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Course Schedule
Classroom Sessions:
Date Venue Fees
19 - 23 Aug 2024 Amsterdam - The Netherlands $6,950
21 - 25 Oct 2024 London - UK $6,950
09 - 13 Dec 2024 Dubai - UAE $6,950
Course Description


Delivering effective public policy is one of the central functions of government but is rarely straightforward.  Public officials have to reconcile competing points of view and interests, manage with limited budgets, persuade a wide range of stakeholders and ensure attention in a crowded political agenda. At the same time, stakeholders expect ever higher standards of public policy delivery.

The performance of public officials is also under closer scrutiny due to the wider availability of information and the role of social media. Developing and implementing effective policies and engagement with a wide range of stakeholders are essential skills for government officials at all levels, whether appointed or elected. 

This GLOMACS training course on Developing Effective Public Policy and Policy Delivery will provide strategies and tools to enhance the development and delivery of effective public policies.

This GLOMACS training course will highlight:

  • Ethics and values of public policy
  • The elements of effective policies
  • The policy development process
  • Effective policy delivery
  • Measuring impact and success
  • Stakeholder management


By the end of this GLOMACS training course, participants will learn:

  • Global trends and developments in policy development and delivery
  • The importance of human rights, transparency and accountability
  • How to ensure high ethical standards
  • Effective strategies and tools for developing and delivering high quality policy
  • How to measure impact and success
  • Effective stakeholder management

Training Methodology

This GLOMACS training seminar will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The daily workshops will be highly interactive and participative. This course will be based on interactive exercises, role play and case studies drawn from a wide range of countries and situations.    

Organisational Impact

  • Enhance the strategic capability of existing managers
  • Develop future public sector managers
  • Improve ethical standards
  • Improve quality of policy development and delivery
  • Enhance stakeholder management capability

Personal Impact

  • Enhance the attendee’s capability to adopt a strategic approach to policy development and delivery
  • Increase awareness and understanding of global trends in public sector management
  • Enhance attendee’s ability to maintain the highest ethical standards
  • Enhance attendee’s ability to measure impact and success
  • Enhance stakeholder management skills


This GLOMACS training course is suitable to a wide range of government professionals who are interested in developing their strategic leadership capability: 

  • Senior Government Officials
  • Aspiring Government Leaders
  • State-owned Company Executives
  • Parliamentarians
  • Civil Servants
  • Regulatory Officials
  • Officials from Public Bodies and Committees
  • Non-executive Directors of Government Agencies
  • Officials from Government Agencies
Course Outline


Introduction to Public Policy Development and Delivery

  • What is public policy?
  • Ethics, Values and Standards
  • Human Rights
  • Transparency and Accountability
  • Global Trends and Developments
  • Challenges Facing Effective Policy Development and Delivery


Public Policy Development

  • Key Elements of Effective Public Policy
  • Identifying the Need
  • Judging Desired Outcomes
  • Defining the Policy
  • Reconciling Competing Interests
  • Assessing Potential Impact


Public Policy Delivery

  • Gaining Approval
  • Deciding on Delivering Mechanisms
  • Mapping the Delivery Process
  • Maintaining Momentum
  • Monitoring Delivery


Measuring Impact and Success

  • What does success look like?
  • Selecting Metrics
  • Measurement Methodologies
  • Evaluating Effectiveness
  • Impact Assessment


Stakeholder Management

  • Who is a stakeholder?
  • Stakeholder Mapping
  • Engagement Strategies
  • Public Consultation
  • Grievance Mechanisms
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With



Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

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Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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