Oil & Gas Industry
Quality Management System
Auditor / Lead Auditor Training

This 2-week training course provides a broad knowledge of Quality Management Systems in the Oil & Gas Industry, and applicable international ISO standards.

The GLOMACS training course is split into two modules:

The first module of this training course is specifically designed to meet the needs of the petroleum, petrochemical and natural gas industry. It introduces the global ISO management systems for the Oil & Gas industry, ISO/TS 29001:2010 and ISO 9001:2015. Participants will acquire the necessary knowledge and understanding to develop, manage and maintain Oil & Gas Industry Quality Management Systems.

The second module will enable participants to develop the necessary expertise to conduct internal audits based on ISO/TS 29001:2010 and ISO 9001:2015.  Participants will acquire the necessary knowledge and understanding to perform effective internal audits in accordance with the auditing process set out in ISO 19011 International auditing standard. This training course builds on the specific requirement of ISO/TS 29001:2010 for internal auditing and, is specifically designed to meet the needs of the petroleum, petrochemical and natural gas industry.

The seminar is split into two modules:

MODULE I - Understanding, Developing &
Maintaining Oil & Gas Industry
Quality Management Systems

MODULE II - Auditing Oil & Gas Industry
Quality Management Systems

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week training course.

By the end of this training course, participants will know how to:

• Understand and interpret requirements of ISO/TS 29001:2010
• Understand and interpret requirements of ISO9001:2015
• Plan & manage the implementation of a QMS meeting the above
• Preparing for certification
• Awareness of internal audit & QMS training for company staff
• Gain expertise to perform internal audits following ISO 19011:2012 guidelines
• Manage and select QMS lead and team auditors
• Recognise and analyse QMS non-conformances during the audit
• Ask audit questions and take constructive notes
• Analyse audit findings and prepare internal audit reports

This Oil & Gas Industry Quality Management System Auditor/Lead Auditor training course is based on both theory and practice and uses examples based on real cases, practical exercises and case studies including role-playing and oral presentations.

This training will provide the basis for the organisation to commit to, establish, audit, and maintain its Quality Management System (QMS) most effectively by:

• Enabling it to develop understanding of the purposes and construction of effective QMS’s
• Establishing understanding of the requirements in relevant international standards for management systems in the oil & gas industry
• Providing the basis for documenting a QMS
• Building awareness of certification body requirements, and how to conduct internal audit
• Developing the necessary expertise to conduct internal audits based on ISO/TS 29001:2010 and ISO 9001:2015
• Facilitating the creation of belief in, confidence and enthusiasm for implementation

Delegates attending this training course will develop knowledge, and build experience, in how to effectively construct and internally audit Quality Management Systems through:

• Learning the principles and practices of building and auditing effective Quality Management Systems (QMS)
• Understanding and applying underlying concepts
• Detailed understanding of requirements and non-conformities
• Building experience and confidence through examples based on real cases, practical exercises, and case studies
• Testing their knowledge and competences through role-playing and oral presentations
• Gaining expertise to perform internal audits following ISO 19011:2012 guidelines
• Developing and demonstrating a detailed factual basis for their approach

This GLOMACS training course is suitable for a wide range of professionals but will greatly benefit:

• Managers and supervisors involved in onshore & offshore quality management systems
• Those with responsibilities for conducting quality management audits
• Production, process, maintenance, and HSE personnel
• Line-managers involved in planning/implementing risk assessment programmes

Module I - Understanding, Developing & Maintaining Oil & Gas Industry Quality Management Systems

DAY 1

Quality Management Systems (QMS)

• Origins of ISO/TC 29001:2010 and ISO9001:2015
• Aims & purposes of ISO/TC 29001:2010 and 9001:2015 QMS international standards
• Quality management system requirements
• Documentation in the quality management system
• Certification requirements and processes

DAY 2

Details of the ISO standards

• Terminology and definitions
• Clause by clause interpretation of ISO/TC 29001:2010, and exercises
• Clause by clause interpretation of ISO 9001:2015, and exercises
• Proportionality to risks

DAY 3

Implementing & Managing a QMS

• Top management responsibilities
• Planning the implementation project
• Applicable project management principles & tools in building an effective QMS
• Determination of scope
• Objectives of the QMS
• Quality Policies

DAY 4

QMS Documentation

• Determination of required processes & procedures
• Developing sound & effective procedures
• Quality control processes & procedures
• Developing training material for internal auditors & general staff awareness
• Exercises

DAY 5

Measuring & Monitoring

• Monitoring techniques
• Preparing for certification
• Internal audit
• Management review

Module II - Auditing Oil & Gas Industry Quality Management Systems 

DAY 6

Quality Management System (QMS) Audit

• ISO 29001:2010 and 9001:2015 QMS international standards
• Review of 29001 clauses 4-8 and 9001 clause 9 internal audit requirements
• Quality system requirements
• Types and levels of qms internal audits
• Documentation in the quality management system
• Roles and responsibility of auditors

DAY 7

Audit Preparation and Setup

• Terminology and definitions
• Audit concepts and principles
• Planning and conducting effective audits
• Producing audit programme and procedure
• Audit terms of reference
• Interview and note-taking skills
•  

DAY 8

Conducting an Internal Audit

• Internal audit process
• Creation of effective audit checklists
• Communications during audit
• QMS documentation review
• Key personnel interviews
• Physical site observation 

DAY 9

Preparing Audit Report

• Review of non-conformities and observations
• Audit findings and conclusions
• Preparation of internal audit report
• Corrective action plan
• Presentation of audit report
• Monitoring and close-out of non-conformities

DAY 10

Review of Internal Audit Process & Assessment

• Review of Internal Audit Process
• Review of Internal Audit Reporting

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

PetroKnowledge

Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

The Energy Training Centre

Our collaboration with Energy Training Centre aims to provide the best training services and benefits for our valued clients

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.com