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Schedules Introduction Objectives Training Methodology Organisational Impact Personal Impact Who Should Attend? Outline
Course Schedule
Date Venue Fees
14 - 18 Aug 2023 Dubai - UAE $5,950
Course Description

Introduction

The service station industry  that showing a gradual but steady increase. Being in competitive that service industry should have holistic  approach in management system to be effective  and efficiency due the complexity to improve the business.

This GLOMACS Effective Management of Service Station training seminar will cover the business services, delivering services excellent and customer satisfaction and loyalty to revolve entirely around customers. Management system to assist managerial monitoring and control in service station are broad and complex including the strategic, environmental management risks  and supply chain to improving profitability and optimizing performance.

This GLOMACS training seminar will highlight:

  • Service station management introduction
  • The strategic planning
  • Management systems
  • Environmental management risks
  • Supply chain management

Objectives

  • Explain the business services, management element included challenges and service excellent
  • Develop the strategic planning
  • Enhance management system
  • Apply the environmental management risks
  • Design the supply chain

Training Methodology

Participants to this GLOMACS training seminar will receive a thorough training on the subjects covered by the seminar outline with the instructor utilising a variety of proven adult learning teaching and facilitation techniques. Seminar methodology includes classroom-style with highly interactive, exercise and case studies the training course will be run using PowerPoint slide and video.

Organisational Impact

  • Raising awareness and participation with business services to be aligned with company mission
  • Improving the effectiveness in management system with a broader global perspective
  • More professional approach to improve productivity
  • Strategic understanding of opportunities and threats
  • Improving environmental performance with managing risk and taking advantage of opportunities that will boost efficiency and profits
  • Development the supply chain management can optimize and more efficiently

Personal Impact

  • Improved creativity in developing the business service station
  • Improving the effectiveness in management system with a broader global perspective
  • More professional approach to improve productivity and effectiveness
  • Strategic view understanding of opportunities and threats
  • Managing risk and taking advantage of opportunities
  • Enhance the skill to develop supply chain management

Who Should Attend?

This GLOMACS training course is suitable to a wide range of professionals but will greatly benefit:

  • Business Development Manager
  • Operation Manager
  • Operation Engineer
  • Project Manager
  • Project Engineer
  • Planning Manager
  • Planning Engineer
  • HSE Manager
  • HSE Engineer
  • HSE Supervisors
  • Supply Chain Manager
  • Human Resources Manager
  • Contract Manager
  • Contract Engineer
  • Financial Manager
  • Engineers
  • Team Leaders
  • Supervisors
  • Managers
Course Outline

DAY 1

Service Station Management Introduction 

  • Business Services
  • Management Elements
  • Process and Promotion Services
  • The Challenges
  • Delivering Service Excellent

DAY 2

The Strategic Planning 

  • The Strategic Thinking of Services
  • Approaches to the Service Pricing
  • Focus Strategy and Positioning
  • Customers Satisfaction and Loyalty
  • Managing Partnership Relationship

DAY 3

Management Systems 

  • Fuel Management Strategy
  • Submersible Pumping Systems
  • Piping and Containment
  • Service Station Hardware
  • Dispensing Systems

DAY 4

Environmental Management Risks

  • Resource Efficiency
  • Maintenance and Operation
  • Spill Management Plan
  • Underground Fuel Tanks
  • Handling and Disposing of Oil and Chemicals

DAY 5

Supply Chain Management 

  • Supply Chain Principle
  • Storage Management
  • Technical and Economic Aspects
  • Supply Chain Design
  • Methodologies Approach
Certificates
  • On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor, will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo
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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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