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Operational Risk Management & Mitigation
An Interactive 5-Day Training Course

Operational Risk Management & Mitigation

Risk Management and Assessment for Operations

NASBA
Scheduled Dates
Date Venue Fees
21 - 25 Sep 2026 Geneva $ 5,950
21 - 25 Sep 2026 Online $ 4,950
12 - 16 Oct 2026 Dubai $ 5,950
09 - 13 Nov 2026 London $ 5,950
28 Dec - 01 Jan 2027 London $ 5,950
18 - 22 Jan 2027 Online $ 4,950
01 - 05 Feb 2027 London $ 5,950
29 Mar - 02 Apr 2027 London $ 5,950
07 - 11 Jun 2027 Riyadh $ 5,950
14 - 18 Jun 2027 Paris $ 5,950
26 - 30 Jul 2027 London $ 5,950
20 - 24 Sep 2027 Geneva $ 5,950
20 - 24 Sep 2027 Online $ 4,950
11 - 15 Oct 2027 Dubai $ 5,950
08 - 12 Nov 2027 London $ 5,950
27 - 31 Dec 2027 London $ 5,950

Introduction

This Operational Risk Management and Mitigation Training course develops the understanding, skills, methods and behaviors required to proactively manage risk across your operations – helping ensure day-to-day operational continuity, as well as the long-term sustainability of your organisation. Based on a proven framework and introducing best practice techniques, this training course presents a pragmatic approach to balancing risk and reward in today’s world of technological innovation and global competition. This training course provides insight into Risk Governance as well as a systematic methodology to identify, quantify, and mitigate risks that threaten to disrupt or undermine your organisation.

This training course provides a deep understanding of the human, process, systems, and organisational causes of risk and how to minimize them, including insight into the psychology of risk prevention and the need to combat external threats. The training course will enable the delegates to examine their own operations and take steps to plan and manage risk within their workplace

This GLOMACS Operational Risk Management and Mitigation Training course will highlight:

  • The crucial role of Operational Risk Management in organisation sustainability
  • A best practice Framework and systematic approach to Risk Management
  • A six-step end-to-end approach to Operational Risk Management
  • Risk Governance and oversight
  • Fostering a culture of Risk Management
  • Case study examples of the successes and failures associated with Risk Management

Objectives

At the end of this Operational Risk Management and Mitigation Training course, you will learn to:

  • Appreciate the benefits of proactive Operational Risk Management
  • Construct an effective Risk Management Plan
  • Conduct Risk Identification and Risk Analysis
  • Plan a response to risk and take action to mitigate it
  • Implement an Operational Risk Management Framework within your organisation
  • Document, report and manage Operational Risk
  • Apply a systematic approach to Risk Management within your own operations

Training Methodology

The key to this Operational Risk Management and Mitigation Training course is hands-on experience of applying Operational Risk Management techniques to case studies and to live examples within participants’ own operations. To create an energetic and enjoyable learning experience, a variety of team-based activities, games, videos and discussions are also used to enable participants to grasp the end-to-end process of identifying and mitigating risk.

Organisational Impact

The main benefit of this Operational Risk Management and Mitigation Training course is to help organisations anticipate and mitigate risk inherent in all operations. Other benefits include:

  • Increased organisation sustainability
  • Enhanced operational continuity and efficiency
  • Enhanced management understanding of the dimensions of Risk Management
  • Enhanced management ability to plan for and control Operational Risk
  • Embedding of a systematic approach to Operational Risk Management
  • Greater buy-in to proactive Operational Risk Management from key stakeholders

Personal Impact

Participants will increase their confidence and ability to manage the risk inherent in their operations. Other benefits include:

  • Increased understanding of the components that make up a Risk Management Framework
  • Enhanced ability to apply systematic Operational Risk Management techniques
  • Enhanced ability to plan for, identify, analyse and control Operational Risk
  • Greater ability to gain buy-in to Risk Management from key stakeholders
  • Increase understanding of tools available to simplify Operational Risk Management
  • Enhanced understanding of the application and advantages of Risk Governance

Who should Attend?

This training course is aimed at wide variety of operational professionals. Any manager with responsibility for running or supporting continuous and safe operations will find it beneficial.

This GLOMACS Operational Risk Management and Mitigation Training course is suitable to a wide range of professionals but will greatly benefit:

  • Senior Operations Managers
  • Risk Management Professionals
  • Operations Managers
  • Senior Team Leaders
  • Maintenance Managers, Engineers and Technicians
  • Operations Planners
Course Outline
Day 1

The Foundations of Operational Risk Management

  • What is risk, and what is operational risk?
  • The benefits of proactive operational risk management
  • The operational risk management framework
  • The six-step operational risk management cycle
  • Operational risk within Enterprise Risk Management (ERM)
  • The risk identification process
  • Risk management principles and standards, including ISO 31000:2018
  • Risk assessment: likelihood, impact and materiality
Day 2

Risk Management Methods

  • The challenges of operational risk management
  • Operational risk management in the corporate structure
  • Probability and statistics for operational risk management
  • Risk modelling
  • Failure Mode and Effects Analysis (FMEA)
  • Risk measurement
  • Risk maturity and risk appetite
  • Risk response: accept, reduce, transfer or avoid

Day 3

Risk Governance

  • Risk controls: preventive, detective and corrective
  • Key Risk Indicators (KRIs): leading and lagging measures
  • Qualitative and quantitative risk analysis
  • Risk actions and treatment plans
  • Risk reviews
  • Risk governance — the Three Lines Model
  • Risk oversight, documentation and reporting
  • Project risk management
Day 4

