Course Outline
Day 1
Business Analysis Fundamentals, Business Needs and Scope
- Introduction to business analysis and the role of the business analyst.
- BABOK® Guide Version 3.0: structure, principles and key concepts.
- Business Analysis Core Concept Model™ (BACCM™).
- Understanding the business environment, needs and opportunities.
- Business analysis planning and monitoring.
- Systems Development Life Cycle (SDLC) and development approaches.
- Identifying stakeholders, defining system scope and developing a vision statement.
Day 2
Stakeholder Engagement, Requirements Elicitation and Communication
- Stakeholder identification, analysis and collaboration.
- Planning and conducting requirements elicitation.
- Interviews, workshops, brainstorming, surveys and questionnaires.
- Document analysis, observation, interface analysis and sampling.
- Confirming elicitation results and communicating findings.
- Managing stakeholder expectations and resolving conflicting requirements.
Day 3
Requirements Analysis, Systems Modelling and Life Cycle Management
- Systems modelling concepts and system context diagrams.
- Enterprise architecture and scope modelling.
- Use case modelling, actors and user goals.
- User stories and detailed use case descriptions.
- Information modelling, data normalisation and data dictionaries.
- Requirements traceability, maintenance and prioritisation.
- Assessing requirements changes and managing approvals.
Day 4
Requirements Specification, Verification and Validation
- Specifying and modelling functional and non-functional requirements.
- Developing business rules and documenting acceptance criteria.
- Defining requirements architecture and solution constraints.
- Preparing a Business Requirements Specification (BRS).
- Verifying requirements for quality, completeness and consistency.
- Validating requirements against business needs and stakeholder expectations.
- Developing test cases and maintaining requirements documentation.
Day 5
Solution Evaluation, Business Value and Professional Practice
- Identifying and evaluating alternative solution designs.
- Assessing solution feasibility, risks, costs and potential benefits.
- Analysing potential value and recommending solutions.
- Analytical thinking, problem-solving and decision-making.
- Communication, facilitation, negotiation and behavioural skills.
- Business analysis techniques, tools and technology.
- Presenting requirements and solution recommendations.
- Integrated case study: From business need to validated requirements and solution proposal.
Certificates
- Upon successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
Providers
Endorsed Education Provider
