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Course Schedule
Classroom Sessions:
DateVenueFees
14 - 18 Jul 2025 Dubai - UAE $5,950
01 - 05 Dec 2025 Dubai - UAE $5,950
13 - 17 Jul 2026 Dubai - UAE $5,950
30 Nov - 04 Dec 2026 Dubai - UAE $5,950
Course Description

INTRODUCTION

This attractive GLOMACS Peer Mediation for Police Organisations training course will enable the participants to become peer workplace mediators and deal with conflict, grievances, and other employee disputes in their workplace. This will provide the participants with a thorough understanding of peer workplace mediation, methods, and practices. Mediation is generally defined as the intervention in a negotiation or a conflict of an acceptable third party who has limited decision-making power, who assists the involved parties to reach voluntarily a mutually acceptable settlement of the issues in a dispute. Mediation can have success rates up to ninety percent and is one of the most effective forms of alternative dispute resolution. 

During the five days, the participants will be given the opportunity to develop their skills in peer mediation using a co-mediation model suitable for police organisations and other uniformed services. There will be many practical sessions where the participants can practice and experience peer mediation techniques and practices. The skills learned on a very hands-on course can not only be used in mediation practice but also will equip participants with skills useful for all management, leadership, and officer roles. Many Police Organisations world-wide have found peer mediation to be a cost-effective way of reducing costs, lowering turnover, and improving the overall performance of their organisations.

Objectives

At the end of this training course, the participants will learn to:

  • Apply a model of effective workplace mediation in a Police Organisation
  • Develop your skills in core mediation practice suitable for workplace conflict
  • Understand the basics of reaching and formalising mediation agreements
  • Be aware of one’s own abilities and limitations in conducting workplace mediation sessions
  • Develop an ethical framework for the practice of workplace mediation
  • List the six-stages of the peer mediation process

WHO SHOULD ATTEND?

This GLOMACS training course is suitable for a broad range of professionals but will greatly benefit:

  • Officers and Non-officers
  • Managers and Leaders
  • Internal Welfare or Support Staff
  • Human Resources (HR) Staff at all levels
  • Any Manager needing to deal with workplace conflict
  • Any Staff Member (Uniformed or Non-Uniformed) who wished to become a peer mediator in their organisation
Course Outline

DAY 1 to DAY 5

  • The Six-stage Peer Mediation Process
  • Mediation Impartiality
  • Room and Furniture Setup
  • Reframing Methods
  • Blockages - moving disputants’ forwards
  • Negotiation Techniques
  • Improving Communication between Parties
  • Your Mediation Toolbox
  • Reaching Agreement
  • Bullying and Harassment
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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Frequently Asked Question:

How can I find out more information about a specific course?

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

Can I get a discount for group bookings?

Yes, GLOMACS offers special discounts for group bookings. If you’re planning to enroll multiple participants from your organization, please reach out to our team to discuss the available discount packages.

How are GLOMACS courses structured?

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

Will I receive a certificate upon completing a GLOMACS course?

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Does GLOMACS offer customized training for organizations?

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

How can I register for a GLOMACS course?

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

Who are the trainers at GLOMACS?

Our trainers are industry experts with years of practical experience in their respective fields. They bring real-world knowledge and insights into the classroom, ensuring that our participants receive top-tier, applicable skills and expertise.

Are GLOMACS training courses available online or in person?

GLOMACS offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. The flexibility ensures that learning fits your schedule and preferences.

What types of training courses does GLOMACS offer?

GLOMACS offers a wide range of professional development training courses across various industries, including Leadership & Management, Finance & Accounting, Human Resources, Engineering, Oil & Gas, Operations and Logistics, Engineering and Technical and more. Our training courses are designed to enhance career growth and organizational effectiveness.

What are the key benefits of attending a GLOMACS course?

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

Why should I choose GLOMACS?

GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.

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