Mastering the Training Cycle and Measuring Training ROI: Training Needs Analysis, Evaluation and Assessment

An Interactive 5-Day Training Course

Mastering the Training Cycle and Measuring Training ROI: Training Needs Analysis, Evaluation and Assessment

NASBA
Classroom Schedule
Date Venue Fees
24 - 28 Nov 2025 Dubai $ 5,950

Introduction

Mastering the training cycle and ROI involves integrating needs analysis, effective delivery, and rigorous evaluation to prove training's financial value, focusing on clear objectives, linking to business goals, using metrics like the ROI formula, and ensuring follow-up for lasting impact.

The transformation is that training moves from a cost center to a strategic investment. It requires a systematic approach, often using models like Kirkpatrick's or Phillips', to measure benefits (e.g., increased revenue, reduced errors) against costs (development, delivery) to demonstrate tangible gains like higher productivity or customer satisfaction.

The Mastering the Training Cycle and ROI is designed to help HR, Learning and Development, OD professionals, Managers, and Business Leaders evaluate the true return on investment from their training initiatives.  This will be through a combination of practical methods and techniques, integrated with AI where applicable.

This highly practical and engaging training course focuses on equipping participants with the knowledge, tools, and strategies to measure both financial and non-financial returns from training interventions. Through a holistic evaluation approach, participants will gain the confidence to present compelling business cases for training, justify learning expenditures, and align training outcomes with organizational goals.

This GLOMACS Mastering the Training Cycle and ROI training course will highlight:

  • The strategic advantage of targeted and effective training
  • How to build a solid business case for training investments
  • Methods for monitoring and evaluating the workplace impact of learning
  • Tools to assess current and future training needs
  • Learn more about TNA in the context of what the organization requires from training
  • Understand the need for data to inform the need for, and outcomes from, training
  • Learn how to measure the value derived from training via the Return on Investment

Objectives

By the end of the Mastering the Training Cycle and ROI training course, participants will be able to:

  • Understand the core principles of measuring and maximizing training ROI
  • Design and deliver training interventions that are aligned with business priorities
  • Present a credible business case to justify training expenditures
  • Apply proven techniques to identify training needs across the organization
  • Implement best practices in employee development and training evaluation
  • Master competency frameworks to maximize their usage and value to the delegate’s own organization
  • Understand how to embed evaluation into the training cycle so that the ROI can be measured
  • Assess which training is suitable for ROI measurement
  • Practice measuring ROI on a range of training situations

Training Methodology

The Mastering the Training Cycle and ROI course employs a mix of interactive and experiential learning techniques to ensure full engagement and retention. These include group exercises, case study analysis, role-playing scenarios, and audiovisual presentations. The training course is facilitated by an expert instructor who will encourage active discussion, critical thinking, and the practical application of learned concepts. A key focus will be on how participants can transfer insights into their workplace to enhance their organization’s learning outcomes.

Organisational Impact

By attending this training course, organisations will benefit through:

  • Improved alignment between training and business performance
  • Enhanced accountability for training budgets and investments
  • Better decision-making through data-driven evaluations
  • Optimisation of training resources for maximum value
  • Increased stakeholder confidence in L&D functions
  • Having a much higher success rate and identifying the right training through a process approach to TNA and evaluation
  • Having concrete information which will show clearly the value of training to the organization
  • Having an approach to evaluation which will provide consistent results

Personal Impact

Participants will gain the skills to:

  • Design and implement robust training evaluation plans
  • Quantify the financial and qualitative impact of learning
  • Advocate for learning through strategic reporting
  • Enhance credibility and influence as an L&D professional
  • Support AI, data-informed decision-making in HR and training
  • Getting the complete tool box to be able to do accurate TNA and Evaluation
  • Gaining sufficient expert guidance to be able to implement immediately what has been taught and put it into operation
  • Being able to demonstrate the immediate value of this course on return to the workplace
  • Knowing the tools to be able to operate more like a business partner

Who should Attend?

This GLOMACS Mastering the Training Cycle and ROI course is suitable for a wide range of professionals involved in training, HR, and organizational development, including:

  • HR professionals responsible for learning and development strategy
  • Line managers and team leaders overseeing employee performance
  • Supervisors who are involved with training and development
  • Training managers and learning & development specialists
  • Business leaders involved in authorizing training budgets
  • Individuals responsible for evaluating or demonstrating the impact of training
  • Professionals managing training to close skill gaps or address organizational needs
Course Outline
Day 1

Developing Your Most Important Asset

  • The Most Important Organisation Asset: People
  • The Strategic Role of Training, Learning & Development
  • Defining the Business Case for Investment
  • The Key Benefits of Evaluating Training Programmes
  • Understanding Approaches to Effective Employee Development
  • The Modern Approach to Training Needs Analysis
  • Linking Training more overtly to the Organizational Strategy and Business Plan
  • Analysing your Customer Base – The Four Quadrant Model
  • Using Competency Frameworks
Day 2

Aligning Development to Business Objectives

  • Ensuring sustainable advantage through Organisational Development
  • Identifying Development Needs: Training Needs Analysis
  • Utilising Competencies and frameworks to set the standard
  • Planning and Delivering Effective Training & Development
  • Utilising AI in data and planning
  • Quadrant Two and Three: Department Needs & Quadrant Three: Team Needs
  • The Need for Data in Assessing Departmental TNA
  • Understanding the Technical Ladder and Its Implications for Training and Development
  • Tools for Analyzing Team Training Needs
Day 3

Conducting Evaluation and ROI

  • How Effective Evaluation Links to ROI
  • Differing Methodologies of Evaluation
  • Understanding the impact of Kirkpatrick’s Levels of Evaluation
  • Using Phillips’ Model of ROI
  • Conducting ROI: Considerations and Factors
  • Quadrant Four: Individual Needs / The First Steps in Evaluation – Understanding Unit Costs
  • The 70 / 20 / 10 Model of Training and Development
  • Ways to Train other than Attending a Training Course
  • The Role of Training in Curating Material to Support Knowledge Transfer and Developing Organizational Knowledge
  • The need for personal development plans
Day 4

Calculating ROI for Development Initiatives

  • What Should Be Measured and How: objective and subjective data
  • Identifying Appropriate Success Criteria
  • Measuring the Effectiveness of Training: pre and post
  • Understanding Forecasting, Costs and Benefits Analysis
  • Calculating the ROI: using a workplace organisational scenario
  • Maximising the non-financial ROI of Interventions
  •  Evaluation Models Explained
  • Embedding Evaluation into the Training Cycle 
Day 5

Producing the Business Case for Development Initiatives

  • Impact of AI in ROI interventions
  • Structure of a Business Case for Development
  • Importance of Engaging with Key Stakeholders
  • Gaining Buy-in for the ROI
  • Creating the process and culture of ROI in the Organisation
  • Accountability of Training Department to Guarantee and Produce Results – The Competencies Required
  • Summary of Main Themes Discussed
  • Delegates’ Action Planning
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers

Endorsed Education Provider

NASBA
Options & Brochure
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Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
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