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Course Schedule
Classroom Sessions:
DateVenueFees
07 - 11 Apr 2025 Dubai - UAE $5,950
23 - 27 Jun 2025 Paris - France $5,950
14 - 18 Jul 2025 Dubai - UAE $5,950
15 - 19 Sep 2025 Amsterdam - The Netherlands $5,950
24 - 28 Nov 2025 Kuala Lumpur - Malaysia $5,950
22 - 26 Dec 2025 London - UK $5,950
05 - 09 Jan 2026 Barcelona - Spain $5,950
16 - 20 Feb 2026 London - UK $5,950
Online Sessions:

12 - 16 Jan 2026 Online $4,950
Course Description

INTRODUCTION

This CPD Certified “The Competent Manager Professional Certificate training course will provide you with the essential tools and skills necessary to manage your team as a professional and competent manager. During this highly interactive and fun course, you will discover many aspects of how modern managers need to interact with those around them. It is a unique opportunity to learn, practice and hone a wide range of tried and tested and cutting-edge techniques for managing people. This CPD Certified Management & Leadership training course will build your confidence, ensuring the very best from your team performance, managing in a way that will motivate and inspire those around you to achieve greater productivity and results. Attending will aid you in your quest to become a competent manager.

In this CPD Certified Training Course you will:

  • Identify the key skills and competencies required by a professional and competent manager
  • Learn the essential skills to lead and develop your team
  • Enhance your communications in all areas of the workplace
  • Discover effective ways of managing performance for you and your team
  • Build strategies for negotiating, influencing and persuading those you work with

Objectives

By the end of this CPD Certified training course “The Competent Manager Professional Certificate”, you will be able to: 

  • Develop and understand the crucial skills and competencies required to become a competent manager
  • Explore and create a better understanding of different approaches to management, whilst enhancing your own leadership style
  • Learn how to manage performance of teams and individuals
  • Manage and develop teams high performance teams
  • Challenge and improve the necessary skills of the competent manager to negotiate, influence and persuade
  • Create a compelling and exciting continuous professional development plan to enhance your career

Training Methodology

This CPD Certified training course “The Competent Manager Professional Certificate” is carefully designed to address all styles of learning and to engage participants fully. Lectures, videos and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations, where delegates will be able to examine their own working practices and experiment with new ones, within the safe environment of the training room. Delegates will also learn from the experiences of other delegates who come from a variety of multi-disciplinary departments and organizations. This process makes training fun filled, fast-paced, challenging and empowering.

Organisational Impact

By sending delegates to this CPD Certified training course “The Competent Manager Professional Certificate”, the organisation will gain the following benefits:

  • Highly trained and motivated managers who will be able to raise performance standards and morale of their staff and colleagues
  • Improved leadership, supervisory and management skills
  • Improved productivity of the workforce
  • Improved inter-team working
  • More effective, efficient and successful teams and individuals
  • Improved staff performance through continual personal development

Personal Impact

By attending this CPD Certified training course “The Competent Manager Professional Certificate”, delegates will acquire the following benefits, skills and competencies:

  • Be able to identify the appropriate management model to improve individual and team performances
  • Be able to create and monitor a continual personal development plan for yourself and your staff
  • Have the necessary skills to be able to establish clear and concise goals for the organization, department and employees
  • Be confident to plan and manage coaching sessions effectively
  • Gain a greater understanding of highly effective management tools
  • Develop the ability to motivate and develop your staff 

WHO SHOULD ATTEND?

This CPD Certified training course “The Competent Manager Professional Certificate”, is designed for the following:

  • Professionals in all functional areas of the organisation
  • Professionals who are operating at a first line or middle management level and wish to consolidate their management experience
  • Anyone who is aspiring for a management position
Course Outline

DAY 1

Training Course Introduction and Objectives

  • What are The Key Roles of Competent Managers?
  • Essential Skills and Competencies required for The Role
  • Understanding How Management has to Adapt to Culture
  • The New Business Reality and Its Impact on Managers
  • Building A Professional Development Plan
  • Creating Business Culture within Our Teams
  • Embedding Positive Behavioural Standards
  • Risk, Reward and Motivation

DAY 2

Establishing the Difference Between Management and Leadership

  • Alternative Approaches to Management
  • What is Your Own Leadership and Management Style?
  • The Impact Your Leadership and Management Style has on Other People
  • The Crucial Link between Personality Styles and Assigning Responsibility
  • Understanding The Mind-set of Your Staff
  • The Art of Running Effective Team Meetings
  • The Dreaded Performance Improvement Meetings
  • Time Management: Using Your Time More Effectively

DAY 3

Understanding The Performance Management Cycle

  • Identifying and Agreeing Individual and Team Objectives
  • Essential Skills to Ensure Excellent Performance
  • Monitoring Performance Ethically
  • Professional Ways to Review Performance and Offer Feedback
  • Effective Questioning Models
  • Silent Coaching to Improve Individual Performance
  • Listening: A Manager’s Greatest Weapon
  • Motivation: Modelling from Others via The Four Quadrant Technique

DAY 4

Identifying Stages of Team Development

  • Understanding The Difference between A Group and A Team
  • Belbin Team Roles and Their Contribution to A Successful Team
  • Identifying and Preparing For Effective Team Development
  • How to Present Our Ideas to The Team
  • Communication Tools For Managers
  • Creating A Culture of Recognition
  • The Recognition Formula

DAY 5

Negotiation Styles and When They Might be Appropriate

  • Influencing Your Line Manager, Colleagues and Customer
  • The Power of Persuasion: Identifying Appropriate Opportunities and Strategies
  • Negotiation Secrets to Help Win
  • Letting The Other Person Save Face: The Ethics of Negotiation
  • Elite Negotiators – case studies from around the globe
  • Continuing Development Schedule – Why is it important?
  • Readers are Leaders 
Certificates
  • On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
  • Upon successful completion of this training course, a personalised CPD certificate with the duration of the learning activity undertaken, will be issued by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo
  • Quality Logo
  • CPD Certificate paper demo

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

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Frequently Asked Question:

How can I find out more information about a specific course?

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

Can I get a discount for group bookings?

Yes, GLOMACS offers special discounts for group bookings. If you’re planning to enroll multiple participants from your organization, please reach out to our team to discuss the available discount packages.

How are GLOMACS courses structured?

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

Will I receive a certificate upon completing a GLOMACS course?

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Does GLOMACS offer customized training for organizations?

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

How can I register for a GLOMACS course?

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

Who are the trainers at GLOMACS?

Our trainers are industry experts with years of practical experience in their respective fields. They bring real-world knowledge and insights into the classroom, ensuring that our participants receive top-tier, applicable skills and expertise.

Are GLOMACS training courses available online or in person?

GLOMACS offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. The flexibility ensures that learning fits your schedule and preferences.

What types of training courses does GLOMACS offer?

GLOMACS offers a wide range of professional development training courses across various industries, including Leadership & Management, Finance & Accounting, Human Resources, Engineering, Oil & Gas, Operations and Logistics, Engineering and Technical and more. Our training courses are designed to enhance career growth and organizational effectiveness.

What are the key benefits of attending a GLOMACS course?

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

Why should I choose GLOMACS?

GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.

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