Robotic Process Automation (RPA)

Introduction

In an era defined by speed, accuracy, and cost-efficiency, Robotic Process Automation (RPA) has emerged as a cornerstone of digital transformation. RPA empowers organizations to automate repetitive, rule-based tasks across departments, resulting in improved service delivery, reduced operational costs, and enhanced employee productivity.
This GLOMACS five-day Robotic Process Automation (RPA) training course provides participants with a thorough understanding of how RPA technologies reshape modern enterprises. It explores both the strategic and technical dimensions of automation — from identifying automation opportunities to integrating bots with business systems, managing change, and ensuring scalability. Participants will gain the skills to design, implement, and oversee RPA initiatives that deliver measurable business outcomes and long-term organizational agility.

This training course will highlight:

• The fundamentals and applications of Robotic Process Automation (RPA)
• How RPA enhances efficiency, accuracy, and operational control
• Identifying and automating repetitive, rule-based business tasks
• Integration of RPA with existing enterprise systems and digital tools
• Governance, risk management, and performance evaluation for RPA projects

Objectives

By the end of this training course, participants will be able to:

• Explain the concept and architecture of RPA and its role in digital transformation.
• Analyze business processes to identify suitable automation opportunities.
• Develop structured RPA implementation frameworks aligned with organizational goals.
• Manage end-to-end automation projects including design, testing, and deployment.
• Apply governance and risk management principles to RPA programs.
• Leverage RPA analytics to monitor performance and achieve continuous improvement.
• Integrate RPA with AI, analytics, and other intelligent systems for smarter operations.

Organisational Impact

Organisations will gain improved efficiency, productivity, and agility through:

• Streamlined workflows and reduced operational errors
• Cost savings through automation of repetitive manual processes
• Faster decision-making through integrated digital operations
• Enhanced compliance, governance, and data accuracy
• Increased workforce productivity and value creation
• Strengthened foundation for digital transformation initiatives

Personal Impact

Participants will enhance their professional and technical capabilities through:

• Strong understanding of RPA frameworks and applications
• Ability to identify and lead automation opportunities
• Improved analytical and process optimization skills
• Practical insights into RPA deployment and management
• Broader exposure to AI and digital transformation strategies
• Career advancement through digital and automation leadership expertise