Implementing Operational Risk Management

  • Overcoming the Hurdles to Risk Management
  • Risk Management Communication
  • Setting a Risk Management Vision
  • Stakeholder Ownership of Risk Management
  • Instilling a Risk Management Culture
  • International Attitudes to Risk
  • Embedding Operational Risk Management
Day 5

Integrating Risk Management into your Operations

  • Digital and web-based risk management tools
  • Integrating Risk Management into Your Operations
  • Top Tips for Successful Operational Risk Management
  • Review of Learning
  • Personal Action Planning based on Lessons Learned from Course
Certificates
  • Upon successful completion of the classroom-based training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
  • Upon successful completion of the online training course, a GLOMACS Certificate will be awarded to all delegates. Guided Learning Hours – In accordance with ISO 9001:2015–certified quality management standards, one Guided Learning Hour is awarded for every 60 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Petroknowledge

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Oxford Management Centre

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The Energy Training Centre

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KC Academy

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What Our Clients Say
Frequently Asked Question

Corporate risk management tends to take a broad, strategic view of threats to an organisation, covering financial exposure, market conditions, and reputational factors. Operational Risk Management drills into the day-to-day systems, people, and processes that keep an organisation running. This Operational Risk Management & Mitigation training course builds a six-step, end-to-end approach to identifying and mitigating the risks that can disrupt operations before they escalate into something more serious.

This training course works well for both. It is delivered at an intermediate level and requires no prior qualification or advance preparation. The foundations covered on Day 1 provide a solid grounding for those newer to the discipline, while the depth introduced across Days 2 to 5 — risk modelling, Key Risk Indicators, quantitative analysis and embedding a risk culture — gives experienced professionals frameworks they can apply directly in their own organisations.

Both dimensions are covered. The training course includes insight into the psychology of risk prevention and addresses why well-designed processes still fail when human factors are overlooked. Day 4 specifically focuses on building stakeholder ownership and instilling a risk management culture, recognising that frameworks only work when people actually use them.

Yes. The course is built around a proven best-practice framework and draws on ISO 31000:2018, the international standard for risk management, throughout. It also covers the Three Lines Model for risk governance — the structure the Institute of Internal Auditors introduced in 2020 to replace the earlier Three Lines of Defence — and situates operational risk within Enterprise Risk Management, giving participants a grounding in the structures regulators and auditors expect to see.

Day 5 covers web-based risk management tools and how to integrate digital solutions into existing operations. Given the pace of technological change, the course frames technology both as a source of new operational risk and as a practical tool for managing it more effectively.

This is treated as a central challenge rather than an afterthought. Day 4 covers risk management communication, setting a shared vision, and securing stakeholder ownership. The aim is to give participants the language and the approach to bring others along with them, not just to document risks in a register that nobody reads.

Day 3 covers the Three Lines of Defence model, which maps directly onto how audit, risk, and compliance functions relate to each other and to operational management. It also addresses Key Risk Indicators, risk documentation and reporting, and how governance structures provide meaningful oversight rather than just a paper trail.

Yes, this is one of the explicit goals of the final day. Day 5 closes with a structured personal action planning session based on the learning from the whole week. Participants work through how to integrate the tools and techniques into their own operations, so the course does not end with a slide deck but with a starting point for real change.

Trainers are selected based on their direct, hands-on background in operational risk and risk governance. They bring real-world experience from complex operational environments, which means the case studies and discussions in the room draw on situations that actually happened rather than hypothetical scenarios constructed for training purposes.

The Operational Risk Management & Mitigation course is deliberately built around doing rather than listening. Participants apply Operational Risk Management techniques to case studies and to live examples from their own operations.
Yes, for classroom sessions. Continuing Professional Education credits are awarded in accordance with the standards of the National Registry of CPE Sponsors, at one credit per 50 minutes of attendance. Online sessions instead award Guided Learning Hours, in accordance with ISO 9001:2015-certified quality management standards, at one hour per 60 minutes of attendance. All delegates receive a GLOMACS Certificate on successful completion.

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any related enquiries.

TEL: +971 (04) 425 0700

WhatsApp: +971 (56) 538 7378

Email English: info@glomacs.com

Email Arabic: arabic-training@glomacs.com

Operational risk is the risk of loss or disruption arising from inadequate or failed internal processes, people and systems, or from external events. It covers the day-to-day exposures that can interrupt operations — process breakdowns, human error, system failure, supplier disruption — as distinct from strategic, market or credit risk, which arise from the organisation's commercial and financial position rather than from how it runs

Operational risk is conventionally grouped into four causes: people, covering error, capability gaps and deliberate misconduct; processes, covering design weaknesses and control failures; systems, covering technology failure, data issues and third-party dependency; and external events, covering supplier disruption, natural hazards, regulatory change and security incidents. Most significant operational failures involve more than one of the four, which is why the course treats them as interacting rather than separate.

The Three Lines Model is the Institute of Internal Auditors' framework for risk governance, published in 2020 to replace the earlier Three Lines of Defence. It distinguishes management roles that own and manage risk, expert functions that provide support and challenge on risk and compliance, and internal audit, which provides independent assurance to the governing body. The 2020 revision moved away from the defensive framing to emphasise that the lines collaborate rather than simply guard against one another.

Related Categories
Governance, Compliance & Risk
Governance, Compliance & Risk

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