An Interactive 5-Day Training Course
Improving Police and Community Relations
Managing Relationships between
Communities and Police Forces
Classroom Sessions:
| Date | Venue | Fees | |
|---|---|---|---|
| 14 - 18 Jul 2025 | Dubai - UAE | $5,950 | |
| 01 - 05 Dec 2025 | Dubai - UAE | $5,950 |
INTRODUCTION
Successful partnerships between police and community members are built on trust and successful communication and engagement. This Police and Community Relations training course aims to provide law-enforcement personnel with hands-on knowledge on how to communicate best and work with communities through trust, empathy, and collaboration.
This training course will focus on managing community stakeholders, enhancing (soft) communication skills, and preventing conflict whenever possible.
This GLOMACS training course will highlight:
- The reasons why working with communities is essential
- Different approaches to community engagement
- How developing your soft skills can help you convey messages that resonate
Objectives
This Police and Community Relations training course intends to provide its participants with fundamental knowledge of what Community Relations Management is and how to effectively apply it in a law-enforcement context.
At the end of this training course, you will learn to:
- Better understand the role of police officers in managing community relations
- Develop meaningful stakeholder engagement techniques
- Learn how to communicate clearly and with empathy
Training Methodology
Participants will perfect the required skills to develop and implement Community engagement plans through a wide range of instructional methods, including examining various case studies, reviewing published studies, group discussions with maximum delegate participation covering current situations and practices, and finally, lecturing by an experienced practitioner.
Organisational Impact
Organisations will gain:
- A workforce able to effectively engage and work with community members
- Increased trust and legitimacy via the application of methods and concepts learned during the course
- Stronger relationships with the communities which will likely contribute to a sense of cooperation and well-being for both community members and law enforcement officers
Personal Impact
Delegates will personally gain:
- In-depth knowledge of Community Relations
- The ability to convey messages effectively
- Increased skillsets in stakeholder management
- Increased recognition by community stakeholders as a collaborative partner
WHO SHOULD ATTEND?
This GLOMACS training course is suitable for a wide range of professionals at all levels of organisations who want to develop new knowledge and skills to succeed in a rapidly evolving environment but will greatly benefit:
- Community liaison officers
- Members of the police force (blue collars)
- Senior management in the police bodies wanting to make a difference in their community relations
DAY 1
The Communities We Operate In
- What is Community engagement?
- Defining the community involvement mission
- Identifying key stakeholders
- Stakeholder expectations of police
- Assessing impacts and pre-empting risks
- Reputational impact
DAY 2
Practical Steps for Community Engagement
- Developing engagement programmes
- Engagement techniques
- Supporting communities
- Building trust and establishing legitimacy
DAY 3
Communication Essentials
- Exploring the soft skills
- Communication styles
- Top tips for better communicating
- Conflict resolution techniques
DAY 4
Public Speaking
- Exploring the tone of voice
- The use of body language and non-verbal communication
- Connecting so your audience will listen
- Structuring the message
DAY 5
Meetings and Feedback
- Organising meetings within the force
- Meetings with community leaders
- Giving and receiving feedback
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Endorsed Education Provider
GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
In Association With
Oxford Management Centre
A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.
Dubai - UAE
P. O. Box
74653
Tel: +971 (04) 425 0700
Fax: +971 (04) 425 0701
Tax Registration Number: 100270246000003
GLOMACS Training & Consultancy
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