Crisis Management Masterclass

An Interactive 5-Day Training Course

Crisis Management Masterclass

Commanding Disaster Prevention, Recovery and Business Continuity

NASBA
Classroom Schedule
Date Venue Fees
15 - 19 Dec 2025 Paris $ 5,950
17 - 21 Aug 2026 London $ 5,950
14 - 18 Dec 2026 Paris $ 5,950

Introduction

This Crisis Management training course offers participants the basics in identifying, preventing, and controlling crises and helps understand the importance and challenges faced when addressing Crisis Management, which is vital for the safety and security of human life, revenues and reputation. During this training course, Crisis Management activities from preparation to training and compliance are covered, various stages of a crisis are discussed, Crisis Management functional structure, roles & responsibilities and procedures are also discussed.

This training course emphasizes the importance of communication and making instant and effective decisions at the different stages of the Crisis: pre-crisis, crisis, and post-crisis, including the assessment and identification of the most common weaknesses found to adjust and improve. The training course concludes by elaborating on the distinction between Crisis Management and Risk Management which are often confused.

This GLOMACS training course in Crisis Management Masterclass will highlight:

  • What is Crisis Management
  • Types of Crisis
  • Business Continuity Planning (BCP) & Crisis Management
  • Stages of a Crisis & Crisis Management Process Steps
  • The Crisis Management Team & The Crisis Communications Team
  • The Crisis Management Plan
  • The Crisis Management Command Centre
  • Exercising the Crisis Management Plan
  • Crisis Management vs Risk Management

Objectives

At the end of this training course, you will learn to:

  • Understand the definitions of critical terms of Crises & Crisis Management
  • Explore the different stages of a Crisis
  • Identify the Crisis Management process Steps
  • Define the Roles & Responsibilities of The Crisis Management Team
  • Develop a Comprehensive Crisis Management Plan
  • Learn how to set up a Crisis Management Command Centre
  • Create a Crisis Management Checklist
  • Distinguish between Crisis Management and Risk Management

Who should Attend?

This GLOMACS training course in Crisis Management Masterclass is suitable for a wide range of professionals but will greatly benefit:

  • Risk / Compliance Management Functions
  • Internal Audit Functions
  • Internal Control Functions
  • Security / Safety / Facility Management Functions
  • Governing Body & CEO Level
  • Executive Management and Directors
  • Senior Management and Middle Management
  • It also targets senior management levels up to the CEO and Governing Body level involved in the Executive Management Team for Crisis Management.
Course Outline
Day 1

Introduction to Crisis Management

  • What is a Crisis, What is Crisis Management
  • Why we Need Crisis Management
  • Types of Crises
  • Non Physical Damage Crises
  • Physical Damage Crises
  • Business Continuity Plan (BCP)
  • Prevention Plan
  • Emergency Response Plan
  • Business Resumption Plan
  • Crisis Management fit within BCP
Day 2

Crisis Management Process

  • Stages of a Crisis
  • The Pre-Crisis Stage
  • The Acute-Crisis Stage
  • The Post-Crisis Stage
  • Crisis Management Steps
Day 3

Crisis Management Structure

  • The Executive Management Team (EMT)
  • EMT Roles during Crisis Stages
  • The Crisis Management Team (CMT)
  • CMT Roles and Responsibilities
  • Exercising the CMT
Day 4

Crisis Management Structure

  • The Crisis Communications Team
  • The Crisis Communications Policy
  • The Crisis Management Plan (CMP)
  • The Crisis Management Command Center
  • Crisis Management Checklist
Day 5

Exercising the Crisis Management Plan

  • Exercising the Crisis Management Plan
  • Objectives of The Exercise
  • Planning the Exercise
  • Performing the Exercise
  • Evaluating the Exercise
  • Updating the Crisis Management Plan
  • Crisis Management vs. Risk Management
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Courses
Frequently Asked Question
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.
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