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Course Schedule
Classroom Sessions:
Date Venue Fees
13 - 17 May 2024 Dubai - UAE $5,950
24 - 28 Jun 2024 Milan - Italy $5,950
05 - 09 Aug 2024 London - UK $5,950
09 - 13 Sep 2024 Dubai - UAE $5,950
14 - 18 Oct 2024 Amsterdam - The Netherlands $5,950
04 - 08 Nov 2024 London - UK $5,950
18 - 22 Nov 2024 Rome - Italy $5,950
09 - 13 Dec 2024 Istanbul - Turkey $5,950
23 - 27 Dec 2024 London - UK $5,950
20 - 24 Jan 2025 Barcelona - Spain $5,950
24 - 28 Feb 2025 Amsterdam - The Netherlands $5,950
Course Description

INTRODUCTION

This GLOMACS The Oxford Adaptive Leadership for Healthcare Management training course is specially designed for healthcare management professionals. It focuses on enhancing skills in setting priorities, managing time effectively, and reducing stress in the healthcare environment. This training course emphasizes the importance of effective delegation, resource management, and managing expectations to increase efficiency and improve patient care.

Objectives

  • Develop skills in setting realistic goals and SMART objectives tailored to healthcare settings
  • Enhance time management and delegation skills to improve operational efficiency in healthcare
  • Learn techniques to effectively manage workplace stress and expectations.
  • Understand and implement strategies for better resource management in healthcare.

Training Methodology

This training course will employ a variety of adult learning techniques, including interactive group activities, individual exercises, case studies, and role-playing, all focused on healthcare management scenarios. The training methodology aims to engage participants in practical exercises that mirror real-world healthcare challenges.

Organisational Impact

Healthcare organizations will benefit by:

  • Having managers skilled in prioritizing tasks and managing resources efficiently.
  • Improved patient care due to more effective and stress-reduced healthcare environments.
  • Enhanced team productivity and collaboration through effective delegation and expectation management.
  • Streamlined operations leading to cost savings and better resource utilization.

Personal Impact

Participants will:

  • Gain practical skills in managing their time and priorities effectively within healthcare settings.
  • Learn to delegate tasks efficiently, enhancing team performance and patient care.
  • Develop strategies to manage stress and balance work-life pressures in healthcare.
  • Enhance communication and interpersonal skills to manage expectations and conflicts.

WHO SHOULD ATTEND?

  • Healthcare managers and leaders involved in operational and patient care management.
  • Professionals in healthcare who are responsible for team management and resource allocation.
  • Healthcare workers facing challenges in managing time, stress, and expectations in their roles.
Course Outline

DAY 1

Managing Yourself and Your Day in Healthcare

  • Goal setting in healthcare: Importance and techniques
  • Setting SMART objectives for healthcare management
  • Planning and scheduling activities in a healthcare setting
  • Establishing responsibilities and priorities for patient care
  • Effective use of time management tools in healthcare

DAY 2

Personal Time Management Styles and Communication in Healthcare

  • Identifying personal ‘time-stealers’ in healthcare
  • Dealing with interruptions and distractions in a clinical environment
  • Positive communication to aid productivity in patient care
  • Empowerment techniques – Effective pushback strategies in healthcare settings.

DAY 3

Effective Meetings, Delegation, and Resource Management in Healthcare

  • Preparing and managing effective meetings in a healthcare context
  • Effective delegation techniques for healthcare managers
  • Understanding learning styles and feedback in delegation
  • Managing healthcare resources: Tools and techniques

DAY 4

Understanding and Managing Workplace Stress in Healthcare

  • Identifying and managing the top causes of workplace stress in healthcare
  • Recognizing the signs of stress in healthcare professionals
  • Techniques for managing stress and maintaining work-life balance in healthcare
  • The impact of stress on patient care and healthcare operations

DAY 5

Managing Workplace Stress through Behavior and Communication in Healthcare

  • Understanding behavior types and their impact on stress in healthcare
  • Developing assertiveness for greater control over workplace stress
  • Conflict management in healthcare settings
  • Using emotional intelligence to manage stress and improve patient care
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

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