The Competent Manager

A Pre-Approved Training Course

The Competent Manager

Developmental Approach to Effective and Professional Management

HRCI NASBA
Classroom Schedule
Date Venue Fees
24 - 28 Nov 2025 Kuala Lumpur $ 5,950
22 - 26 Dec 2025 London $ 5,950
05 - 09 Jan 2026 Barcelona $ 5,950
16 - 20 Feb 2026 London $ 5,950
06 - 10 Apr 2026 Dubai $ 5,950
22 - 26 Jun 2026 Paris $ 5,950
13 - 17 Jul 2026 Dubai $ 5,950
14 - 18 Sep 2026 Amsterdam $ 5,950
23 - 27 Nov 2026 Kuala Lumpur $ 5,950
21 - 25 Dec 2026 London $ 5,950
04 - 08 Jan 2027 Barcelona $ 5,950
Online Schedule
12 - 16 Jan 2026 Online $ 4,950

This course is also available as a CPD certified training course under the title: The Competent Manager Professional Certificate

Introduction

This Competent Manager training course will provide you with the essential tools and skills necessary to manage your team as a professional and competent manager. During this highly interactive and fun course, you will discover many aspects of how modern managers need to interact with those around them. It is a unique opportunity to learn, practice and hone a wide range of tried and tested and cutting edge techniques for managing people. This Management & Leadership training course on The Competent Manager will build your confidence, ensuring the very best from your team performance, managing in a way that will motivate and inspire those around you to achieve greater productivity and results. Attending will aid you in your quest to become a competent manager.

In this GLOMACS training course, you will:

  • Identify the key skills and competencies required by a professional and competent manager
  • Learn the essential skills to lead and develop your team
  • Enhance your communications in all areas of the workplace
  • Discover effective ways of managing performance for you and your team
  • Build strategies for negotiating, influencing and persuading those you work with

Objectives

By the end of this Competent Manager training course, you will be able to: 

  • Develop and understand the crucial skills and competencies required to become a competent manager
  • Explore and create a better understanding of different approaches to management, whilst enhancing your own leadership style
  • Learn how to manage performance of teams and individuals
  • Manage and develop teams high performance teams
  • Challenge and improve the necessary skills of the competent manager to negotiate, influence and persuade
  • Create a compelling and exciting continuous professional development plan to enhance your career

Methodology

This training course on The Competent Manager is carefully designed to address all styles of learning and to engage participants fully. Lectures, videos and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations, where delegates will be able to examine their own working practices and experiment with new ones, within the safe environment of the training room. Delegates will also learn from the experiences of other delegates who come from a variety of multi-disciplinary departments and organizations. This process makes training fun filled, fast-paced, challenging and empowering.

Organisational Impact

  • Highly trained and motivated managers who will be able to raise performance standards and morale of their staff and colleagues
  • Improved leadership, supervisory and management skills
  • Improved productivity of the workforce
  • Improved inter-team working
  • More effective, efficient and successful teams and individuals
  • Improved staff performance through continual personal development 

Personal Impact

As a direct result of attending this training course, you will:

  • Be able to identify the appropriate management model to improve individual and team performances
  • Be able to create and monitor a continual personal development plan for yourself and your staff
  • Have the necessary skills to be able to establish clear and concise goals for the organization, department and employees
  • Be confident to plan and manage coaching sessions effectively
  • Gain a greater understanding of highly effective management tools
  • Develop the ability to motivate and develop your staff 

Who should Attend?

This training course on The Competent Manager is designed for the following:

  • Professionals in all functional areas of the organization
  • Professionals who are operating at a first line or middle management level and wish to consolidate their management experience
  • Anyone who is aspiring for a management position
Course Outline
Day 1

Training Course Introduction and Objectives

  • What are The Key Roles of Competent Managers?
  • Essential Skills and Competencies required for The Role
  • Understanding How Management has to Adapt to Culture
  • The New Business Reality and Its Impact on Managers
  • Building A Professional Development Plan
  • Creating Business Culture within Our Teams
  • Embedding Positive Behavioral Standards
  • Risk, Reward and Motivation
Day 2

Establishing the Difference Between Management and Leadership

  • Alternative Approaches to Management
  • What is Your Own Leadership and Management Style?
  • The Impact Your Leadership and Management Style has on Other People
  • The Crucial Link between Personality Styles and Assigning Responsibility
  • Understanding The Mind-set of Your Staff
  • The Art of Running Effective Team Meetings
  • The Dreaded Performance Improvement Meetings
  • Time Management: Using Your Time More Effectively
Day 3

Understanding The Performance Management Cycle

  • Identifying and Agreeing Individual and Team Objectives
  • Essential Skills to Ensure Excellent Performance
  • Monitoring Performance Ethically
  • Professional Ways to Review Performance and Offer Feedback
  • Effective Questioning Models
  • Silent Coaching to Improve Individual Performance
  • Listening: A Manager’s Greatest Weapon
  • Motivation: Modelling from Others via The Four Quadrant Technique
Day 4

Identifying Stages of Team Development

  • Understanding The Difference between A Group and A Team
  • Belbin Team Roles and Their Contribution to A Successful Team
  • Identifying and Preparing For Effective Team Development
  • How to Present Our Ideas to The Team
  • Communication Tools For Managers
  • Creating A Culture of Recognition
  • The Recognition Formula
Day 5

Negotiation Styles and When They Might be Appropriate

  • Influencing Your Line Manager, Colleagues and Customer
  • The Power of Persuasion: Identifying Appropriate Opportunities and Strategies
  • Negotiation Secrets to Help Win
  • Letting The Other Person Save Face: The Ethics of Negotiation
  • Elite Negotiators – case studies from around the globe
  • Continuing Development Schedule – Why is it important?
  • Readers are Leaders 
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Providers and Associations

Endorsed Education Provider

HRCI
NASBA

In Association With

Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Options & Brochure
This training course is also a part of the 10-Day Titles:
The Oxford Advanced Management Programme
Exploration and Critique of Modern Day Leadership and Management
View Course
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