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Course Schedule
Classroom Sessions:
Date Venue Fees
11 - 22 Dec 2023 London - UK $11,900
12 - 23 Aug 2024 London - UK $11,900
21 Oct - 01 Nov 2024 Paris - France $11,900
09 - 20 Dec 2024 London - UK $11,900
Course Description


This training course is split into two modules:

MODULE I - The Future of HR: Re-engineering the Employee Experience

MODULE II - The Future of Learning: Re-engineering the Learning Experience

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline
Module 1: The Future of HR: Re-engineering the Employee Experience


Why We Need a Strategic Approach to HR?

  • Development of Strategic HRM (SHRM)
  • Transactional and Strategic HR Delivery
  • The New HR Models based on Ulrich
  • Business Partners, Shared Services & Centres of Expertise
  • The Future HR Model - 10 Steps Needed to Form a HR Strategy


Global Trends Impacting on The Future HR

  • A Changing Psychological Contract
  • New Ways or Recruiting and Selecting Talent
  • Artificial Intelligence & Robotics
  • Working with a Global Workforce
  • The New Generations – Generation X, Y and Z


Change Leadership & HR

  • The Difference between Change Management and Change Leadership
  • The Stages of the Change Journey
  • Managing Employee’s Resistance to Change
  • The Importance of Communication during Change
  • Understanding ‘Best-practice’ Change Management Processes


Assisting & Retaining Valuable Employees

  • Employee Mental Health Issues
  • Establishing an Employee Assistance Programme (EAP)
  • Dealing with Crisis, Trauma and Disaster
  • Bullying, Harassment and Prevention
  • Retention Strategies that Work


Re-engineering Your HR Services

  • Assessing If You are Ready to Change
  • Practical Ways of Re-engineering Your Service Delivery
  • HR’s Contribution to Added Value
  • Ways of Evaluating your HR Function
  • Your Plan for Re-engineering
Module 2: The Future of Learning: Re-engineering the Learning Experience


The Transformation of Learning & Development

  • The Training Cycle (Analysis, Design, Develop, Conduct, Evaluate)
  • Why we learn? Drivers / Motivational factors in learning
  • How we learn? The Psychology of learning
  • Understanding the learning needs of new generations (Gen Y & Z)
  • Re-engineering the learning experience – Andragogy explored


An Introduction to Organisational Development

  • Defining Organisational Development (OD)
  • History of OD
  • Maslow and Hertzberg & the Hawthorne effect
  • Putting OD into practice
  • Organisational Development (OD) in the virtual workplace


Technology in Training, Learning and Development

  • Using technology: Virtual learning
  • An introduction to Artificial Intelligence (AI)
  • The challenges and opportunities of AI
  • Social media and learning
  • Overcoming misinformation and “fake news”


Proving the Value of Learning and Development

  • Kirkpatrick's levels of evaluation
  • How is training evaluation is linked to training strategy?
  • Redefining organisational learning for your organisation
  • Essential steps to becoming a learning organisation
  • Re-engineering the learning experience – Your learning strategy

DAY 10

Learning Across Cultures

  • Introducing culture and Hofstede’s models
  • The impact and limitations of western thought
  • Individualism vs. Collectivism
  • How different attitudes and belief systems affect work
  • Practical career development tool
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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The Energy Training Centre

The Energy Training Centre

Our collaboration with Energy Training Centre aims to provide the best training services and benefits for our valued clients

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