • Effective stakeholder communication Skills
  • Improved crisis planning skills
  • An increased in techniques


This GLOMACS Corporate Social Responsibility (CSR) in the Oil & Gas Industry training course is suitable for a wide range of professionals but will greatly benefit:

  • Corporate Social Responsibility (CSR) Specialists
  • Communications Professionals
  • PR and Corporate Affairs Professionals
  • Marketing Professionals
  • Corporate Strategists and Planners
  • Project and Programme Managers


Course Outline


The Dimensions of Reputation

  • Setting the Stage – The Global Issues Facing the Oil and Gas Industry
  • Conducting a Reputational Audit
  • Brand and Brand Building
  • Tools for Analysing Reputation
  • Stakeholder Identification and Mapping
  • The Role of Corporate Social Responsibility (CSR) in Building Reputation


Issues Identification, Monitoring and Management

  • Identifying the Issues that Might Impact Your Organisation
  • Issue Monitoring and Tracking
  • Scenario Planning
  • An Issue Management Framework and Issue ‘Owners’
  • Using Issue Management Tools to Identify Corporate Social Responsibility (CSR) Opportunities


Developing a Risk and Crisis Management Plan

  • Crisis Incubation
  • Risk Assessment
  • Media Crisis Management Plan
  • Business Continuity Planning
  • Scenario Development and Media Crisis Role Play
  • Using Corporate Social Responsibility (CSR) in a Crisis


Brand and Reputation Management Strategy

  • The Key Drivers of Reputation
  • Stakeholder Views of Your Organisation
  • Sentiment Mining
  • Corporate Social Responsibility (CSR) Hot Issues
  • Incorporating Corporate Social Responsibility (CSR) into Your Brand Strategy
  • Developing Your Strategy


Corporate Social Responsibility (CSR) Action Plan

  • Consolidating Your Issue and Risk Lists
  • Matching Opportunities to Your Corporate Priorities
  • Community Programmes
  • Thought Leadership
  • Awards and Accolades
  • Developing Your Action Plan
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With



Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

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Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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