Employee Relationship Specialist

A HRCI Pre-Approved Training Course

Employee Relationship Specialist

Managing Effectively the Relationship between your Organisation and your People

HRCI NASBA
Classroom Schedule
Date Venue Fees
01 - 05 Dec 2025 Barcelona $ 5,950
08 - 12 Jun 2026 Geneva $ 5,950
30 Nov - 04 Dec 2026 Barcelona $ 5,950

Introduction

The GLOMACS Employee Relationship Specialist training course is designed to equip HR professionals with the essential skills and knowledge needed to excel in fostering positive employee relations within organizations. This training course aims to prepare delegates for a pivotal role in promoting a healthy and productive workplace environment.

Throughout this training course, delegates will delve into various aspects of employee relations, focusing on strategies to enhance engagement, manage conflicts effectively, and support employee development. Delegates will gain insights into the importance of building trust, fostering open communication, and aligning organizational goals with employee needs.

Objectives

At the end of this Employee Relationship Specialist training course, delegates will be able to:

  • Understand the role and responsibilities of an Employee Relationship Specialist (ERS).
  • Develop skills in building and maintaining positive employee relations.
  • Learn effective strategies for employee engagement and motivation.
  • Acquire techniques for conflict resolution and mediation in the workplace.
  • Gain knowledge in performance management, feedback delivery, and employee development.
  • Explore legal considerations and compliance requirements related to employee relations.

Training Methodology

Our training methodology for the Employee Relationship Specialist training course is designed to be interactive, practical, and comprehensive, ensuring that delegates not only understand theoretical concepts but also gain practical skills that can be immediately applied in their roles. Here’s an overview of our approach like, Interactive Lectures and Discussions and Real-World Scenarios, Role-Playing and Simulations, Group Activities and Projects, Workshops and Practical Exercises, Self-Assessments and Reflection, Evaluation and Feedback.

Organisational Impact

The training course will have a following significant impact on your organizations,

  • Improved Employee Engagement: This training equips specialists with skills to foster positive relationships, enhance communication, and address employee concerns effectively. This can lead to higher levels of employee satisfaction, motivation, and commitment.
  • Enhanced Conflict Resolution: Specialists learn effective conflict resolution strategies, reducing workplace tensions and promoting a harmonious work environment. This can result in improved teamwork, collaboration, and productivity.
  • Stronger Organizational Culture: By promoting fairness, transparency, and inclusivity, specialists contribute to a positive organizational culture. This can attract top talent, reduce turnover, and strengthen employer branding.
  • Compliance and Risk Management: The Employee Relations Specialist training covers legal requirements and compliance in employee relations. Specialists can mitigate legal risks, ensure fair treatment of employees, and uphold ethical standards.
  • Increased Productivity and Performance: With improved employee relations, organizations experience higher productivity levels and improved performance outcomes. Specialists support employee development, provide constructive feedback, and align goals with organizational objectives.

Personal Impact

The Employee Relationship Specialist training course will have a profound personal impact on individuals as follows:

  • Enhanced Skill Set: This training equips delegates with a diverse range of skills including communication, conflict resolution, negotiation, and emotional intelligence. These skills are valuable not only in professional settings but also in personal interactions and relationships.
  • Career Advancement: Acquiring specialized knowledge and expertise in employee relations can open doors to new career opportunities within HR departments, consulting firms, or as independent specialists. It may lead to promotions or expanded responsibilities within current roles.
  • Increased Confidence: Mastering techniques for handling employee relations issues, such as conflict resolution and performance management, can boost confidence in dealing with challenging situations at work and beyond.
  • Professional Credibility: Completion of such a specialized training enhances professional credibility, demonstrates a commitment to ongoing professional development and gives delegates a competitive advantage over their peers.
  • Job Satisfaction: Being equipped to positively impacting workplace culture, employee morale, and organizational success can contribute to job satisfaction and a sense of fulfillment in one's career.
  • Personal Growth: The Employee Relations Specialist training encourages self-awareness, reflection, and continuous improvement. It fosters a deeper understanding of human behavior, interpersonal dynamics, and organizational dynamics, which can enrich personal growth and development.
  • Networking Opportunities: Participation in this training program includes networking with peers, which can lead to valuable connections and exchange of ideas.
  • Adaptability and Resilience: Learning effective change management strategies and how to navigate organizational challenges builds resilience and adaptability, valuable traits in today's dynamic work environment.

Who should Attend?

The GLOMACS Employee Relationship Specialist training course is ideally suited for individuals who are directly involved in managing and improving employee relations within organizations. This includes:

  • HR Professionals: HR Managers, HR Generalists, and HR Specialists who handle employee relations responsibilities within their organizations.
  • Employee Relations Managers: Individuals who specifically focus on employee relations, conflict resolution, and fostering positive workplace culture.
  • Supervisors and Team Leaders: Managers and team leaders who oversee teams and are responsible for maintaining effective communication, resolving conflicts, and promoting employee engagement.
  • Consultants: HR Consultants and Organizational Development Consultants who provide advice and support to organizations on employee relations strategies.
  • Legal and Compliance Officers: Professionals responsible for ensuring that employee relations practices comply with labor laws, regulations, and organizational policies.
  • Anyone Interested in HR Career: Individuals aspiring to enter the field of HR or those looking to specialize in employee relations as part of their career development.
  • Executives and Business Leaders: Senior executives and business leaders who recognize the importance of fostering positive employee relations and want to understand best practices in this area.
  • Anyone Involved in Organizational Development: Professionals involved in organizational development, change management, and employee engagement initiatives.
Course Outline
Day 1

Introduction to Employee Relationship Specialist Role

  • Overview of Employee Relationship Specialist (ERS) Role and Responsibilities
  • Importance of Positive Employee Relations in Organizations
  • Skills and Competencies Required for ERS
  • Building Trust and Credibility as an ERS
  • Ethical Considerations in Employee Relations
  • Examining Successful ERS Practices
Day 2

Employee Engagement Strategies

  • Understanding Employee Engagement: Concepts and Benefits
  • Developing an Employee Engagement Strategy
  • Tools and Techniques for Measuring Employee Engagement
  • Communication Skills for Effective Employee Engagement
  • Designing Employee Recognition Programs
  • Creating an Engagement Plan
Day 3

Conflict Resolution and Mediation

  • Understanding Workplace Conflict: Causes and Impact
  • Conflict Resolution Styles and Approaches
  • Mediation Techniques for ERS
  • Role of Emotional Intelligence in Conflict Resolution
  • Handling Difficult Conversations
  • Practicing Mediation Scenarios
Day 4

Performance Management and Employee Development

  • Performance Management Fundamentals
  • Providing Constructive Feedback
  • Coaching and Mentoring Skills for ERS
  • Career Development and Succession Planning
  • Tools and Resources for Employee Development
  • Implementing Effective Performance Management
Day 5

Legal Aspects and Compliance in Employee Relations

  • Employment Law Essentials for ERS
  • Managing Employee Relations within Legal Frameworks
  • Diversity, Equity, Inclusion, and Belonging (DEIB) in Employee Relations
  • Workplace Investigations: Processes and Best Practices
  • Ethical Decision Making in Employee Relations
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Providers and Associations

Endorsed Education Provider

HRCI
NASBA

Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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