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Introduction
This training course provides a comprehensive and forward-looking overview of modern Human Resource Management, Human Resource Development, and Personnel Management. It examines how HR can deliver value at both strategic and operational levels by supporting management, developing employees, and enabling organisational change.
The training course explores the evolution of HR from a traditional administrative and control-based function to a facilitative, business-focused partner that supports productivity, commitment, and performance. Participants will gain a strong grounding in core HR practices—such as resourcing, reward, performance management, employee relations, learning, and workforce planning—while also developing insight into emerging HR roles, systems, and future trends.
The training course emphasises practical application, equipping participants with tools, frameworks, and skills to operate confidently in a modern HR environment and to work effectively with line management in delivering people-centred organisational success.
Objectives
By the end of this training course, participants will be able to:
Understand the development and evolution of Human Resource Management, Human Resource Development, and Personnel Management
Explain the strategic and operational roles of the modern HR function
Apply Strategic HRM approaches aligned to organisational and socio-economic trends
Demonstrate effective approaches to employee resourcing, recruitment, selection, and reward
Support and improve performance management in diverse and multi-cultural environments
Work effectively with line managers to enhance productivity, motivation, and commitment
Identify, support, and manage employee issues and workplace challenges
Design and evaluate learning, training, and development interventions
Apply HR planning, ethics, and professional standards to people management decisions
Prepare for future HR roles, structures, and emerging technologies
Training Methodology
The training methodology is designed to encourage high levels of participation and practical learning. Concepts, models, and theories are introduced through engaging presentations and then explored through:
Facilitated discussions
Small group work and exercises
Case studies and problem-solving activities
Role-plays and simulations
Practical HR scenarios and skills practice
Reflection and personal action planning
Participants are encouraged to test ideas, share experiences, and consider how learning can be transferred effectively to their own organisational context.
Organisational Impact
Organisations whose employees attend this training course can expect benefits including:
A more effective and strategically aligned HR function
Improved support for managers in managing people and performance
Better recruitment, selection, and assessment outcomes
Increased employee motivation, engagement, and retention
More effective identification and management of poor performance
Stronger alignment between HR practices and business objectives
Enhanced ethical standards and professionalism in people management
Better value for money from HR activities and systems
Personal Impact
Participants will personally benefit by:
Developing a strong, modern understanding of HR and people management practice
Increasing confidence, competence, and professional credibility
Gaining a clearer strategic overview of the HR function
Enhancing skills in recruitment, performance management, and employee support
Improving the ability to design and evaluate learning and development initiatives
Increasing self-awareness, reflective practice, and professional judgement
Strengthening working relationships with managers and employees
Who should Attend?
This training course is suitable for:
HR professionals and practitioners at junior to middle levels
Personnel, HRD, Learning & Development, and Training professionals
Line managers with people management responsibilities
Fast-track or emerging managers requiring a solid HR foundation
Individuals new to HR or transitioning into HR roles
Professionals seeking to update or broaden their HR knowledge and skills
Course Outline
Day 1
The Role of HR in the Modern Organisation
Introduction to Human Resource Management
HRM and Personnel Management: similarities and
differences
The evolution of HR and changing
organisational expectations
Strategic HRM and integrated HR strategies
HR structures, specialisms, and systems
The role of HR, line managers, and HR Business
Partners
Professional standards, qualifications, and
core HR competencies
Day 2
HR Administration, Systems & Performance Management
HR administration and business support
Monitoring, reporting, and HR metrics
HR databases, cloud-based systems, and
enterprise platforms
Security and confidentiality of employee
records
Absence management and employee data
governance
Performance management frameworks
Appraisals, feedback systems, and 360°
feedback
Managing under-performance and difficult
performance conversations
Day 3
Resourcing, Recruitment & Employee Reward
Workforce planning and resourcing strategies
Recruitment roles of HR and line management
Social media and modern recruitment approaches
Competency-based assessment and structured
interviewing
Selection tools, assessment centres, aptitude
testing, and psychometrics
Induction and onboarding and the psychological
contract
Retention strategies and employee engagement
Pay, reward, compensation, benefits, and total
reward concepts including communication
Day 4
Employee Support, Learning & Development
Identifying and managing employee problems
Employee assistance and well-being programmes
Equality, diversity, dignity at work, and
inclusion
Bullying, harassment, grievance handling, and
investigations
Workplace mediation and conflict resolution
How adults learn and learning styles
Training needs analysis and development
planning
The role of HR and line managers in learning
and development and Organisational learning models
Day 5
HR Planning, Ethics & The Future of HR
Human resource planning and talent pipelines
Career development and succession planning
HR ethics, professional conduct, and
governance
Continuing Professional Development (CPD)
Emerging HR models and future HR roles
Enterprise systems, digitalisation, and AI in
HR
Transitioning HR practices and managing change
Certificates
On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.
Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
GLOMACS offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. The flexibility ensures that learning fits your schedule and preferences.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.
