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An Interactive 5-Day Training Course

Leadership & Decision-Making in Crisis & Emergency Situations

Schedules Introduction Objectives Training Methodology Who should Attend? Outline

Classroom Schedule

Date	Venue	Fees
23 - 27 Mar 2026	Dubai - UAE	$ 5,950
01 - 05 Jun 2026	London - UK	$ 5,950
14 - 18 Sep 2026	Dubai - UAE	$ 5,950

Introduction

This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organisations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organisation during a crisis or emergency. The skills and competencies that are required to lead in these circumstances are much more demanding of the leader than normal everyday leadership. Leaders have to make decisions quickly while accepting significant risk in order to achieve a favourable outcome for their organisation, its members and clients, as well as the public it serves.

This GLOMACS training course will feature:

Exercising leadership and personnel management under emergency and crisis situations
Assessing, prioritizing, and managing risks and threats before, during, and after a crisis or emergency
Making decisions quickly and efficiently, and knowing when and how to involve others and to delegate effectively
Communicating and collaborating with legal and government authorities, media, and other agencies and organisations
Conducting emergency and crisis management operations

Objectives

By the end of this training course, participants will be able to:

Understand individual and collective psychology and organisational dynamics in crises and emergencies
Analyse and make rational decisions in before, during and after crises and emergencies
Lead teams and organisations in crises and emergencies
Solve problems and manage crises and emergencies
Understand and apply ethical factors in crisis and emergency leadership

Training Methodology

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes speaker input, facilitated discussion, syndicate work and practical exercises, videos, self-tests, all with an emphasis on delegate involvement throughout.

Who should Attend?

Executives, Entrepreneurs, and Managers who must build and lead dynamic and high performing teams and organisations in risky situations with a high probability of crises or emergencies are encouraged to attend to this course.

This GLOMACS training course is suitable to a wide range of professionals but will greatly benefit:

Line and functional managers, team leaders and supervisors in organisations of all sizes
Emergency and crisis management professionals in the public and private sectors
Project and programme management professionals
Professionals in health care, public safety, and government agencies

Course Outline

Day 1

Psychology and Dynamics of Crises and Emergencies

The nature of crises and emergencies
Individual psychology under crisis and emergency conditions
Collective psychology under crisis and emergency conditions
Evolution and dynamics of crises and emergencies
Crises and emergencies don’t just work 8 hour days
Tasks of leaders before, during, and after a crisis or emergency

Day 2

Rational Decision-Making in Crises and Emergencies

Instinct, intuition, and reason
Rational decision-making processes
Individual and collective decision-making
Delegation through mission-based leadership
Nested hierarchical planning and operations

Day 3

Leading Teams and Organizations

Organizational and public responsibilities of leaders in crises and emergencies
Crisis/emergency management organization
Creating effective and efficient teams through rapid team building
Creating effective and efficient inter-agency cooperation and collaboration
Organizational and team dynamics: morale, cohesion, mood, and unity of purpose
Principles of operational command and leadership

Day 4

Solving the Problem: Managing the Crisis or Emergency

Seeking cause and effect to solve the problem, not to attribute blame or responsibility
Creating and running a crisis/emergency command centre
Elements of risk management: prevention, response, containment, and recovery
Principles of business continuity and crisis operations
Information gathering and situational awareness
Operational rhythm, routines, and information management

Day 5

Ethical Factors in Crisis and Emergency Leadership

Caring for subordinates and their families
The leader's self-care
Responsibilities to authorities, the public and/or victims
Managing and leveraging the media
After-action review and lessons learned processes
Preparing for the next crisis or emergency

Certificates

On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

Providers and Associations

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In Association With

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Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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An Interactive 5-Day Training Course