Agentic AI for Business Transformation

Introduction

This Generative Artificial Intelligence (GenAI) for Business Transformation training course equips business leaders and transformation professionals with the knowledge and practical capabilities required to integrate generative AI into organisational strategies, business processes and operational activities. Generative AI creates opportunities to improve productivity, enhance customer experiences, automate knowledge-intensive tasks and develop new approaches to delivering business value. However, successful adoption requires more than introducing AI tools into existing workflows. Participants will examine how organisations can identify high-value applications, redesign business processes and establish the capabilities needed to achieve measurable improvements. The course emphasises connecting generative AI opportunities with strategic priorities, operational requirements and sustainable business outcomes.

The Agentic AI for Business Transformation training course explores generative AI technologies, business transformation opportunities, intelligent automation, process redesign and organisational change. Participants will examine how large language models, AI assistants, retrieval-augmented generation and agentic AI can support business operations and new service delivery models. Particular attention is given to evaluating AI use cases, developing business cases, assessing organisational readiness and managing implementation risks. The training course also addresses responsible AI governance, employee adoption, performance measurement and the challenges of scaling AI initiatives across business functions. By combining technological understanding with business transformation principles, participants will develop practical strategies for translating generative AI capabilities into improved organisational performance and long-term competitive advantage.

This GLOMACS Agentic AI for Business Transformation training course will highlight:

• Understanding the strategic potential of generative AI for business transformation
• Identifying high-value GenAI applications across business functions
• Redesigning workflows through intelligent automation and AI integration
• Evaluating GenAI investments, business cases and expected returns
• Managing organisational change, AI adoption and governance risks
• Developing scalable GenAI transformation strategies and implementation roadmaps

Objectives

By the end of this Agentic AI for Business Transformation training course, participants will be able to:

• Evaluate the business transformation opportunities created by generative AI.
• Identify and prioritise GenAI use cases aligned with organisational objectives.
• Assess opportunities for AI-enabled process redesign and intelligent automation.
• Develop business cases and evaluate GenAI investment requirements.
• Address organisational, operational and governance challenges associated with adoption.
• Develop a practical roadmap for implementing and scaling GenAI transformation initiatives.

Training Methodology

This Agentic AI for Business Transformation training course combines expert-led presentations, business transformation examples, generative AI demonstrations and structured discussions. Participants will examine AI-enabled business processes, intelligent automation opportunities, investment decisions and organisational implementation challenges. Practical exercises will focus on evaluating GenAI use cases, redesigning workflows, developing business cases and identifying implementation priorities. The methodology emphasises strategic decision-making, responsible AI adoption and the translation of technological capabilities into measurable business improvements.

Organisational Impact

Organisations will benefit from:

• Stronger alignment between GenAI initiatives and business strategy
• Improved efficiency through AI-enabled process transformation
• Greater opportunities for innovation and intelligent automation
• More informed investment and technology adoption decisions
• Improved organisational readiness for AI-driven change
• Stronger governance and measurement of GenAI business value

Personal Impact

Participants will develop:

• Greater understanding of GenAI-driven business transformation
• Improved ability to identify valuable AI implementation opportunities
• Stronger skills in evaluating AI-enabled process improvements
• Better understanding of GenAI business cases and investment decisions
• Greater confidence in managing organisational AI adoption
• Improved capability in developing GenAI transformation strategies