| Date | Venue | Fees | |
|---|---|---|---|
| 19 - 23 Oct 2026 | Paris - France | $ 5,950 | |
| 01 - 05 Feb 2027 | London - UK | $ 5,950 | |
| 28 Jun - 02 Jul 2027 | Dubai - UAE | $ 5,950 | |
| 16 - 20 Aug 2027 | London - UK | $ 5,950 | |
| 18 - 22 Oct 2027 | Paris - France | $ 5,950 |
Introduction
Artificial intelligence and process mining are reshaping Operational Excellence. Where traditional OPEX relied on workshops, interviews, and stopwatches, modern practitioners use event-log data to reconstruct processes objectively, machine learning to predict failures, and large language models to accelerate analysis. This GLOMACS AI-Powered Operational Excellence and Process Mining training course bridges classical OPEX with the new digital toolkit, equipping delegates to deploy AI responsibly within their improvement programmes.
Objectives
By the end of this training course, participants will be able to:
- Apply process mining to reconstruct as-is processes from event logs
- Identify automation, RPA, and AI opportunities across operational processes
- Use machine learning for predictive maintenance and quality forecasting
- Deploy large language models for documentation, SOP generation, and root cause analysis support
- Govern AI initiatives ethically and in line with data protection requirements
- Build a digital OPEX roadmap integrated with existing Lean and Six Sigma programmes
Training Methodology
The training course combines conceptual instruction with hands-on demonstrations of process mining tools (Celonis-style), low-code automation platforms, and generative AI applications. Delegates work with sample event logs and case studies drawn from manufacturing, banking, and shared services.
Organisational Impact
- Objective, data-driven understanding of how processes actually run
- Faster identification of automation and improvement opportunities
- Predictive capability for failures, delays, and quality risks
- Modernised OPEX programme attractive to digital-native talent
Personal Impact
- Future-ready capability that combines OPEX with AI fluency
- Strong differentiation in a fast-evolving career market
- Confidence to lead digital transformation conversations
- GLOMACS AI-Powered Operational Excellence certification
Who should Attend?
This GLOMACS AI-Powered Operational Excellence and Process Mining training course is suitable for a wide range of professionals, but will particularly benefit:
- Operational Excellence and Continuous Improvement leaders
- Digital Transformation Managers and Architects
- Process and Business Analysts
- Operations Directors evaluating AI investments
- IT and Data leaders supporting OPEX programmes
The Digital OPEX Landscape
- Why digital changes (and doesn't change) Operational Excellence
- The technology stack — process mining, RPA, ML, generative AI
- Where each technology fits in the DMAIC cycle
- AI ethics, governance, and data protection foundations
Process Mining
- How process mining works — event logs and discovery algorithms
- Conformance checking and variant analysis
- Bottleneck and waste detection from data
- Hands-on exercise with a sample event log
Automation and Robotic Process Automation (RPA)
- Identifying automation candidates with the right criteria
- RPA platforms and intelligent automation
- Process redesign before automation — avoiding the cobblestone trap
- Case study: RPA in shared services
Machine Learning and Predictive Operations
- Predictive maintenance and asset reliability
- Quality prediction and statistical learning in OPEX
- Demand forecasting and supply chain applications
- Model deployment, drift, and monitoring
Generative AI and the Digital OPEX Roadmap
- Generative AI for documentation, SOPs, and root cause analysis
- Building the digital OPEX roadmap
- Integration with existing Lean Six Sigma programmes
- Final presentations and certification
- Upon successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
Endorsed Education Provider