AI-Powered Operational Excellence and Process Mining
An Interactive 5-Day Training Course

AI-Powered Operational Excellence and Process Mining

Harness Artificial Intelligence, Process Mining, and Predictive Analytics to Transform Operations

NASBA
Classroom Schedule
Date Venue Fees
19 - 23 Oct 2026 Paris $ 5,950
01 - 05 Feb 2027 London $ 5,950
28 Jun - 02 Jul 2027 Dubai $ 5,950
16 - 20 Aug 2027 London $ 5,950
18 - 22 Oct 2027 Paris $ 5,950

Introduction

Artificial intelligence and process mining are reshaping Operational Excellence. Where traditional OPEX relied on workshops, interviews, and stopwatches, modern practitioners use event-log data to reconstruct processes objectively, machine learning to predict failures, and large language models to accelerate analysis. This GLOMACS AI-Powered Operational Excellence and Process Mining training course bridges classical OPEX with the new digital toolkit, equipping delegates to deploy AI responsibly within their improvement programmes.

Objectives

By the end of this training course, participants will be able to:

  • Apply process mining to reconstruct as-is processes from event logs
  • Identify automation, RPA, and AI opportunities across operational processes
  • Use machine learning for predictive maintenance and quality forecasting
  • Deploy large language models for documentation, SOP generation, and root cause analysis support
  • Govern AI initiatives ethically and in line with data protection requirements
  • Build a digital OPEX roadmap integrated with existing Lean and Six Sigma programmes

Training Methodology

The training course combines conceptual instruction with hands-on demonstrations of process mining tools (Celonis-style), low-code automation platforms, and generative AI applications. Delegates work with sample event logs and case studies drawn from manufacturing, banking, and shared services.

Organisational Impact

  • Objective, data-driven understanding of how processes actually run
  • Faster identification of automation and improvement opportunities
  • Predictive capability for failures, delays, and quality risks
  • Modernised OPEX programme attractive to digital-native talent

Personal Impact

  • Future-ready capability that combines OPEX with AI fluency
  • Strong differentiation in a fast-evolving career market
  • Confidence to lead digital transformation conversations
  • GLOMACS AI-Powered Operational Excellence certification

Who should Attend?

This GLOMACS AI-Powered Operational Excellence and Process Mining training course is suitable for a wide range of professionals, but will particularly benefit:

  • Operational Excellence and Continuous Improvement leaders
  • Digital Transformation Managers and Architects
  • Process and Business Analysts
  • Operations Directors evaluating AI investments
  • IT and Data leaders supporting OPEX programmes
Course Outline
Day 1

The Digital OPEX Landscape

  • Why digital changes (and doesn't change) Operational Excellence
  • The technology stack — process mining, RPA, ML, generative AI
  • Where each technology fits in the DMAIC cycle
  • AI ethics, governance, and data protection foundations
Day 2

Process Mining

  • How process mining works — event logs and discovery algorithms
  • Conformance checking and variant analysis
  • Bottleneck and waste detection from data
  • Hands-on exercise with a sample event log
Day 3

Automation and Robotic Process Automation (RPA)

  • Identifying automation candidates with the right criteria
  • RPA platforms and intelligent automation
  • Process redesign before automation — avoiding the cobblestone trap
  • Case study: RPA in shared services
Day 4

Machine Learning and Predictive Operations

  • Predictive maintenance and asset reliability
  • Quality prediction and statistical learning in OPEX
  • Demand forecasting and supply chain applications
  • Model deployment, drift, and monitoring
Day 5

Generative AI and the Digital OPEX Roadmap

  • Generative AI for documentation, SOPs, and root cause analysis
  • Building the digital OPEX roadmap
  • Integration with existing Lean Six Sigma programmes
  • Final presentations and certification
Certificates
  • Upon successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
Providers

Endorsed Education Provider

NASBA
Options & Brochure
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Frequently Asked Question
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
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Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.
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