Root Cause Analysis: Solving Problems by Eliminating Causes

Schedules Introduction Objectives Training Methodology Who Should Attend? Outline

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Course Description

INTRODUCTION

This Root Cause Analysis training course will enable delegates to remain abreast of the latest researched trends, techniques and strategies to improve the condition and performance of their operational process. This hands-on intervention will equip you with the necessary basic knowledge and skills to optimize the function, daily running, and maintenance of the five main aspects of the process.

Delegates will be exposed to and learn the core competencies required for successful problem solving and solution implementation of an effective operations process against the background of the current global economic downturn. They will complete several in-course assignments, which will enhance their problem solving skills and which will serve as an action plan for improvement. Setting the correct priorities and doing the right thing, makes all the difference to your performance.

This training course will highlight:

Terminologies - 112 Tools and Techniques for RCFA
A modern holistic approach to understanding the operational process
Process Maturity Indexing, Planning and Protocols
Exact performance measurement and performance management modeling
More than one hundred “Human Factors” as a Source of Error

Objectives

By the end of this training course, participants will:

Gain a broad understanding and appreciation of the core functional aspects of how to perform an effective Root Cause and Failure Analysis
Be able to review the six standard maintenance improvement tactics and their selection technique to ensure reliable process plant & equipment
Learn how to develop a comprehensive operational process resource and support system analysis
Understand the principles of an operational audit, develop your own process standard
Gain insight and understanding into the unique leadership and motivation principles required for technical process operation and management

Training Methodology

The training course methodology is interactive with group exercises and is suitable for all employees involved in maintenance and operations management. The pace and level of the program is customized to the understanding of the delegates. Ongoing back-up and support is available after the program on request to the supplier, and the program is also available for in-house presentation as well as for “Competency Transfer” via a site license.

WHO SHOULD ATTEND?

This training course is suitable to a wide range of professionals but will greatly benefit:

Engineering and Technical Managers and Supervisors from any industry
Maintenance Planners and Coordinators
Operations and Manufacturing Managers and Supervisors
Foremen and Team leaders
Plant Engineers and Process System Managers
Section Engineers and Planners

Course Outline

DAY 1

RCA vs RCFA – Review of Principles

Problem identification and definition of problems
Defining your Operational Process
Terminologies in current use: Integration, Agility, Deviation from Standard
What is World Class Operations?
Three knowledge types
20 Baseline aspects to consider with RCA as Prime Causes
Generic Performance Measurement Model of a complex issue – 6 levels
Single Task performance measurement
The 10 point Planning Standard and the role of the Planning Department

DAY 2

Basic Cause / Effect Dynamics Tools

Variability Analysis of Causes
Application of effective Variability Analysis in order to rate and classify Causes
Selecting the Optimum maintenance tactic distribution
Run To Failure (RTF)
Condition Based Maintenance (CBM)
Time Based Maintenance (TBM)
Skills Level Upgrade (SLU)
Design Out Maintenance (DOM)
Process Maturity Indexing

DAY 3

Advanced Cause / Effect Analysis

A range of simple Cause / Effect relationships
Seven generic relationships between two variables
More complex modelling techniques
A “Blueprint” for effective operational practice
Leadership Development and Motivation of Operations employees
Maintenance/Operations Process Standards based on regular audits with variable frequencies
Principles of Information Management
Definition; Difficulty and Commitment combined to assess Probability of Success

DAY 4

Problem Solving in the Operations Environment

Problem Solving Techniques and application
Risk identification, assessment and control
IERIC-PDI Technique
RCM – 7 key questions
Consequence of Functional Failure
8 “D’s” and ALARP
Exercises and Facilitation

DAY 5

Scenario Analysis and Action Plan Development

Theory of Inventive Problem Solving
Commercial programs: Pro’s and Con’s
Addressing delegate problems
Understanding the complexity - Putting it all together
Assessment Assignment and program evaluation

Certificates

On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance

Providers and Associations

Endorsed Education Provider

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

PetroKnowledge

Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

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Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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Related Categories

Mechanical Engineering

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An Interactive 5-Day Training Course

Root Cause Analysis Solving Problems by Eliminating Causes