Managing in today's dynamic world presents itself with many challenges not faced before. The role of the manager has changed both dynamically and behaviorally as the world is under gone changes in approaches, styles, innovation and technology. The ability of today's manager to rapidly change and adapt to develop new skills and insights is paramount to operational success.

On this highly interactive, practical and thought provoking training course delegates will be equipped with all the necessary skills, tools and practical techniques to succeed in today's changing workplace. The course will focus on some prime areas required including building effective and strong relationships, dealing with issues and conflicts in a proactive why, learning about advanced rapid problem solving and decision making techniques, opening creativity and innovation in yourself and others as well as effective time management delegation skills and motivating others to succeed.

This training course will highlight:

• The changing aspect of Management and what fundamental skills are needed in today's world
• How to use advanced interpersonal skills to build rapport and strong relationships
• Agile and rapid problem solving and decision-making techniques
• The utilization of powerful creativity and innovation models and application
• How to get the best out of others and overcoming conflict and negativity in the workplace
• The key components to achieve Management Excellence

At the end of this training course, you will learn to:

• Demonstrate strong management behaviors
• Adapt to rapid changing situations to the benefit of all
• Delegate resources effectively and efficiently
• Motivate and open creativity and innovation with your team
• Develop key skills and techniques for Management Excellence

Participants to this training course will receive a thorough training on the subjects covered by the seminar outline with the Tutor utilizing a variety of proven adult learning teaching and facilitation techniques.  Training methodology includes highly interactive sessions, with a combination of presentation, group discussions, practical exercises, assessments, as well as relevant, targeted videos to enhance the learning experience.

By allocating personnel to the course the organization will benefit through:

• Highly motivated managers able to raise performance standards and morale of their staff and colleagues
• Improved managers with leadership and management skills
• Greater idea generation, innovation and creativity of the Manager and their teams
• Improved inter-team working
• Greater conflict resolution requiring less HR intervention
• Excellent Managers able to maximize performance of the organization.

As a direct result of attending this training course, you will:

• Be able to improve individual and team performances
• Have the increased skills and techniques to build trust and rapport with others
• Be able to establish clear and concise goals for the organization, department and employees
• Gain techniques to rapidly problem solving and become more agile in the workplace
• Maximize the creativity and innovation of yourself and others
• Develop yourself to provide Management excellence in the organization

This training course has been developed for Management professionals of all disciplines and levels in the organization. This course is suitable to a wide range of management professionals but will greatly benefit:

• Senior Management
• Middle Management
• Newly promoted Managers undertaking high-level roles

DAY 1

The Art of Management: Management Excellence

• New Approaches to Management in the Modern Workplace
• Managing or Leading: the synergy revealed
• Leveraging Management Power Bases
• Key Characteristics of Successful Managers: Personality Profile Psychometric
• Inspiring Change and Innovation
• Achieving Management Excellence

DAY 2

Key Interpersonal Skills for Harmonious Relationships

• The importance of relationship building
• Advanced Interpersonal techniques for relationship building
• Building rapport and trust with others
• Conflict management: overcoming situations with emotional connections
• Handling negativity and disruptive people in the workplace
• Behavioral Influence and Persuasion techniques

DAY 3

Problem Solving and Igniting Creativity & Innovation

• Defining problems: workplace issues and situations
• Rapid problem-solving models and techniques
• Using the powerful Decision-Making Model in workplace situations
• How to develop innovation and creativity in self and others
• Develop the Creativity Model to think outside the box
• Applying Design Thinking techniques to increase team innovation

DAY 4

Dynamic Teamwork and Effective Allocation of Resources

• Factors for enhanced Team performance
• Understanding Group and Team dynamics
• Effective planning and time management of tasks
• Allocation of resources: effective and efficiently
• Instilling positive motivation within your team
• How to delegate tasks to achieve optimum performance

DAY 5

Maximizing Operational Performance

• Performance Management principles and process
• Setting and cascading powerful objectives
• Maximizing others effectiveness
• Coaching and Mentoring: key organizational development
• Giving powerful feedback to increase performance
• Review and Next Steps

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.com