An Interactive 5-Day Training Course
Management Performance Development
using TQM Concepts
New Approaches in a Rapidly Changing Environment
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INTRODUCTION
This highly participative, GLOMACS Management Performance Development using TQM Concepts practical training course will help you to benefit from the massive change affecting all organisational processes. In the last two years there have been unprecedented advances in Artificial Intelligence impacting on every area of work. Where and when we work has also changed beyond recognition, with one in five people working remotely, some in completely different time zones. One thing is for certain quality management has to change and evolve to meet and take advantage of these performance challenges.
Objectives
This training course aims to enable participants to achieve the following objectives:
- Be able to understand the new approaches to strategy and how it must be agile to be successful
- Master change and approaches needed using correct cultural alignment to get results
- Adopt and implement new key leadership skills – needed for talented people and for the changing role of performance management
- Analyse and get the best from remote workers and their quality issues
- Be able to show and convince others how to create added value in all areas of work
- Use and be able to show others a complete performance related process that produces amazing results A-Z
Training Methodology
This training course will combine presentations with interactive practical exercises, supported by recent film materials, activities and case studies. Delegates will be encouraged to participate actively in relating the methodologies taught immediately into their place of work and show the value of the results. This is a very practical training course.
WHO SHOULD ATTEND?
This new GLOMACS Management Performance Development using TQM Concepts training course is designed specifically to allow individuals and organisations to benefit from the massive worldwide change in employment and the way we will work.
This training course would benefit a wide range of employees – especially responsible for quality and for improving productivity.Specifically
- CFO’s
- COO’s
- Manpower planners
- HR personnel
- Compensation and benefits specialists
- Organisational design specialists
- Anyone wanting to master productivity improvement and employee engagement.
Day 1
Getting to Grips with a Rapidly Changing Environment
- Understanding the changing Quality and Productivity environment
- Changes in strategy and your desired culture – group exercise
- How to get strategy into action - new tools to use
- How A.I. will change how we work and where we work – current trends
- How to get the best from remote working – benefits for the organisation, employees and customers.
Day 2
Getting Results Through Others, Embedding a Quality Approach
- Making performance appraisal a quality process: the 3 M approach. Measurable meaningful and motivational
- The new key competencies to get results through other
- New innovations A.I. Video
- What use is profiling in a quality environment?
- Review of case study and actions required
Day 3
Getting Rid of the Weakest Links
- Quality approaches to all processes
- Critical areas to look for; recruitment
- How much does poor productivity cost – worked example
- A fresh look at process re-engineering
- A quality approach to Organisational Design
Day 4
Establishing the Work Ethic of Value
- How the quality approach to value added works
- Differences between Public and Private organisations approach.
- Worked example – the HD department
- Use of productivity dash boards – full worked example (The complete performance cycle A-Z)
- Use of measurement tools such as employee satisfaction.
Day 5
Tools to Help
- Use of SAP’s transforming strategy into action
- Use of Objective setting – motivating employees, the new tool
- Understanding key unit costs three critical formula
- Beware of fads C- Suite and M Corp, various societies
- Showing your value to the organisation and your plans
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Endorsed Education Provider
GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
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GLOMACS Training & Consultancy
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