Introduction
This GLOMACS Strategic Talent and Performance Management Excellence training course equips leaders and HR professionals with the processes, tools and skills needed to identify, develop, retain and get the best performance from their people. An organization's most valuable asset is its people, and the ability to attract and keep the right talent, while driving accountability and results through a robust performance management system, is a key differentiator between growth and failure. This training course brings together proven talent management practices with practical performance management tools to help organizations build a sustainable, high-performing workforce.
Delegates will gain insight into innovative talent identification methods, psychometric and behavioural assessment, competency frameworks and succession planning, alongside the design of SMART objectives, Key Performance Indicators, the Balanced Scorecard and effective appraisal, feedback and coaching techniques. Through case studies, exercises and facilitated discussions, participants will learn how to build a strong talent pipeline and embed a culture of high performance that is directly aligned with their organization's strategic goals.
This training course will highlight:
- Methods to align talent and performance management with business strategy
- Processes to identify, assess, develop and retain talent and high potentials
- The design of SMART objectives, KPIs and the Balanced Scorecard
- Techniques to manage, appraise and improve employee performance
- Succession planning and organisational capability review (OCR) as growth enablers
Objectives
At the end of this training course, you will learn to:
- Define and manage talent and high potential employees
- Design and implement a performance management system
- Develop SMART objectives, KPIs and success measures
- Apply psychometric, competency and appraisal-based assessment tools
- Build succession plans through effective OCR processes
Training Methodology
This training course combines instructor-led presentations with highly interactive case studies, practical exercises, group discussions and facilitated activities. Delegates are encouraged to relate the principles of talent identification, development and performance management to the specific needs of their own workplace. Participants will also complete daily learning logs to help transfer the concepts and tools back into their organization.
Organisational Impact
The Organisation will have the following benefits:
- Stronger mechanisms to identify and grow high potential talent
- A more sustainable, well-managed talent pipeline
- Improved leader and employee performance across the business
- Closer alignment of individual behaviour with strategic objectives
- Greater employee engagement and a high-performance culture
- More robust succession planning and organisational capability review
Personal Impact
At the end of this training course, the participants will gain the following:
- Ability to identify, develop and retain talented people
- Skills to design and apply SMART objectives and KPIs
- Confidence in managing performance appraisals and difficult conversations
- Stronger coaching, feedback and people-development capabilities
- Improved skills to formulate strategy for talent and performance
- Enhanced career growth through stronger leadership competencies
Who should Attend?
This training course is designed for professionals responsible for managing, developing or appraising people within their organization. It is equally valuable for those seeking to strengthen their leadership and people-management capabilities.
This training course is suitable to a wide range of professionals but will greatly benefit:
- HR, L&D and Talent Management Professionals
- Line Managers, Team Leaders and Supervisors
- OD Specialists and Training Managers
- Recruitment, Retention and Compensation Personnel
- Those wishing to develop their leadership skills in managing and retaining talent
Strategic Foundations of Talent and Performance Management
- Talent management – overview and background
- The context and business case for performance management
- Aligning talent and performance management with business strategy
- Strategic and integrated performance management
- Building a culture of high performance
- Talent / high potential – defining the criteria
- The role of HR and leaders in talent and performance management
- Using workforce planning and other sources of data
Identifying, Attracting and Assessing Talent
- Talent options – recruit externally or grow internally
- Attraction strategies – use of media and other channels
- Talent management models, grading and structures
- Assessment methods – psychometric, behavioural and competency frameworks
- Competency mapping for strategic growth
- Conducting an effective talent gap analysis
- The ABC model of potential – getting the criteria right
- Using the 9 Box Grid to build a talent and high potential matrix
Setting Performance Objectives and Indicators
- Key elements of performance objectives – SMART and SMARTMaC
- Quantitative and qualitative objectives
- Achieving vertical, horizontal and functional alignment
- What are Key Performance Indicators (KPIs)?
- Developing and designing KPIs that matter
- The value of the Balanced Scorecard (BSC)
- The purpose of, and challenges with, employee appraisal
Developing Talent and Managing Performance
- Defining high-calibre development options and individual development plans
- Conducting an effective performance discussion
- Monitoring employee performance through ongoing review
- Addressing the performance gap and managing performance problems
- Improving attendance – resolving absence issues
- Agreeing appraisal ratings and linking them to rewards
- Benchmarked performance appraisal methods
Retention, Feedback, Coaching and Succession Planning
- Career paths and mentoring programmes to develop and retain talent
- Reward strategies – intrinsic and extrinsic incentives
- Optimal feedback models for constructive, developmental feedback
- Coaching for effective and sustained performance
- Defining bench strength and the succession planning process
- Conducting effective Organisational Capability Review (OCR) and calibration meetings
- Formulating and communicating a strategic talent plan aligned to business strategy
- Conclusion and review
- Upon successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
Endorsed Education Provider
