Effective Management of Service Station

Introduction

The service station industry  that showing a gradual but steady increase. Being in competitive that service industry should have holistic  approach in management system to be effective  and efficiency due the complexity to improve the business.

This Effective Management of Service Station training course will cover the business services, delivering services excellent and customer satisfaction and loyalty to revolve entirely around customers. Management system to assist managerial monitoring and control in service station are broad and complex including the strategic, environmental management risks  and supply chain to improving profitability and optimizing performance.

This GLOMACS training course will highlight:

• Service station management introduction
• The strategic planning
• Management systems
• Environmental management risks
• Supply chain management

Objectives

• Explain the business services, management element included challenges and service excellent
• Develop the strategic planning
• Enhance management system
• Apply the environmental management risks
• Design the supply chain

Training Methodology

Participants to this training course will receive a thorough training on the subjects covered by the training course outline with the instructor utilising a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes classroom-style with highly interactive, exercise and case studies the training course will be run using PowerPoint slide and video.

Organisational Impact

• Raising awareness and participation with business services to be aligned with company mission
• Improving the effectiveness in management system with a broader global perspective
• More professional approach to improve productivity
• Strategic understanding of opportunities and threats
• Improving environmental performance with managing risk and taking advantage of opportunities that will boost efficiency and profits
• Development the supply chain management can optimize and more efficiently

Personal Impact

• Improved creativity in developing the business service station
• Improving the effectiveness in management system with a broader global perspective
• More professional approach to improve productivity and effectiveness
• Strategic view understanding of opportunities and threats
• Managing risk and taking advantage of opportunities
• Enhance the skill to develop supply chain management